Business license

# How to Renew Your Business License **Deadline: [Month] 15** You must finish all steps by the 15th. --- ## What You Need Bring or send these 3 things: ☐ **1. Proof of insurance** A paper from your insurance company. It shows your business has insurance. ☐ **2. A W-9 form** This is a tax form. Fill it out and sign it. You can get a W-9 form at City Hall or online at **[website]**. ☐ **3. Payment** The fee is **$[amount]**. --- ## Two Ways to Renew ### Option A: Online 1. Go to **[website]**. 2. Click **"Renew Business License."** 3. Upload your proof of insurance. 4. Upload your W-9 form. 5. Pay with a card. 6. Save or print your receipt. ### Option B: In Person at City Hall 1. Go to City Hall. **Address:** [Street address] **Hours:** [Days and times] 2. Bring your proof of insurance. 3. Bring your W-9 form. 4. Bring your payment. We accept: [cash / check / card]. 5. Get your receipt before you leave. --- ## Need Help? **Call us:** [Phone number] **Visit us:** City Hall, [Room or desk number] We can help you fill out forms. We can help in other languages. Please ask. --- --- ## Tips for Making This Easy to Read **Formatting** - Print in a **large font** (at least 14-point, ideally 16). - Use **high contrast**: black text on white paper. - Leave plenty of white space. Avoid fitting everything on one crowded page. - Keep the checkboxes so people can mark off each item. **Language access** - Translate the flyer into the most common languages in your community. Use a professional translator or a trusted community member, not just automatic translation. - Print "We can help in your language" in several languages at the bottom, even on the English version. - Consider simple icons next to each item (a shield for insurance, a document for the W-9, a dollar sign for payment). **Other helpful steps** - Let people renew by phone or mail if possible. Some may not use the internet or be able to travel. - Send a reminder 2–3 weeks before the deadline. - Have staff at City Hall ready to help fill out W-9s. This form confuses many people. - Say what happens if someone misses the deadline (late fee? grace period?). This prevents worry and phone calls. Fill in the brackets with your city's details. I can also make a shorter postcard version or a version for translation.

# How to Renew Your Business License **Due date: [Month] 15, [Year]** Need help? Call **[phone number]**. We can help in your language. --- ## You need 3 things ☐ **1. Proof of insurance** A paper from your insurance company. It shows your business has insurance. ☐ **2. A W-9 form** This is a tax form. Fill it out and sign it. You can get this form at City Hall or online at [website]. ☐ **3. Payment** The fee is **$[amount]**. --- ## Choose how to renew ### Option A: Online 1. Go to **[website address]**. 2. Click **"Renew License."** 3. Upload your proof of insurance. 4. Upload your W-9 form. 5. Pay with a card. 6. Save or print your receipt. ### Option B: In person 1. Go to **City Hall**. [Street address] Open: [days], [hours] 2. Go to **[room number or desk name]**. 3. Bring your proof of insurance. 4. Bring your W-9 form. 5. Pay. We accept: [cash / check / card]. 6. Keep your receipt. --- ## Important - **Renew by [Month] 15.** - If you are late, you may have to pay a fee. - Keep your receipt. It shows you paid. --- ## We can help - **Phone:** [number] - **In person:** City Hall, [room or desk] - **Help in other languages:** Call [number] or ask at the front desk. - You can bring a family member or friend to help you. --- ## Tips for sharing these instructions **Translate the whole page.** Use a professional translator or a trusted bilingual staff member rather than automatic translation. Check your community's most common languages. Put the translated versions next to the English ones, or print them on the back. **Make it easy to read.** - Print in large type, at least 14-point font, and 16-18 for headings. - Use a plain font like Arial or Verdana. - Print black text on white or cream paper. - Leave plenty of white space. **Add pictures if you can.** Simple images make the steps clearer. For example, show a sample insurance paper, the W-9 form, a computer, and the City Hall building. **Fill in every blank before sharing.** Include the exact fee, address, hours, phone number, and payment types. Vague instructions like "visit the office" are harder for readers to follow. **Offer more than one way to get help.** Some residents won't use the website. A phone line with a real person, and walk-in help at City Hall, matter a lot for older residents. **Send it early.** Mail it 4-6 weeks before the deadline. Then send a short reminder about 1 week before. A postcard works well. **Consider extra support.** If you have the staff, you could hold a "renewal help day" at City Hall or a community center. Have interpreters there, and a scanner or copier for residents who need copies of their insurance papers.

# How to Renew Your Business License **Your renewal is due by [Month] 15.** You need three things: proof of insurance, a W-9 form, and your payment. Questions? Call [phone number] or visit City Hall at [address]. --- ## What you need 1. **Proof of insurance** A copy of your current business insurance. Your insurance company can send you one. 2. **A completed W-9 form** This is a tax form. You can get one at City Hall or at [website]. 3. **Your payment** The fee is [amount]. --- ## How to renew You can renew **online** or **in person**. Choose one. ### Online 1. Go to [website]. 2. Upload your proof of insurance. 3. Upload your completed W-9. 4. Pay the fee. 5. Save or print your receipt. ### In person 1. Go to City Hall at [address]. Open [days and hours]. 2. Bring your proof of insurance. 3. Bring your completed W-9. 4. Pay the fee. We accept [cash, check, card]. 5. Keep your receipt. --- ## Important - **The deadline is [Month] 15.** - Bring or upload **all three items**. We cannot renew your license without them. - Need help filling out the forms? Staff at City Hall can help you. --- ## Need help? - **Call:** [phone number] - **Visit:** City Hall, [address], [days and hours] - **Online:** [website] --- *Fill in the bracketed items before sending. If you can, offer this page in your residents' most common languages and in large print. Also list any language help available at City Hall.*

# How to Renew Your Business License **Your business license must be renewed by the 15th of [month].** You need three things: proof of insurance, a W-9 form, and payment. You can renew online or in person at City Hall. **Need help?** Call [phone number] or visit City Hall at [address]. ## What You Need 1. **Proof of insurance.** This is a paper from your insurance company. It shows that your business has insurance. If you do not have one, call your insurance company and ask for it. 2. **A completed W-9 form.** This is a tax form. It asks for your name, your business name, your address, and your tax number. You can get the form: - Online at [website] - At City Hall 3. **Payment.** The fee is [amount]. ## How to Renew Choose **one** way. ### Online 1. Go to [website]. 2. [Add steps for sending documents online.] 3. Pay with [accepted payment types]. 4. Finish **by the 15th of [month]**. ### In Person at City Hall 1. Bring your proof of insurance. 2. Bring your completed W-9 form. 3. Bring payment. City Hall accepts [accepted payment types]. 4. Go to City Hall at [address]. - Open: [days and hours] 5. Go **by the 15th of [month]**. ## Checklist - ☐ Proof of insurance - ☐ Completed W-9 form - ☐ Payment - ☐ Done by the 15th of [month] ## Questions? Call [phone number] or visit City Hall at [address], [days and hours]. [If available: Help is available in other languages. Call [phone number].] --- *Fill in the bracketed items before sending. If your city offers translated versions, large print, or in-person help filling out forms, add that near the top. It will help many readers.*

# How to Renew Your Business License **Your business license must be renewed by [Month] 15.** You need three things. You can do this online or at City Hall. ## What you need 1. **Proof of insurance.** This is a paper or letter from your insurance company. It shows your business has insurance. 2. **A W-9 form.** This is a tax form with your name and tax number. You fill it out and sign it. - Get the form here: [link], or ask for one at City Hall. 3. **Payment.** The fee is [amount]. ## How to renew Choose **one** way. ### Option 1: Online 1. Go to [website]. 2. Upload your proof of insurance. 3. Upload your signed W-9 form. 4. Pay the fee online. 5. Save or print your receipt. ### Option 2: In person at City Hall 1. Bring your proof of insurance. 2. Bring your signed W-9 form. 3. Bring your payment. We accept [cash / check / card]. 4. Go to City Hall: - **Address:** [address] - **Room or desk:** [room number] - **Hours:** [days and times] 5. Keep your receipt. ## Remember - **Deadline:** [Month] 15 - **You need:** proof of insurance, a signed W-9, and payment ## Need help? You can ask us for help with any step. You can bring a family member or friend with you. - **Call:** [phone number] - **Visit:** City Hall, [address], [hours] - **Help in other languages:** [phone number or details, if available] --- *Note: I left the fill-in spots in brackets, like the month, fee, website, and phone number. Add the language help line only if the city offers it.*

# How to Renew Your Business License **Your renewal is due by the 15th.** You need 3 things: 1. Proof of insurance 2. A completed W-9 form 3. Payment ## Step 1: Get your proof of insurance Ask your insurance company for a paper or letter that shows your business has insurance. It is often called a "certificate of insurance." ## Step 2: Fill out a W-9 form A W-9 is a tax form. It asks for your name, your business name, your address, and your tax number. You can get a W-9: - Online at **irs.gov/w9** - From us. Call **[phone number]** and we can help. Fill it out and sign it. ## Step 3: Pay and turn in your papers Choose one way. **Online** 1. Go to **[website address]**. 2. Upload your proof of insurance and your W-9. 3. Pay the fee. **In person** 1. Go to City Hall at **[address]**. 2. Bring your proof of insurance and your W-9. 3. Pay the fee there. City Hall is open **[days and hours]**. ## Remember - **Deadline: the 15th** - Bring or upload: proof of insurance and W-9 - Pay online or at City Hall ## Need help? You do not have to do this alone. We can help you fill out the forms or answer questions. **Call: [phone number]** **Visit: [address], [days and hours]** [If available: Help is offered in [languages]. Ask for help in your language when you call or visit.]

# How to Renew Your Business License **Deadline: the 15th of [month].** Please finish before this date. --- ## What You Need Gather these 3 things first: ☐ **Proof of insurance.** This is a paper from your insurance company. It shows your business has insurance. ☐ **A completed W-9 form.** This form has your name, address, and tax number. [Get a free copy at City Hall or at www.irs.gov/w9.] ☐ **Payment.** The fee is **$[amount]**. [List accepted payment types, such as card, check, or money order.] --- ## Choose One: Online or In Person ### Option 1: Renew Online 1. Go to **[website address]**. 2. Click **"Renew Business License."** 3. Type in your **license number**. It is on your old license or your last renewal letter. 4. Upload a photo or scan of your **proof of insurance**. 5. Upload a photo or scan of your **W-9**. 6. Pay the fee with a credit or debit card. 7. Save or print your **receipt**. Keep it for your records. ### Option 2: Renew In Person at City Hall **Address:** [street address] **Hours:** [days and times] 1. Bring your **proof of insurance**, your **completed W-9**, and your **payment**. 2. Go to **[office or window name]**. 3. Give your papers and payment to the staff member. 4. Ask for a **receipt**. Keep it for your records. --- ## Need Help? We are happy to help you. You can: - **Call us:** [phone number] - **Come to City Hall.** Staff will help you fill out the forms. - **Ask for an interpreter.** We have free language help in [languages]. Tell us which language you speak. - **Bring a family member or friend** to help you. --- ## Remember - **Pay by the 15th.** - If you miss the date, you may have to pay a late fee of **$[amount]**. [Delete if it does not apply.] - Keep a copy of everything you turn in. --- ### Notes for staff preparing this handout - **Fill in the brackets** with your city's details. Don't leave any blank. - **Print in large type**, at least 14 pt, and preferably 16 to 18 pt. Use a plain font such as Arial, with dark text on white paper. - **Translate it** into the main languages your residents speak. Have a native speaker check the translation. Machine translation can make mistakes with forms and legal terms. - **Add pictures**, such as a sample W-9 with the key boxes circled and a sample proof-of-insurance page. - **Offer help in person.** A "renewal help day" at City Hall or a library can be very useful. - **Mail a reminder** about 30 days before the deadline, since not everyone checks email. I can also write a shorter one-page version, a reminder letter, or a script for phone staff if that would help.

# How to Renew Your Business License **Deadline: You must pay by the 15th of [MONTH].** --- ## Step 1: Get These 3 Things Ready ☐ **Proof of insurance** This is a paper from your insurance company. It shows you have business insurance. Ask your insurance company if you do not have it. ☐ **A completed W-9 form** This form has your name, address, and tax number. [Get the form at City Hall, or at www.irs.gov/w9.] Fill in every part and sign it. ☐ **Payment** The fee is **$[AMOUNT]**. - Online: credit or debit card - In person: [cash, check, card] --- ## Step 2: Choose How to Renew ### Option A: Renew Online 1. Go to **[WEBSITE ADDRESS]**. 2. Click **"Renew Business License."** 3. Type in your **license number**. It is on your old license or on the letter we mailed you. 4. Upload or take a picture of your **insurance paper** and your **W-9**. 5. Pay with your card. 6. Save or print your **receipt**. It shows you paid. ### Option B: Renew in Person **Where:** City Hall [STREET ADDRESS] **When:** [DAYS AND HOURS] 1. Bring your **insurance paper**, **W-9**, and **payment**. 2. Go to the **[OFFICE/WINDOW NAME]**. 3. Give the papers and payment to the worker. 4. Ask for your **receipt**. Keep it. --- ## Need Help? We are happy to help you. You can: - **Call:** [PHONE NUMBER] - **Visit:** City Hall, [ADDRESS] - **Ask for a translator.** We can help in [LANGUAGES]. It is free. - **Bring a family member or friend** to help you. --- ## Remember - **Pay by the 15th.** - Keep your receipt. - If you pay late, you may have to pay extra. [Add late fee if applicable.] --- ### Tips for you (delete before printing) - **Print in large type**, at least 14 to 16 point, with plenty of white space. - **Translate it** into your community's main languages. A native speaker or professional translator should review the result, because machine translation can miss things. - **Fill in the brackets.** Fee, website, hours, phone number, and accepted payment types are the details residents will rely on most. - **Consider adding screenshots** of the online renewal page, or a photo of a sample W-9 with the key boxes circled. - **Mail a reminder** 30 days before the deadline. Many older residents prefer paper notices to email. - **Consider a phone line or in-person help session** during the weeks before the deadline. I can also make a shorter flyer version, a script for phone staff, or a sample translation if you tell me which languages you need.

# How to Renew Your Business License **Renew your business license by the 15th.** You need three things: proof of insurance, a completed W-9 form, and your payment. You can renew online or in person at City Hall. ## What you need 1. **Proof of insurance.** This can be a copy of your insurance certificate or policy page. 2. **A completed W-9 form.** Fill in every section and sign it. If you need a blank form, ask at City Hall or download one at [website]. 3. **Payment.** The fee is [amount]. You can pay by [payment methods accepted]. ## Option 1: Renew online 1. Go to [website address]. 2. Select "Renew a Business License." 3. Enter your license number. It is on your last license. 4. Upload your proof of insurance and your W-9. 5. Pay the fee. 6. Save or print your receipt. ## Option 2: Renew in person 1. Bring your proof of insurance, your completed W-9, and your payment. 2. Go to City Hall at [street address]. 3. Go to [office or window name]. Hours: [days and times]. 4. Ask for a receipt before you leave. ## Need help? Call [phone number] or visit City Hall. Staff can answer questions and help you fill out forms. If you would like help in another language, tell us which language when you call or visit. **Remember: the 15th is the deadline. Renew early if you can.** *Bracketed items need your city's details before this is sent out.*

# How to Renew Your Business License To renew your business license with the city, you need to send us three things by the 15th: proof of insurance, a completed W-9 form, and your payment. ## What you need 1. **Proof of insurance.** This can be a copy of your insurance certificate. 2. **A completed W-9 form.** Fill in every section and sign it. 3. **Your payment.** Pay by the 15th. ## Steps 1. Gather your proof of insurance and your completed W-9. 2. Choose how you want to pay: online or in person. 3. Pay by the 15th. ### To pay online 1. Go to [website address]. 2. Follow the steps on the screen. 3. Upload or attach your proof of insurance and W-9 when asked. 4. Save or print your receipt. ### To pay in person 1. Go to City Hall at [street address]. 2. Bring your proof of insurance, your W-9, and your payment. 3. Ask for a receipt before you leave. City Hall is open [days and hours]. ## Need help? If you have questions or want help with the forms, call [phone number] or visit City Hall. Staff can walk you through each step. If you would like help in another language or in large print, tell us when you call or visit, and we will arrange it. **Remember: everything is due by the 15th.** --- I used bracketed placeholders for the website, address, hours, and phone number, since I don't have those details. Add them before you publish. If you can share the languages your residents read, I can draft translated versions too.

# How to Renew Your Business License **Pay by the 15th of [month].** You can pay online or in person at City Hall. ## What you need 1. Proof of insurance 2. A completed W-9 form 3. Your payment of [amount] ## Step 1: Get your papers ready - **Proof of insurance.** Ask your insurance company for a copy if you do not have one. - **W-9 form.** Fill out every section. Get a blank form at City Hall or at [website]. - **Payment.** The fee is [amount]. You can pay with [accepted payment types]. ## Step 2: Choose how to renew **Option A: Online** 1. Go to [website]. 2. Select "Business License Renewal." 3. Follow the steps on the page. 4. Pay the fee. 5. Save or print your receipt. **Option B: In person** 1. Go to City Hall at [address]. 2. Bring all three items: insurance proof, W-9, and payment. 3. Ask for the business license desk. 4. Keep your receipt. City Hall hours: [days and hours]. ## Need help? Call [phone number] or visit City Hall. Staff can answer questions about the forms and the steps. If you would like help in another language, please tell us when you call or visit: [language help details, if available]. ## Remember - **Pay by the 15th.** - **Bring or have ready:** insurance proof, W-9, and payment. - **Questions:** [phone number], [address], [website].

# How to Renew Your Business License **Your renewal and payment are due by the 15th.** Follow the steps below. Each step is short. ## What you need Gather these three things first: 1. Proof of insurance 2. A completed W-9 form 3. Your payment ## Steps 1. **Get your proof of insurance.** This is a paper or file from your insurance company. If you do not have it, call your insurance company and ask for it. 2. **Fill out a W-9 form.** Get one at City Hall or at [website]. Write clearly. Sign and date it. 3. **Choose how to pay.** You can pay online or in person. Both are explained below. 4. **Finish by the 15th.** Do not wait until the last day if you can avoid it. ## Option A: Renew online 1. Go to [website address]. 2. Select "Business License Renewal." 3. Upload your proof of insurance and your W-9. 4. Pay the fee of [amount]. 5. Save or print your confirmation. ## Option B: Renew in person 1. Bring your proof of insurance, your completed W-9, and your payment. 2. Go to City Hall at [street address]. 3. Hours: [days and hours]. 4. Ask for the business license desk. 5. Ask for a receipt before you leave. Payment types we accept in person: [cash, check, card, etc.]. ## Need help? You can bring a family member or friend with you. Staff can also help you with the forms. - Phone: [phone number] - Email: [email address] - In person: City Hall, [street address], [days and hours] [Add language help or interpreter information here, if offered.] ## Remember - You need 3 things: proof of insurance, a W-9, and payment. - Everything is due by the **15th**. - Questions? Call [phone number].

# Business License Renewal — Easy-Read Instructions **Deadline: Renew and pay by the 15th of [month].** If you miss the 15th, a late fee may apply. If you cannot pay by the 15th, call **[phone number]** before the 15th. ## What you need Bring or upload all 3 items: - ☐ **Proof of insurance** — your current insurance certificate for the business - ☐ **Completed W-9** — ask City Hall staff for free help if you are not sure how to fill it out - ☐ **Payment** — amount: **$[amount]** Also bring your **business license number** or **renewal notice**, if you have it. ## Choose 1 way to renew ### Option 1: Renew online 1. Go to **[website]**. 2. Click **“Renew Business License.”** 3. Enter your business license number or account number. 4. Upload or take a photo of your **proof of insurance**. 5. Upload your **completed W-9**. 6. Pay online with **[accepted payment methods]**. 7. Save or print your **receipt**. If you cannot upload your papers, come to City Hall. Staff can help you. ### Option 2: Renew in person at City Hall 1. Bring your **proof of insurance**, **completed W-9**, and **payment**. 2. Go to **City Hall, [address]**, to **[office/window name]**. 3. Tell staff: **“I need to renew my business license.”** 4. Ask for **language help** if you need it. Help is free. 5. Pay and get your **receipt**. **City Hall hours:** [days and hours] ## Need help? - Call **[phone number]**. - Ask for **free language help**. Tell us your language: **[languages available]**. - You may bring a trusted family member or friend to help you. - If you do not read English well, staff can read this page to you and help you fill out the W-9. **Keep your receipt.** It is proof that you renewed and paid. --- **Staff note:** Print this in large font and translate it into the top languages spoken by residents. Add pictures/icons for “documents,” “online,” “City Hall,” and “payment.” Offer phone and in-person help.

# How to Renew Your Business License **Deadline: Renew and pay on or before the 15th.** ## What you need Bring or upload all 3 items: - [ ] **Proof of insurance** — a current paper from your insurance company. It must show your business name and coverage dates. - [ ] **Completed W-9** — a tax form. It must be filled out and signed. If you need a blank W-9, ask City Hall staff. - [ ] **Payment** — pay online or in person at City Hall. ## Choose one way to renew ### Option 1: Renew online 1. Go to **[city website / renewal link]** or scan the QR code on your renewal notice. 2. Enter your business license number. 3. Upload your **proof of insurance** and **completed W-9**. Clear photos or PDFs are OK. 4. Pay online by the **15th**. 5. Save or print your confirmation/receipt. ### Option 2: Renew in person at City Hall 1. Bring your **proof of insurance**, **completed W-9**, and payment. 2. Go to **[office/room number] at City Hall**. 3. Give your papers to staff. 4. Pay by the **15th**. 5. Get a receipt. Keep it for your records. ## Need help? - Call **[phone number]** or visit **City Hall at [address]**. - Ask for **language help** if you do not read English well. - Staff can help you fill out the W-9 or use the online system. - You may bring a family member or friend to help you. - If you cannot finish by the 15th, **call us before the 15th**. **Keep a copy of your receipt and papers.**

# Renew Your Business License **The deadline is the 15th.** Please renew by the 15th of the month. ## What you need Have these three things ready: 1. **Proof of insurance.** A copy of your current insurance paper. 2. **A completed W-9.** This is a short tax form from the IRS. It asks for your name, address, and tax ID number. You can get a blank W-9 at City Hall or at irs.gov. 3. **Payment.** Bring your payment for the license fee. ## Two ways to renew **Option 1: Online** 1. Go to [city website]. 2. Fill in the form. 3. Upload your proof of insurance and your W-9. 4. Pay with a card. 5. Save the receipt you get on the screen. **Option 2: In person at City Hall** 1. Go to City Hall at [address]. 2. Bring your proof of insurance, your W-9, and your payment. 3. Staff will take your papers and your payment. 4. Ask for a receipt before you leave. City Hall is open [days and hours]. ## Need help? Call [phone number] or visit the front desk at City Hall. - We can help you fill out the form. - We can answer questions in [languages]. - If you use a computer, staff can sit with you and walk you through the online steps. Please renew by the 15th. If something is missing or you are not sure what to send, call us before the 15th and we will help you.

# Renew Your Business License Your business license must be renewed by **the 15th**. Here are the steps. ## What you need Gather these three things first. 1. **Proof of insurance.** A copy of your current insurance paper. It must show your business name and the dates the insurance covers. 2. **A completed W-9.** This is a short tax form from the IRS. You can pick one up at City Hall or print it from irs.gov. Fill in your name, address, and tax ID number. Then sign it. 3. **Payment for your renewal fee.** You can pay by card online, or by card, check, or money order at City Hall. ## How to renew **Option 1: Online** 1. Go to [city website]. 2. Fill in the renewal form. 3. Upload your proof of insurance and your W-9. 4. Pay with a card. 5. Save the confirmation number. Write it down or take a photo of it. **Option 2: In person** 1. Come to City Hall at [address]. 2. Our hours are [days and hours]. 3. Bring all three items with you. 4. Staff at the front desk will help you. ## Deadline All renewals are due by **the 15th**. If you renew online, finish before midnight on the 15th. If you come in person, arrive before we close that day. ## Need help? Call [phone number] or stop by City Hall. We can help you fill out the forms. This help is free. You are welcome to bring a family member or friend with you to help. --- *Placeholders in brackets need your city's website, address, hours, and phone number before this goes out.*

# How to renew your business license You must renew your business license by the 15th. You can renew online or in person at City Hall. ## Have these ready 1. Proof of insurance. 2. A completed W-9 tax form. 3. Payment for your license fee. ## Option 1: Renew online 1. Go to [city website]. 2. Open the business license renewal page. 3. Fill out the form. 4. Upload your proof of insurance and your W-9. 5. Pay the fee online. 6. Save or print your confirmation. ## Option 2: Renew in person at City Hall 1. Bring your proof of insurance, completed W-9, and payment. 2. Go to City Hall at [address]. 3. Go to the business license desk. 4. Staff will help you renew and take your payment. 5. Keep your receipt. ## Need help? Call City Hall at [phone]. If you need help in another language, say so when you call. Ask for an interpreter if one is available. You can also bring a friend or family member to help you. Renew by the 15th. If you cannot renew by the 15th, call City Hall before the 15th to ask what to do.

# How to Renew Your Business License Your business license must be renewed by **the 15th**. You can renew online or in person at City Hall. This page tells you what you need and how to do it. ## What you need Have these three things ready before you start: 1. **Proof of insurance.** A copy of your current insurance paper. 2. **A completed W-9.** This is a short tax form. You can pick one up at City Hall, or call us and we will mail one to you. 3. **Payment.** The fee is [$ amount]. You can pay by card online, or by cash, check, or card at City Hall. ## Option 1: Renew online 1. Go to [website address]. 2. Click "Renew a Business License." 3. Type in your license number. It is on the letter we sent you. 4. Upload a photo or scan of your insurance paper and your W-9. 5. Pay with a card. 6. Save the confirmation page, or print it. That is your receipt. If the website does not work, you can still renew in person. You will not be charged twice. ## Option 2: Renew in person at City Hall 1. Bring your insurance paper, your W-9, and your payment. 2. Go to the Business License desk at [City Hall address]. 3. Our staff will take your papers and your payment. 4. You will get a receipt before you leave. Keep it. **Office hours:** [days and times] ## If you need help - **Call us:** [phone number]. We can answer questions and mail you a W-9. - **Language help:** Tell us the language you prefer when you call or arrive. We will connect you with someone who speaks it, or arrange an interpreter for your visit. - **Bring someone with you:** You are welcome to bring a family member, friend, or someone you trust to help you. - **Need more time?** Call us before the 15th. We will tell you what your options are. ## Remember - The deadline is **the 15th**. - You need three things: insurance proof, W-9, and payment. - You can renew online or at City Hall. - Questions? Call [phone number].

Here is a clear, simple guide designed for low-literacy, non-native English speakers, and elderly residents. It uses short sentences, bullet points, and plain language. *** # How to Renew Your City Business License **Deadline: Renew by the 15th to keep your business active.** You can renew in **2 easy steps**. --- ### Step 1: Get Your 3 Items Ready Before you renew, make sure you have: 1. **Proof of Insurance** (A copy of your current policy) 2. **Completed W-9 Form** *(Need a blank form? Pick one up at City Hall or download it at [Website])* 3. **Your Payment** (Cash, check, or card) --- ### Step 2: Choose How to Renew Pick **one** of the two ways below: #### Option A: In Person at City Hall (Best if you want help) * **Where to go:** City Hall – Clerk’s Office [Insert Address, Room Number] * **When:** Monday – Friday, [Hours, e.g., 8:00 AM to 4:30 PM] * **What to do:** Bring your insurance paper, your W-9, and your payment to the front desk. Our staff will help you finish the process. --- #### Option B: Online (From your computer or phone) * **Website:** Go to **[Insert Simple URL, e.g., www.cityname.gov/renew]** * **What to do:** 1. Click **"Renew Business License"** 2. Upload a photo or PDF of your **Insurance** and **W-9** 3. Pay with a debit or credit card --- ### Need Help? We are here to help you. * **Call us:** [Phone Number] * **Visit us:** Come to City Hall, and a staff member will assist you in person. * *(Languages: If you need help in another language, please bring someone who can translate, or call ahead to request an interpreter.)* *** ### 💡 Tips for Printing & Distribution: 1. **Print in large font:** Use at least **14-point font** for readability (especially for elderly residents). 2. **Use icons:** If possible, add simple icons next to the steps (e.g., a building for City Hall, a computer for Online, a calendar for the deadline). 3. **Offer translations:** If your city has a large population of Spanish, Vietnamese, or other language speakers, provide this exact flyer translated into those top languages. Because the English is already simplified, it will translate very cleanly.

Here is a simple, easy-to-read guide. It uses plain language, short sentences, and clear steps designed for older adults and non-native English speakers. *** # How to Renew Your City Business License Please renew your license by **the 15th of the month**. Follow these **2 easy steps**: --- ### Step 1: Collect your 3 items Before you renew, make sure you have: 1. **Proof of Insurance** (a copy of your current business insurance paper). 2. **Completed W-9 Form** (signed and dated). *(If you need a blank form, you can pick one up at City Hall).* 3. **Payment** (Cash, check, or credit card). --- ### Step 2: Choose how to renew You can renew **In Person** or **Online**. Choose the way that is easiest for you: #### Option A: In Person at City Hall (Recommended if you want help) * **Where:** City Hall, [Insert Address / Room or Counter Name] * **When:** Monday – Friday, [Insert Hours, e.g., 8:00 AM to 5:00 PM] * **What to do:** Bring your 3 items from Step 1. A staff member will help you finish the paperwork. #### Option B: Online from Home * **Website:** [Insert Website Address] * **What to do:** 1. Go to the website. 2. Click **"Renew Business License."** 3. Upload pictures or scans of your **Insurance** and **W-9 form**. 4. Pay with a debit or credit card. --- ### Need Help? If you have questions, need a translator, or want help filling out the forms, please contact us: * **Call us:** [Insert Phone Number] *(Tell us your preferred language, and we will get an interpreter to help you).* * **Visit us:** Come to City Hall, and we will assist you in person. --- *(Tips for printing: Print this in a large font, at least 14pt, with clear spacing so it is easy for seniors to read.)*

# How to Renew Your City Business License To keep your business license active, renew it and pay your fee by the 15th of the month. Follow these steps to complete your renewal online or in person. --- ### Step 1: Gather your documents Before you renew, make sure you have: 1. **Proof of insurance** (a current copy of your business insurance certificate) 2. **Completed W-9 form** (signed and dated) 3. **Your payment** (check, cash, or credit/debit card) --- ### Step 2: Choose how to renew You can renew either online or in person at City Hall. #### Option A: Renew Online 1. Visit the city website at **[City Website URL]**. 2. Select **Business License Renewal**. 3. Upload your proof of insurance and completed W-9 form. 4. Pay the renewal fee using a credit card, debit card, or electronic check. 5. Save or print your confirmation receipt. #### Option B: Renew in Person 1. Bring your printed proof of insurance, completed W-9, and payment to City Hall: * **Address:** [City Hall Address, Room/Window Number] * **Hours:** Monday through Friday, 8:00 a.m. to 5:00 p.m. 2. Staff at the counter will accept your forms and take your payment. 3. You will receive a printed receipt before you leave. --- ### Need Help? If you have questions, need a paper W-9 form, or would like language assistance: * **Call:** [Phone Number] * **Email:** [Email Address] * **Visit:** City Hall, [Address], Monday through Friday, 8:00 a.m. to 5:00 p.m. *Free translation and interpretation services are available at the counter and by phone.*

# How to Renew Your City Business License To keep your business registered and active, renew your business license by the 15th. Follow the steps below to complete your renewal. --- ### Step 1: Gather your documents Before you renew, make sure you have: * **Proof of insurance:** A current copy of your business insurance certificate. * **A completed W-9 form:** A signed and dated federal W-9 tax form. * **Payment:** A check, credit card, or debit card to pay the renewal fee. --- ### Step 2: Choose how to renew You can renew online or in person. #### Option 1: Renew Online 1. Go to the city licensing website: **[Insert Website Link]** 2. Upload your proof of insurance and completed W-9. 3. Pay the fee using a debit card, credit card, or bank transfer. 4. Save or print your confirmation receipt. #### Option 2: Renew in Person at City Hall 1. Bring your printed proof of insurance and completed W-9 form. 2. Visit the City Licensing Office: * **Location:** City Hall, Room 101, [Insert Address] * **Hours:** Monday through Friday, 8:30 a.m. to 4:30 p.m. 3. Pay the renewal fee at the counter using cash, check, or credit card. --- ### Important Deadline * All forms and payments must be received by **the 15th**. --- ### Need Help? If you have questions, need a printed W-9 form, or would like someone to help you through the steps: * **Call:** [Insert Phone Number] * **Email:** [Insert Email Address] * **Visit in person:** City Hall, [Insert Address] *Translation and interpretation services are available at City Hall and by phone.*

# How to Renew Your City Business License To keep your business active, please renew your city business license by the 15th of the month. --- ### Step 1: Gather your documents Before you begin, make sure you have: * **Proof of insurance** for your business * **A completed W-9 form** * **Payment** for your renewal fee --- ### Step 2: Choose how to renew You can renew your license online or in person. #### Option 1: Renew in person 1. Bring your proof of insurance, completed W-9, and payment to City Hall. * **Location:** City Hall, [Building Name / Room Number] * **Address:** [Street Address] * **Hours:** Monday through Friday, 8:00 a.m. to 5:00 p.m. 2. We accept cash, check, money order, and credit or debit cards. #### Option 2: Renew online 1. Visit the city website at **[website address]**. 2. Click **"Renew Business License."** 3. Upload a clear picture or digital copy of your proof of insurance and your completed W-9. 4. Pay the fee using a credit card, debit card, or electronic bank transfer. --- ### Need help? City staff are available to walk you through each step: * **In Person:** Visit the City Hall front desk during regular hours. * **By Phone:** Call **[phone number]**. * **Language Assistance:** Free interpretation and translation help are available in person and over the phone. Let us know which language you prefer when you contact us.

# How to Renew Your City Business License Renew your city business license by the 15th to keep your business operating in good standing. --- ### Step 1: Gather your documents Before you renew, make sure you have: * **Proof of insurance** (a current policy document) * **A completed W-9 form** * **Payment** for your renewal fee --- ### Step 2: Choose how to renew You can renew online or in person. Choose the option that works best for you. #### Option A: Online 1. Visit the city website at **[website address]**. 2. Upload your proof of insurance and your completed W-9 form. 3. Pay the renewal fee using a credit card, debit card, or bank transfer. 4. Save or print your receipt. #### Option B: In Person at City Hall 1. Bring your printed proof of insurance, your completed W-9 form, and your payment to City Hall. * **Address:** [City Hall Address, Room Number] * **Hours:** Monday through Friday, [Start Time] to [End Time] 2. Accepted payment methods in person: cash, check, money order, or card. 3. A staff member will review your forms and print your receipt. --- ### Need help? City staff are available to walk through the forms with you or provide language assistance. * **Call:** [Phone Number] * **Visit:** City Hall, [Address/Room Number] * **Hours:** Monday through Friday, [Start Time] to [End Time]

Here is a clear, easy-to-read version of the instructions. It uses plain language, short sentences, and visual layout to help elderly residents and those who are still learning English. *** # How to Renew Your City Business License **DEADLINE: Must be finished by the 15th of this month.** Follow these 2 easy steps to keep your business license active. ### STEP 1: Get Your 3 Items Ready Before you start, make sure you have these three things: 1. **Proof of Insurance:** A copy of your current business insurance paper. 2. **A W-9 Form:** This is a tax form. It must be filled out and signed. *(If you do not have this form, you can get one at City Hall or on our website).* 3. **Payment:** The money to pay for your renewal fee. --- ### STEP 2: Send Us Your Items and Payment Choose **ONE** way to renew. You can do it in person OR on the computer. **Option A: In Person (At City Hall)** Come to City Hall. Our staff is happy to help you. * **Where to go:** [Insert City Hall Address, Room Number] * **When we are open:** [Insert Days and Hours, e.g., Monday – Friday, 8:00 AM to 4:00 PM] * **What to bring:** Bring your Proof of Insurance, your W-9 form, and your payment (Cash, Check, or Card). **Option B: Online (On the Computer)** * **Go to this website:** [Insert Website Link] * **Click on:** "Renew Business License" * **What to do:** Follow the steps on the screen to upload photos or copies of your Insurance and W-9 form. Then, pay with a credit or debit card. --- ### Need Help? Have Questions? We are here to help you. * **Call us:** [Insert Phone Number] * **Visit us:** Come to the front desk at City Hall. * *(Optional: If you speak [Insert common local language, e.g., Spanish], call this number for help: [Insert Number])* *** ### Tips for the City before printing/posting: * **Use a large font:** Print this in at least **14-point or 16-point font** (Arial or Calibri are easiest to read) for your elderly residents. * **Add Icons:** If possible, put a small picture next to the steps (a piece of paper next to Step 1, a building next to Option A, a computer next to Option B, and a telephone at the bottom). This helps people who do not read English well understand the context immediately. * **Include a blank W-9:** If you are mailing this letter to residents, include a blank W-9 form in the envelope so they don't have to look for one.

Here is a draft designed specifically for elderly residents and English language learners. It uses plain language (around a 4th-grade reading level), short sentences, and clear formatting. *** # How to Renew Your Business License **DEADLINE: You must renew by the 15th of this month.** Follow these 2 easy steps to renew your city business license. --- ### STEP 1: Gather Your 3 Things Before you start, make sure you have these three things ready: 1. **Proof of Insurance:** A paper or file showing your business has active insurance. 2. **A Completed W-9 Form:** This is a standard tax form. Make sure it is filled out and signed. 3. **Payment:** You can pay with a check, cash, or credit card. *(Insert Renewal Fee Amount Here, e.g., The fee is $50).* --- ### STEP 2: Choose How to Renew You can renew on the computer OR in person. Choose the way that is best for you. **Option A: Renew in Person (At City Hall)** Bring your insurance paper, your W-9 form, and your payment to City Hall. Our staff will help you. * **Where:** City Hall, [Insert Address, Room Number] * **When:** Monday – Friday, [Insert Hours, e.g., 8:00 AM to 4:00 PM] * *Note: Remember to come on or before the 15th.* **Option B: Renew Online (On the Computer)** If you know how to upload files to a computer, you can renew online. * **Go to this website:** [Insert simple website link] * **Click on:** "Renew Business License" * **Follow the steps** on the screen to upload your Insurance, upload your W-9 form, and pay with a credit card. * *Note: You must finish this by 11:59 PM on the 15th.* --- ### Need Help? Do you have questions? Do you need a blank W-9 form? Do you need help in another language? We are happy to help you! * **Call us:** [Insert Phone Number] * **Visit us:** Come to the front desk at City Hall. *** ### Tips for the City Before Printing/Posting: * **Use Icons:** If you print this as a flyer, put a small picture next to the requirements (a shield for insurance, a paper/pen for the W-9, a dollar sign for payment, and a calendar for the 15th). Visuals help non-native speakers understand quickly. * **Font Size:** Print this in **at least 14-point font** (16-point is even better) so elderly residents can read it easily. Use a clean font like Arial or Calibri. * **Translations:** At the very bottom of the page, include the sentence *"If you need help in [Spanish/Chinese/etc.], please call [Phone Number]"* written in the top 2 or 3 languages spoken in your city.

**How to Renew Your City Business License** You must renew your business license by the **15th of this month**. You can renew online or in person at City Hall. **Step 1: Gather what you need** Before you start, make sure you have these three things ready: 1. **Proof of insurance** for your business. 2. **A completed W-9 tax form.** (If you need a blank form, you can get one at City Hall or on our website.) 3. **Your payment.** **Step 2: Send us your documents and payment** Choose **one** of the two ways below to finish your renewal by the 15th: * **Option A: Renew in person** Bring your proof of insurance, your completed W-9 form, and your payment to City Hall. Staff are there to help you if you have questions. *Address:* [Insert City Hall Address] *Hours:* [Insert Hours, e.g., Monday to Friday, 8:00 AM – 5:00 PM] * **Option B: Renew online** Go to [Insert Website Link]. Follow the instructions on the screen to upload your proof of insurance and W-9 form, and to make your payment. **Need help?** If you have questions or need help filling out your forms, please call us at [Insert Phone Number] or visit us at City Hall.

# How to Renew Your City Business License **Deadline: The 15th of this month** To keep your business license active, please send us your renewal materials and payment by the 15th. ## Step 1: Gather Your Documents Before you start, make sure you have these three things ready: 1. **Proof of insurance** (a copy of your current business insurance policy) 2. **A completed W-9 tax form** (signed and dated) 3. **Your payment** (check, money order, cash, or credit/debit card) ## Step 2: Submit Your Renewal and Payment You can renew in person or online. Choose the option that works best for you. **Option A: Renew in Person** Bring your documents and payment to City Hall. Staff are available to help you and answer questions. * **Location:** City Hall, [Insert Street Address], Room [Insert Number] * **Hours:** Monday through Friday, [Insert Hours, e.g., 8:30 AM – 4:30 PM] **Option B: Renew Online** 1. Go to the city website at **[Insert Website Address]**. 2. Click on **"Renew Business License."** 3. Upload photos or PDF copies of your proof of insurance and W-9 form. 4. Enter your payment information and click **"Submit."** ## Need Help? If you have questions, need a blank W-9 form, or want help in another language, please contact us: * **Phone:** [Insert Phone Number] * **In Person:** Visit the front desk at City Hall ([Insert Street Address])

**How to Renew Your City Business License** You need to renew your business license by the **15th of this month**. You can renew online or in person at City Hall. **Step 1: Gather your documents** Before you start, make sure you have these three things ready: 1. **Proof of insurance** (a copy of your current insurance policy). 2. **A completed W-9 tax form** (signed and dated). 3. **Your payment** (check, money order, cash, or credit card). **Step 2: Choose how to submit your renewal** **Option A: Renew in person** Bring your documents and payment to City Hall by the 15th. * **Where:** City Hall, [Insert Street Address], [Insert Room/Window Number] * **Hours:** [Insert Days and Hours, e.g., Monday – Friday, 8:00 a.m. to 4:30 p.m.] **Option B: Renew online** Submit your documents and pay on the city website by 11:59 p.m. on the 15th. * **Website:** [Insert Website Link] * You will need to upload photos or PDF copies of your proof of insurance and W-9 form, then pay with a credit or debit card. **Need help?** If you have questions, need a blank W-9 form, or want help filling out the paperwork in person or in another language, please contact us: * **Phone:** [Insert Phone Number] * **Email:** [Insert Email Address] * **In person:** Visit the front desk at City Hall ([Insert Street Address]).

**How to Renew Your City Business License** You must renew your business license by the **15th of this month**. You can renew online or in person at City Hall. **What You Need Before You Start** Gather these three things before you renew: 1. **Proof of insurance** (a copy of your current insurance policy or certificate). 2. **A completed W-9 tax form** (signed and dated). 3. **Your payment** (check, money order, credit card, or cash if paying in person). --- **Option 1: Renew in Person at City Hall** If you want help with your form or prefer to pay in person, come to City Hall. Staff are available to answer questions. 1. Bring your proof of insurance, your completed W-9 form, and your payment. 2. Go to the Business License counter at City Hall: **[Insert City Hall Address, Room/Window Number]**. 3. We are open **[Insert Days and Hours, e.g., Monday through Friday, 8:30 a.m. to 4:30 p.m.]**. 4. Make sure you come in on or before the **15th**. --- **Option 2: Renew Online** 1. Take clear photos or scans of your proof of insurance and your completed W-9 form so you can upload them. 2. Go to our website: **[Insert Website Link]**. 3. Click on **"Renew Business License."** 4. Follow the steps on the screen to upload your two documents and enter your payment. 5. Submit your renewal before **11:59 p.m. on the 15th**. --- **Need Help?** If you have questions, need a blank W-9 form, or want help in another language, please contact us: * **Phone:** [Insert Phone Number] * **In Person:** [Insert City Hall Address] * **Email:** [Insert Email Address]

Since you have a population that includes elderly residents and non-native English speakers, the key is to use **plain language**, **visual cues**, and **clear formatting**. Avoid legal jargon and long paragraphs. Below are two versions: a **Resident Flyer** (designed to be printed) and a **Simplified Checklist**. *** # Option 1: Resident Flyer (Visual & Simple) *(Design Note: Use a large, bold font. Leave plenty of white space. If possible, include icons next to each requirement—like a picture of a checkmark or a computer.)* # 📢 Renew Your Business License! **Deadline: Payment must be received by the 15th of the month.** To keep your business license active, please provide the following three things: ### ✅ 1. Proof of Insurance A copy of your current insurance policy. ### ✅ 2. Completed W-9 Form A signed and dated W-9 form. *(If you need a blank form, please visit City Hall or our website).* ### ✅ 3. Payment Your renewal fee. --- ### 📍 How to Pay and Submit: **Option A: Online (Fastest)** Visit: **[Insert Website URL Here]** *You can upload your documents and pay with a credit card.* **Option B: In Person** Visit **City Hall** [Insert Address] [Insert Hours of Operation] *We accept cash, check, or card.* **Questions? We are here to help!** 📞 Call us: [Insert Phone Number] 📧 Email us: [Insert Email Address] *** # Option 2: The "Quick-Check" Card *(This is a smaller version that can be stapled to a reminder notice or handed out as a postcard.)* ### 📝 Business License Renewal Checklist **Due Date: The 15th** **What I need to turn in:** * [ ] Proof of Insurance * [ ] Signed W-9 Form * [ ] Payment **Where to turn it in:** * **Online:** [Insert Website] * **In Person:** City Hall *** ### 💡 Tips for Accessibility (For the City Staff): 1. **Translation:** Since many residents do not read English well, translate these flyers into the primary languages spoken in your community (e.g., Spanish, Vietnamese, Chinese). 2. **Color Coding:** Use a bright color (like yellow or neon green) for the paper so it doesn't get lost in "junk mail." 3. **The "Help Desk" Approach:** For elderly residents who struggle with technology, add a line saying: *"Need help with the online form? Come to City Hall and we will walk you through it."* 4. **Visuals:** Use icons. Instead of just writing "Payment," put a small icon of a dollar sign or a credit card. Instead of "Online," use a small icon of a laptop. 5. **Font Size:** Use at least **14pt font** for the body text and **18pt+** for headings to assist those with visual impairments.

Since you have a population that includes elderly residents and non-native English speakers, the key is to use **plain language**, **visual cues**, and **clear formatting**. Avoid legal jargon and long paragraphs. Below are two versions: a **Resident Flyer** (designed to be printed) and a **Simplified Checklist**. *** # Option 1: Resident Flyer (Visual & Simple) *(Design Note: Use a large, bold font. Leave plenty of white space. If possible, include icons next to each requirement—like a picture of a checkmark or a computer.)* # 📢 Renew Your Business License! **Deadline: Payment must be received by the 15th of the month.** To keep your business license active, please provide the following three things: ### ✅ 1. Proof of Insurance A copy of your current insurance policy. ### ✅ 2. Completed W-9 Form A signed and dated W-9 form. *(If you need a blank form, please visit City Hall or our website).* ### ✅ 3. Payment Your renewal fee. --- ### 📍 How to Pay and Submit: **Option A: Online (Fastest)** Visit: **[Insert Website URL Here]** *You can upload your documents and pay with a credit card.* **Option B: In Person** Visit **City Hall** [Insert Address] [Insert Hours of Operation] *We accept cash, check, or card.* **Questions? We are here to help!** 📞 Call us: [Insert Phone Number] 📧 Email us: [Insert Email Address] *** # Option 2: The "Quick-Check" Card *(This is a smaller version that can be stapled to a reminder notice or handed out as a postcard.)* ### 📝 Business License Renewal Checklist **Due Date: The 15th** **What I need to turn in:** * [ ] Proof of Insurance * [ ] Signed W-9 Form * [ ] Payment **Where to turn it in:** * **Online:** [Insert Website] * **In Person:** City Hall *** ### 💡 Tips for Accessibility (For the City Staff): 1. **Translation:** Since many residents do not read English well, translate these flyers into the primary languages spoken in your community (e.g., Spanish, Vietnamese, Chinese). 2. **Color Coding:** Use a bright color (like yellow or neon green) for the paper so it doesn't get lost in "junk mail." 3. **The "Help Desk" Approach:** For elderly residents who struggle with technology, add a line saying: *"Need help with the online form? Come to City Hall and we will walk you through it."* 4. **Visuals:** Use icons. Instead of just writing "Payment," put a small icon of a dollar sign or a credit card. Instead of "Online," use a small icon of a laptop. 5. **Font Size:** Use at least **14pt font** for the body text and **18pt+** for headings to assist those with visual impairments.

# How to Renew Your Business License Renew your business license by **the 15th of the month** to keep your business active. ### What you need Please have these three things ready: 1. **Proof of insurance** 2. **A completed W-9 form** 3. **Payment** ### How to pay and submit your documents You can choose the option that works best for you: **Option 1: Online** Visit [Insert Website Link] to upload your documents and pay. **Option 2: In Person** Bring your documents and payment to City Hall. **Address:** [Insert Address] **Hours:** [Insert Hours] ### Need help? If you have questions or need help with the forms, please contact us: * **Phone:** [Insert Phone Number] * **Email:** [Insert Email Address]

# How to Renew Your Business License Renew your business license by **the 15th of the month** to keep your business active. ### What you need Please have these three things ready: 1. **Proof of insurance** 2. **A completed W-9 form** 3. **Payment** ### How to pay and submit your documents You can choose the option that works best for you: **Option 1: Online** Visit [Insert Website Link] to upload your documents and pay. **Option 2: In Person** Bring your documents and payment to City Hall. **Address:** [Insert Address] **Hours:** [Insert Hours] ### Need help? If you have questions or need help with the forms, please contact us: * **Phone:** [Insert Phone Number] * **Email:** [Insert Email Address]

# How to Renew Your Business License Renew your business license by **the 15th of the month** to keep your business active. ### What you need Before you start, please have these three things ready: 1. **Proof of insurance** (a copy of your current policy) 2. **A completed W-9 form** 3. **Payment** for the license fee ### How to renew You can renew your license in one of two ways: **Option 1: Online** * Visit [Insert Website URL] * Upload your documents and pay with a credit card or electronic check. **Option 2: In Person** * Go to City Hall: [Insert Address] * Bring your documents and payment to the license window. ### Need help? If you have questions or need help with the forms, please contact us: * **Call:** [Insert Phone Number] * **Email:** [Insert Email Address] * **Visit:** City Hall, [Insert Address]

# How to Renew Your Business License Renew your business license by **the 15th of the month** to keep your business active. ### What you need Before you start, please have these three things ready: 1. **Proof of insurance** (a copy of your current policy) 2. **A completed W-9 form** 3. **Payment** for the license fee ### How to renew You can renew your license in one of two ways: **Option 1: Online** * Visit [Insert Website URL] * Upload your documents and pay with a credit card or electronic check. **Option 2: In Person** * Go to City Hall: [Insert Address] * Bring your documents and payment to the license window. ### Need help? If you have questions or need help with the forms, please contact us: * **Call:** [Insert Phone Number] * **Email:** [Insert Email Address] * **Visit:** City Hall, [Insert Address]

Here's a plain-language version designed for your audience—short sentences, a checklist format, and clear structure. Fill in the bracketed details before publishing. --- # Renew Your Business License ## Due by the 15th of [month] ### You need 3 things: **1. Proof of insurance** A paper from your insurance company. It shows your business has insurance. **2. A filled-out W-9 form** This is a tax form. Fill it out. Sign it. Get the form at City Hall or at www.irs.gov (search "W-9"). **3. Payment** Cost: $[amount] ### Two ways to renew: **Online** 1. Go to [website] 2. Have your license number ready. It is on your renewal notice. 3. Upload your proof of insurance and your W-9 form. 4. Pay with a credit card or debit card. **In person at City Hall** 1. Bring your 3 things with you. 2. Come to [address]. We are open [days and hours]. 3. Pay with cash, check, or card. ### Please do not wait. Your renewal is not done until we get all 3 things. Send everything by the 15th. ### Questions? We can help. - Call us: [phone number] - Visit us: City Hall, [address] - Need help filling out the W-9? Come in. We will help you. --- **Before you publish, a few suggestions:** - **Print in large font** — at least 14 pt. Many elderly readers need this. - **Add simple icons** next to key items (a calendar for the deadline, a document icon for the W-9, a dollar sign for payment). Visual cues help residents who don't read English well. - **Translate it** into the most common languages in your community. Even a one-page translated summary of the 3 requirements and the deadline makes a big difference. - **Confirm the W-9 help offer** with front desk staff before printing, so residents who come in actually get assistance. - If there's a late fee or penalty for missing the 15th, add one clear line about it — residents respond better to a stated consequence than a vague deadline. Want me to draft a Spanish version, or a shorter one-page flyer format?

Here's a plain-language version designed for your audience, followed by a few rollout tips. --- # How to Renew Your Business License ## ⏰ Due Date: The 15th of [Month] ## You Need 3 Things 1. **Proof of insurance** — a paper from your insurance company 2. **A W-9 form, filled out and signed** — this is a tax form 3. **Payment** — $[amount] ## Where to Get a W-9 Form - Pick one up at City Hall - Print one at [website] - Call [phone number] and we will mail one to you **We can help you fill out the W-9. Just ask.** ## Two Ways to Renew — Pick One ### Option 1: Renew Online 1. Go to [website] 2. Click **"Renew Business License"** 3. Follow the steps on the screen 4. Upload a photo or copy of your proof of insurance 5. Upload your W-9 6. Pay with a credit card or bank card ### Option 2: Renew in Person 1. Come to City Hall at [address] 2. Bring all 3 things with you 3. We accept cash, check, and cards 4. Office hours: [days and times] ## Questions? Need Help? **Call us: [phone number]** Monday–Friday, [hours] - Free translation help is available — just ask - We can help you fill out forms - If you cannot pay by the 15th, call us --- ## Tips for Rolling This Out - **Print in large type** — at least 14–16 point font. Consider a separate large-print version. - **Translate it** into the most common languages in your community. Keep sentences short in every version so translations stay accurate. - **Add pictures** — small icons or photos of an insurance declaration page and a W-9 help people recognize the documents. - **Keep the phone number prominent** — for many elderly residents, calling or walking in is the path of least resistance. Make sure whoever answers that line can walk people through the W-9. - **Mail a paper copy** with the renewal notice rather than relying on email or the website alone. Want me to draft a version formatted as a postcard or a one-page flyer, or write a script staff can use when residents call?

# Renew Your Business License **Everything is due by the 15th.** Your renewal is complete when the city has all three items: 1. Proof of insurance 2. A completed W-9 form 3. Your payment ## Option 1: Renew online 1. Go to [city website address]. 2. Upload a copy of your proof of insurance. 3. Upload your completed W-9. 4. Pay with [accepted payment methods]. ## Option 2: Renew in person 1. Bring all three items to City Hall, [address]. 2. Office hours are [hours]. 3. A staff member will check your papers and take your payment. ## About the W-9 The W-9 is a standard IRS form. You can download it at irs.gov or pick one up at City Hall. Fill in your name, business name, and address, then sign and date it. ## Questions? Call [phone number], weekdays [hours]. You can also bring a family member or friend to City Hall to help you. --- Fill in the bracketed details before sending. If the city offers interpreters or translated versions of this notice, add a line about that at the bottom — it's worth the space for this audience.

# How to Renew Your Business License Renew your business license by the **15th**. You can renew online or in person at City Hall. ## Before you start, gather these 3 things 1. **Proof of insurance** — a document from your insurance company 2. **A completed W-9 form** — this is a tax form 3. **Your payment** ## Option 1: Renew online 1. Go to [city website address]. 2. Upload your proof of insurance. 3. Upload your completed W-9. 4. Pay with a credit or debit card. ## Option 2: Renew in person 1. Bring your proof of insurance and your completed W-9 to City Hall. 2. Pay at the desk. **City Hall address:** [address] **Hours:** [hours] ## Deadline Your renewal and payment are due **by the 15th**. Renew early if you can. ## Questions? We can help. Call [phone number], or come to City Hall and ask at the front desk. - Need help in a language other than English? Call and tell us. We will find someone to help. - You may bring a family member or friend to help you. --- *Note: Items in brackets are placeholders — add your city's website, address, hours, and phone number before publishing.*

# How to Renew Your Business License Your business license must be renewed by **the 15th**. You can renew online or in person. Here is what you need. ## What you need 1. **Proof of insurance** — a document from your insurance company showing your business insurance is current 2. **A completed W-9 form** — this is a short tax form. You can get one at City Hall or at [link] 3. **Payment** for the renewal fee ## Option 1: Renew online 1. Go to [website address] 2. Upload your proof of insurance and your completed W-9 3. Pay by credit or debit card ## Option 2: Renew in person 1. Bring your proof of insurance, your completed W-9, and payment to City Hall 2. Go to the [office name] office, [room number] 3. Office hours: [hours] Staff at City Hall can help you fill out the W-9 if you bring your information with you. ## Questions or help Call [phone number], Monday–Friday, [hours]. Ask for [department]. If you prefer, bring a family member or friend to help you. **Renew by the 15th.** If you miss the date, [late fee / consequence]. Need help? Call [phone number]. --- A few production notes, since you mentioned your audience: - Print in at least 14-point font with high contrast for elderly readers. - Have the handout translated into the languages your residents commonly read, and note on the English version which languages are available ("This document is available in [languages]"). - If you offer phone or in-person help completing the W-9, say so in the first line — "Need help? Call [number]. We will walk you through it" — so readers who feel stuck have an immediate way out.

# How to Renew Your Business License Your business license must be renewed by **the 15th**. You can renew online or in person. Here is what you need. ## What you need 1. **Proof of insurance** — a document from your insurance company showing your business insurance is current 2. **A completed W-9 form** — this is a short tax form. You can get one at City Hall or at [link] 3. **Payment** for the renewal fee ## Option 1: Renew online 1. Go to [website address] 2. Upload your proof of insurance and your completed W-9 3. Pay by credit or debit card ## Option 2: Renew in person 1. Bring your proof of insurance, your completed W-9, and payment to City Hall 2. Go to the [office name] office, [room number] 3. Office hours: [hours] Staff at City Hall can help you fill out the W-9 if you bring your information with you. ## Questions or help Call [phone number], Monday–Friday, [hours]. Ask for [department]. If you prefer, bring a family member or friend to help you. **Renew by the 15th.** If you miss the date, [late fee / consequence]. Need help? Call [phone number]. --- A few production notes, since you mentioned your audience: - Print in at least 14-point font with high contrast for elderly readers. - Have the handout translated into the languages your residents commonly read, and note on the English version which languages are available ("This document is available in [languages]"). - If you offer phone or in-person help completing the W-9, say so in the first line — "Need help? Call [number]. We will walk you through it" — so readers who feel stuck have an immediate way out.

# Renew Your Business License **Payment is due by the 15th.** ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your taxpayer information - **Payment** for your license renewal ## 2. Choose how to renew ### Online Go to **[city website address]**. Follow the business license renewal instructions to submit your documents and pay. ### In person Bring your documents and payment to **City Hall**. **Address:** [City Hall address] **Hours:** [Office hours] ## 3. Pay by the 15th Make sure the city receives your payment by the deadline. ## Need help? Call **[phone number]** or ask City Hall staff for help. If you need help in another language, ask staff what assistance is available.

# Renew Your Business License **Renew and pay by the 15th.** ## 1. Get these items ready - **Proof of insurance** - **A completed W-9 form** — this is a tax form. - **Payment** for your license renewal ## 2. Choose how to renew ### Online - Go to the city’s website. - Find **Business License Renewal**. - Follow the steps to send your documents and pay. ### In person - Go to **City Hall**. - Bring your proof of insurance and completed W-9 form. - Submit your documents and pay. ## Need help? Contact City Hall or ask a staff member for help. If you need help in another language, ask what language assistance is available. **Remember: Your documents and payment are due by the 15th.**

# Renew Your City Business License Renew your business license **by the 15th**. You can renew online or in person at City Hall. ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your name and taxpayer identification number Get a W-9 form at [form link] or ask for one at City Hall. ## 2. Choose how to renew **Online** - Go to [city renewal website]. - Follow the instructions to upload your documents and make your payment. **In person** - Bring your documents and payment to City Hall. - **Address:** [City Hall address] - **Office hours:** [days and hours] ## 3. Submit your documents and payment by the 15th Keep a copy of your documents and payment receipt. ## Need help? Call **[city licensing office phone number]** or visit City Hall. If you need help in another language, ask what language support is available.

## Renew your city business license by the 15th Submit your documents and payment **by the 15th**. You can renew online or in person at City Hall. ### 1. Get your documents ready You will need: - Proof of insurance. - A completed W-9 tax form. ### 2. Choose how to renew - **Online:** Go to [city renewal website]. Follow the steps to submit your documents and pay. - **In person:** Bring your documents and payment to City Hall at [address]. Office hours are [days and hours]. ### 3. Submit everything by the 15th Make sure you submit both documents and your payment by the deadline. **Need help?** Call [city office phone number] with questions about renewal, the payment amount, or completing the W-9. You can also ask about help in your preferred language.

## Renew your city business license by the 15th Submit your documents and payment **by the 15th**. You can renew online or in person at City Hall. 1. **Gather your documents.** - Proof of insurance - A completed W-9 tax form 2. **Choose how to renew.** - **Online:** Go to [city renewal website]. Follow the instructions to submit your documents and payment. - **In person:** Bring your documents and payment to City Hall at [address]. Hours: [days and hours]. 3. **Submit your documents and payment by the 15th.** - Renewal fee: [amount] - Accepted payment methods: [payment methods] **Need help?** Call [city licensing phone number] for help with renewal or to ask about language assistance.

## Renew your city business license by the 15th Submit your documents and payment **by the 15th**. You can renew online or in person at City Hall. ### 1. Gather your documents You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your name and taxpayer identification number ### 2. Choose how to renew - **Online:** Go to [city renewal website]. Follow the steps to submit your documents and pay. - **In person:** Bring your documents to City Hall at [address], during [office hours]. ### 3. Submit your payment The renewal fee is [amount]. Accepted payment methods are [payment methods]. Make sure the city receives **both documents and your payment by the 15th**. ### Need help? For help with the forms, language assistance, or payment questions, call [city licensing phone number] or visit City Hall at [address] during [office hours].

# Renew Your City Business License Please renew your business license by the **15th of the renewal month**. ## Get these 3 things ready ☐ **Proof of insurance** Bring or submit a current document that shows your business insurance. ☐ **Completed W-9 form** Fill out and sign the W-9 form. ☐ **Payment** Pay the renewal fee by the 15th. ## Choose how to renew ### Online 1. Go to the City’s official website. 2. Find the business license renewal page. 3. Submit your proof of insurance and completed W-9. 4. Pay the renewal fee. 5. Finish all steps by the 15th. ### In person 1. Bring your proof of insurance and completed W-9 to **City Hall**. 2. Pay the renewal fee there. 3. Finish your renewal by the 15th. **Need help?** Call or visit City Hall. Staff can explain the steps. City Hall phone: **[phone number]** City Hall address: **[address]**

# Renew Your Business License Please renew your business license **on or before the 15th**. ## What you need Bring or submit all three items: - **Proof of insurance** - **A completed and signed W-9 form** - **Payment** *A W-9 is a tax form. If you need help filling it out, please contact City Hall.* ## Choose one way to renew ### Renew online 1. Go to **[city website or renewal link]**. 2. Complete the renewal form. 3. Submit your proof of insurance and W-9. 4. Pay online. 5. Save your confirmation. ### Renew in person 1. Bring your proof of insurance, completed W-9, and payment to **City Hall**. 2. Visit **[address]** during **[office hours]**. 3. Ask a staff member for help if you need it. **Need help?** Call City Hall at **[phone number]**. Please use the city’s official website or visit City Hall to submit your W-9.

## Renew your business license Complete your renewal and pay by the 15th. You will need: - Proof of insurance - A completed W-9 form Pay online or in person at City Hall.

## Renew your business license Renew your license by the **15th**. ### Have these ready - Proof of insurance - A completed W-9 form - Payment ### Submit your renewal Follow the city’s renewal process and provide the required documents. You can pay: - **Online**, or - **In person at City Hall** If you need help understanding the forms or renewal process, contact the city’s business licensing office.

## Renew your business license Complete your renewal by the 15th. 1. Gather proof of insurance. 2. Complete a W-9 form. 3. Pay the renewal fee online or in person at City Hall. Have your proof of insurance and completed W-9 ready when you renew.

## Renew your city business license Submit your renewal and payment by the **15th**. ### Gather these items - Proof of insurance - A completed W-9 form - Payment ### Choose how to renew **Online:** Submit your renewal, documents, and payment through the city’s online business-license renewal system. **In person:** Bring your renewal documents and payment to **City Hall**. If you need help understanding the forms or would like language assistance, contact the city office that handles business licenses and ask what help is available.

# Renew Your Business License **Deadline: [Month] 15, [Year]** Send your documents and pay your renewal fee by this date. ## 1. Get these items ready ☐ **Proof of insurance** — a document showing that your business has insurance. ☐ **A completed W-9 form** — a tax form with your business information. ☐ **Payment for your renewal fee** — [fee amount or where to find it]. ## 2. Choose how to renew ### Online 1. Go to **[city renewal website]**. 2. Follow the business license renewal steps. 3. Submit your proof of insurance and completed W-9. 4. Pay your renewal fee. ### In person 1. Bring your proof of insurance and completed W-9 to **City Hall**. 2. Submit your documents and pay your renewal fee. **City Hall:** [street address] **Office hours:** [days and hours] **Accepted payment methods:** [payment methods] ## Need help? Call **[phone number]** if you need help renewing, finding a W-9 form, or understanding these instructions. If you need help in another language, please tell us which language you use.

# Renew Your City Business License **Renew and pay by the 15th.** ## 1. Get these items ready ☐ **Proof of insurance** — a document showing that your business has insurance. ☐ **A completed W-9 form** — the tax form with your business’s taxpayer information. ☐ **Payment** — the license renewal fee. ## 2. Choose how to renew ### Online - Go to **[city renewal website]**. - Follow the steps to renew your license. - Upload your proof of insurance and completed W-9. - Pay the renewal fee. ### In person - Go to **City Hall: [address]**. - Bring your proof of insurance and completed W-9. - Pay the renewal fee. **City Hall hours:** [days and hours] **Renewal fee:** [amount] **Payment methods accepted at City Hall:** [payment methods] ## Need help? Call **[phone number]** for help with your renewal or to ask about assistance in another language. **Remember: Renew and pay by the 15th.**

# Renew Your Business License by the 15th You can renew your city business license **online or in person at City Hall**. Make sure to submit your documents and payment by the 15th. ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your name or business name and taxpayer identification number - **Payment** for your license renewal ## 2. Choose how to renew **Online** 1. Go to [city renewal website]. 2. Follow the instructions to submit your proof of insurance and completed W-9. 3. Pay your renewal fee. **In person** 1. Bring your proof of insurance and completed W-9 to City Hall. 2. Submit your documents and pay your renewal fee. **City Hall:** [address] **Hours:** [days and hours] ## 3. Keep your receipt Save your payment receipt and a copy of your renewal documents. ## Need help? For questions or help with the renewal steps, call **[phone number]**. If you need help in another language, ask what language support is available.

# Renew Your City Business License by the 15th To renew your business license, submit these items and pay by the **15th**: - Proof of insurance - A completed W-9 form (a tax information form) - Your license renewal payment ## 1. Get your documents ready Gather your proof of insurance and fill out your W-9 form. ## 2. Choose how to renew **Online:** Visit [city renewal website]. Follow the steps to submit your documents and pay. **In person:** Bring your documents and payment to City Hall. **Address:** [City Hall address] **Hours:** [Days and hours] ## 3. Finish by the 15th Make sure you submit both documents and your payment by the deadline. Keep your payment receipt. ## Need help? Call [city phone number] for help with the renewal steps or to ask about language assistance.

## Renew your city business license by the 15th You can renew online or in person at City Hall. ### 1. Gather what you need - Proof of insurance - A completed W-9 form - Payment for your renewal fee ### 2. Choose how to renew - **Online:** Go to [city renewal website]. Follow the steps to submit your documents and pay. - **In person:** Bring your documents and payment to City Hall at [address]. Office hours are [days and hours]. ### 3. Finish by the 15th Submit both documents and your payment by the 15th. **Need help or information in another language?** Call [city phone number] to ask about help with renewal or language support.

# Renew Your City Business License Renew your business license **by the 15th**. You can renew online or in person at City Hall. ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your name and taxpayer identification number - **Payment for the renewal fee** ## 2. Choose how to renew **Online** - Go to [city renewal website]. - Follow the instructions to submit your documents and pay the fee. - Save your confirmation. **In person** - Bring your documents and payment to City Hall. - **Address:** [City Hall address] - **Hours:** [days and hours] - Ask for a receipt. ## 3. Finish by the 15th Submit both documents and your payment by the deadline. ## Need help? Call [city office phone number] or visit [office] at City Hall. If you need help in another language, ask what language support is available.

## Renew your business license Have these items ready: - Proof of insurance - A completed W-9 form - Your payment **Pay by the 15th.** ### Renew online Go to the city’s business license renewal website. Follow the instructions to send your documents and pay. ### Renew in person Go to City Hall. Bring your proof of insurance, completed W-9 and payment. If you need help reading or filling out the forms, ask someone you trust to help you.

# Renew Your Business License **Renew and pay by the 15th.** ## What you need - Proof of insurance - A completed W-9 tax form - Your payment ## How to renew Choose **one** way: - **Online:** Submit your proof of insurance and completed W-9. Pay online. - **In person:** Bring your proof of insurance, completed W-9, and payment to City Hall. ## Need help? Contact City Hall or ask someone you trust for help.

## Renew your city business license Renew your business license **by the 15th**. You can renew online or in person at City Hall. 1. Gather your proof of insurance. 2. Complete a W-9 form. 3. Submit both documents and your payment by the 15th.

## Renew your business license Renew your license **by the 15th**. You can renew online or in person at City Hall. 1. Gather your proof of insurance and completed W-9 form. 2. Submit both documents and pay the renewal fee: - **Online:** [Insert renewal website] - **In person:** City Hall, [insert address] For help, call [insert phone number].

## Renew your business license To renew your business license, you need: - Proof of insurance - A completed W-9 form - Payment by the 15th You can pay online or in person at City Hall. If you need help with the renewal or need language assistance, contact the city licensing office at [phone number].

## Renew your business license Renew your business license and pay the fee by the **15th**. You can renew online or in person at City Hall. 1. Gather your proof of insurance. 2. Complete a W-9 form. 3. Submit both documents online or at City Hall. 4. Pay the renewal fee online or at City Hall by the 15th. If you need help with the forms or have questions about renewing, contact City Hall.

**Renew your business license** Do this every year. It is simple. You can do it online or at City Hall. **Do it by the 15th.** If the 15th is a weekend or holiday, come the business day before. --- **Bring these 3 things** 1. **Proof of insurance** A paper or email from your insurance company that shows your business is insured. 2. **A filled-out W-9 form** This is a tax form. Fill in every line. Sign it. Date it. 3. **Payment** Pay the license fee. Ask the city how much you owe if you are not sure. --- **Way 1: Online** 1. Go to the city’s website. 2. Find **Business License Renewal**. 3. Upload your proof of insurance. 4. Upload your completed W-9. 5. Pay online. 6. Save or print your receipt. --- **Way 2: In person at City Hall** 1. Bring your proof of insurance, your completed W-9, and a way to pay. 2. Go to the business license desk. 3. Give the papers to the clerk. 4. Pay the fee. 5. Keep your receipt. If walking or stairs are hard, ask staff for help when you arrive. --- **Before you go, check this list** - [ ] Proof of insurance - [ ] W-9 filled out, signed, and dated - [ ] Payment - [ ] Done by the 15th --- **Need help?** - Ask a family member or friend to come with you. - Call City Hall and ask for the business license office. - Ask for help in your language if you need it. Keep your receipt. It shows you renewed your license.

**Renew your business license** Do this **before the 15th**. You can do it **online** or **in person at City Hall**. ### What to bring or send You need all three of these: 1. **Proof of insurance** (a copy of your insurance paper) 2. **A filled-out W-9** (the tax form with your name and tax number) 3. **Payment** If one of these is missing, the city cannot finish your renewal. ### How to renew **Online** 1. Go to the city’s business license website. 2. Sign in or start your renewal. 3. Upload your proof of insurance and your completed W-9. 4. Pay before the 15th. 5. Save or print your receipt. **In person at City Hall** 1. Bring your proof of insurance, completed W-9, and a way to pay. 2. Go to the business license desk. 3. Ask staff to help you if you need it. 4. Pay before the 15th. 5. Keep your receipt. ### Need help? - Ask a family member or friend to come with you. - City Hall staff can help you fill out the forms. - If you do not read English well, ask for help in your language. **Deadline: the 15th. Late papers or late payment can delay your license.**

**Renew your business license by the 15th.** You can renew online or in person at City Hall. You need three things: 1. Proof of insurance (a paper from your insurance company that shows your business is insured) 2. A completed W-9 3. Your payment A W-9 is a short tax form. It asks for your legal name, address, and taxpayer ID number. Fill in every line. **Renew online** 1. Go to the city’s business license page. 2. Upload your proof of insurance and your completed W-9. 3. Pay by the 15th. 4. Save or print your confirmation. **Renew in person** 1. Go to City Hall by the 15th. 2. Bring your proof of insurance, your completed W-9, and your payment. 3. Ask a staff member if you want help with the form. 4. Get a receipt before you leave. **Need help?** You can bring a family member or friend. You can also ask a staff member at City Hall to walk you through the steps. **Remember:** proof of insurance, a completed W-9, and payment. The deadline is the 15th. Online or at City Hall.

**How to renew your business license** Renew your business license by the 15th. You can do it online or in person at City Hall. **What to bring or have ready** 1. Proof of insurance 2. A completed W-9 (a tax form with your name and tax information) 3. Your payment **Renew online** 1. Go to the city’s website and open the business license renewal page. 2. Fill out the form. 3. Upload your proof of insurance and your completed W-9. 4. Pay by the 15th. 5. Save or print your confirmation. **Renew in person** 1. Go to City Hall. 2. Bring your proof of insurance, your completed W-9, and your payment. 3. Ask for business license renewal. 4. Pay by the 15th. 5. Keep your receipt. If you need help, ask a staff member at City Hall. You can also bring someone with you.

**How to renew your business license** Renew your business license by the 15th. You can do it online or in person at City Hall. **What to have ready** 1. Proof of insurance (a paper or file that shows your business is insured). 2. A completed W-9. This is a tax form with your name, address, and taxpayer ID number. Fill in every line before you send it. 3. Your payment. **Renew online** 1. Go to the city’s business license page. 2. Sign in or start a renewal. 3. Upload your proof of insurance and your completed W-9. 4. Pay the fee. 5. Save or print the confirmation. That page shows your renewal went through. **Renew in person** 1. Bring your proof of insurance, your completed W-9, and a way to pay. 2. Go to City Hall. 3. Ask for business licenses. 4. Hand in your papers and pay the fee. 5. Keep the receipt they give you. **Deadline** The city must have your papers and your payment by the 15th. Online and in person both count, as long as they arrive by that date. **Need help?** Call City Hall at [phone number] or visit the business license desk. Staff can walk you through the form. If you want these steps in another language, ask the desk or call the number above.

**How to renew your business license** Renew your business license by the 15th. You can do it online or in person at City Hall. **What to have ready** 1. Proof of insurance 2. A completed W-9 (the tax form with your name and taxpayer ID number) 3. Your payment **Renew online** 1. Go to the city’s business license page. 2. Fill out the renewal form. 3. Upload your proof of insurance and your completed W-9. 4. Pay by the 15th. 5. Save or print your confirmation. **Renew in person** 1. Bring your proof of insurance, your completed W-9, and your payment to City Hall. 2. Go to the business license desk. 3. Hand in your papers and pay by the 15th. 4. Ask for a receipt before you leave. You can bring someone with you. Staff at City Hall can help you with the forms. If you are not sure your papers are complete, call City Hall before the 15th and ask what to bring.

# Renew Your Business License **Deadline: The 15th of the month** You need **3 things** to renew your license: 1. **Proof of insurance** — a paper from your insurance company that shows your insurance is active 2. **A completed W-9 form** — a tax form with your name, business name, address, and tax ID number 3. **Payment** --- ## Step 1: Get Your Papers Ready - Find your proof of insurance. If you cannot find it, call your insurance company and ask for a copy. - Fill out the W-9 form. You can get this form: - At City Hall, Room [number] - Online at [website] - If you need help filling out the form, we can help you. See "Need Help?" below. ## Step 2: Pay You can pay **two ways**. Choose one. ### Option A: Pay Online 1. Go to [website] 2. Click **"Renew Business License"** 3. Upload a photo or scan of your insurance proof and your W-9 4. Pay with a credit card or bank account ### Option B: Pay in Person at City Hall 1. Bring your insurance proof and your W-9 form 2. Go to: **[City Hall address], Room [number]** 3. Hours: [days and hours] 4. You can pay with cash, check, or credit card ## Step 3: Finish Before the 15th - We must receive your papers **and** your payment by the 15th. - If you are late, you may have to pay a late fee. --- ## Need Help? - **Call us:** [phone number] - **Visit us:** [City Hall address], Room [number] - **Free language help is available.** Tell us what language you speak, and we will find someone to help you. - A family member or friend may come with you to help. --- **A few suggestions for making this work well for your residents:** - **Translate it** into the most common languages in your community and print versions side by side. - **Use large print** (14-point font or bigger) for printed copies. - **Read it aloud** — this draft is written at roughly a 5th-grade reading level, but you can test it by reading it to someone unfamiliar with the process. - Consider adding a **simple checklist box** residents can check off (☐ Insurance ☐ W-9 ☐ Payment) — visual checklists help a lot. Want me to adjust the tone, simplify it further, or create a version in another language?

# Business License Renewal **Deadline: The 15th of [month]. Don't wait — renew early!** ## You need 3 things 1. **Proof of insurance** — a paper from your insurance company that shows your business is insured. 2. **A completed W-9 form** — a tax form with your name, address, and tax ID number. Get one at City Hall or at [website]. 3. **Payment** — [$ amount]. ## How to renew **Option 1: Online** 1. Go to [website]. 2. Upload your proof of insurance and W-9. 3. Pay with a credit card or bank account. 4. Print or save your receipt. **Option 2: In person at City Hall** 1. Bring your proof of insurance and W-9. 2. Bring your payment. We take cash, check, or card. 3. Go to [room/office], [address]. Open [days and hours]. ## Questions? We can help. - **Call us:** [phone number]. Help is available in [languages]. - **Come in:** Staff at City Hall can help you fill out the forms for free. - **Need a different format?** Ask for this notice in large print or in your language. **Remember: Everything is due by the 15th.** Late renewals may cost extra. --- **A few notes for your team:** - I used placeholders ([month], [website], [phone number], etc.) — fill in your city's details before publishing. - Given your audience, consider: translating the final version into the top languages spoken locally, printing a large-print edition, and posting it at senior centers, libraries, and places of worship. - If you tell me the specific languages, fee amount, and late penalty, I can revise the text to include them.

# Renew Your Business License **Your renewal is due by the 15th.** You can renew online or in person at City Hall. This page explains what you need and what to do. ## What you need Have these three things ready before you start: 1. **Proof of insurance.** A current insurance certificate, or a letter from your insurance company. 2. **A completed W-9 form.** This is a short tax form. You can get a blank copy at City Hall or at [website]. 3. **Payment.** The renewal fee is [amount]. We accept [cash, check, or card]. ## Renew online 1. Go to [website]. 2. Click **Business License Renewal**. 3. Enter your license number. You can find it on your current license. 4. Upload your proof of insurance and your completed W-9. 5. Pay the fee. 6. Save or print your confirmation page. This is your receipt. ## Renew in person 1. Bring your proof of insurance, your completed W-9, and your payment to City Hall, [address]. 2. Go to the [office or counter name]. We are open [days and hours]. 3. A staff member will check your documents and take your payment. 4. You will get a receipt. Please keep it. ## Remember the deadline We must receive your renewal and payment **by the 15th**. ## Need help? - **Call us** at [phone number]. Tell us what language you speak, and we will get an interpreter. - **Come in.** Staff at City Hall can help you fill out the forms. - **Bring someone with you.** A family member or friend is welcome to help. - **Ask for this notice in large print or in your language.** Call [phone number] or visit City Hall. --- *Note: Fill in the bracketed details — website, fee amount, address, hours, and phone number — before publishing.*

# Renew Your Business License It is time to renew your business license. This page tells you what you need and how to renew. **Your payment is due by [Month] 15.** ## What you need 1. **Proof of insurance.** A paper from your insurance company that shows your business insurance is up to date. 2. **A completed W-9 form.** This is a tax form. If you need help filling it out, bring it to City Hall and we will help you. 3. **Payment.** The fee is $[amount]. ## Two ways to renew ### Option 1: Renew online 1. Go to [website]. 2. Upload your proof of insurance and your W-9 form. 3. Pay with a card or bank account. ### Option 2: Renew in person at City Hall 1. Bring your proof of insurance, your W-9 form, and your payment to [address]. 2. We are open [days and hours]. 3. You can pay by [cash, check, or card]. ## Need help? - **Call us:** [phone number]. We can answer questions and help you over the phone. - **Language help:** Free help is available in your language. Call [phone number] and tell us the language you speak. We will get an interpreter. - **In-person help:** Come to City Hall. Staff will help you fill out the forms. - **Large print:** Ask us for a large-print copy of this page. --- *Note: Fill in the bracketed details (deadline month, fee, website, address, hours, phone number, and payment types) before publishing.*

**Renew Your Business License** Your business license must be renewed by the **15th**. This page tells you what you need and how to renew. **What you need** Have these three things ready: 1. **Proof of insurance.** A paper from your insurance company that shows your business is insured. 2. **A completed W-9 form.** This is a short tax form. It asks for your name, address, and tax ID number. We can help you fill it out — call us or come to City Hall. 3. **Payment.** The fee is $[amount]. **Two ways to renew** *Option 1: Renew online* 1. Go to [website]. 2. Click "Renew a Business License." 3. Upload your proof of insurance and your W-9 form. 4. Pay with a credit or debit card. 5. Save or print your receipt. *Option 2: Renew in person* 1. Bring your proof of insurance, your W-9 form, and your payment to City Hall, [address]. 2. Our office hours are [days and hours]. 3. We accept [cash, check, or card]. 4. Ask for a receipt before you leave. **Remember the deadline** Please renew by the **15th**. If you have questions, call us before the deadline at [phone number]. **Need help?** - Call us at [phone number]. - Visit us at City Hall, [address]. We can help you fill out the forms. - Free help is available in other languages. Call [phone number] and tell us your language. - Ask us for a large-print copy of this page.

Here's a draft you can adapt. It's written at a plain reading level, with the key facts up front, and it builds in the language and access help without singling anyone out. --- # Renew Your Business License Your business license needs to be renewed by the 15th. Here is what you need and how to do it. ## What you need Have these three things ready before you renew: 1. **Proof of insurance.** A current document from your insurance company showing your business is insured. 2. **A completed W-9 form.** This is a short tax form with your business name and tax ID number. You can get a blank copy at City Hall or at [website]. 3. **Payment.** Your renewal notice shows the amount you owe. ## Two ways to renew **Option 1: Renew online** 1. Go to [website]. 2. Follow the steps to upload your insurance document and your W-9. 3. Pay by card or bank transfer. 4. Save or print your confirmation. **Option 2: Renew in person at City Hall** 1. Bring your insurance document, your completed W-9, and your payment. 2. Go to the Business License counter at City Hall, [address]. 3. We are open [days and hours]. 4. If you need help with the W-9, bring your tax ID number and staff will fill it out with you. ## Deadline Renew by the 15th so your license stays current. [If there is a late fee or a grace period, state it here in plain terms.] ## Need help? - Call us at [phone number], [days and hours]. - Free interpreter services are available. Tell us your language and we will connect you. - Large-print copies of this notice are available at City Hall. - You are welcome to bring a family member or friend with you. Questions? Call [phone number]. --- Fill in the bracketed details (website, address, hours, phone) before posting. If you'd like, I can also produce a shorter version for a postcard or a translated-ready layout with extra white space.

Here’s a plain-language version you can adapt: --- # Renew Your Business License **Renew by the 15th.** The city must receive your documents and payment by this date. ## What you need 1. **Proof of insurance** A document from your insurance company that shows your business is insured. 2. **A completed W-9 form** This is a tax form. Fill it out and sign it. 3. **Payment** Pay your business license renewal fee. ## Choose one way to renew ### Online 1. Go to **[website]**. 2. Select **“Renew a Business License.”** 3. Follow the steps to send your proof of insurance and W-9 form. 4. Pay the renewal fee. 5. Keep your receipt. ### In person at City Hall 1. Go to **City Hall, [address]**. 2. Bring: - Your proof of insurance - Your completed W-9 form - Your payment 3. Give these items to the staff at **[office or counter]**. 4. Keep your receipt. **City Hall hours:** [hours] ## Need help? Call **[phone number]** or visit City Hall. For help in another language, call **[phone number]**. --- **Accessibility suggestions:** Print the notice on one page using at least 16-point font and high-contrast text. Translate it into the languages residents use most, and provide a phone number for interpreter assistance. Avoid putting essential instructions only in a link or QR code.

# Renew Your City Business License **Your payment is due by the 15th.** ## Step 1: Get these 3 things ready - **Proof of insurance:** A document from your insurance company. - **A completed W-9 form:** Fill out the form before you renew. - **Payment:** Pay online or at City Hall. ## Step 2: Choose one way to renew ### Renew online 1. Go to **[city website]**. 2. Choose **Business License Renewal**. 3. Follow the steps to submit your proof of insurance and completed W-9 form. 4. Make your payment by the 15th. 5. Save or print your receipt. ### Renew in person at City Hall 1. Go to City Hall at **[address]** during **[office hours]**. 2. Bring your proof of insurance, completed W-9 form, and payment. 3. Tell the staff: **“I want to renew my business license.”** 4. Make your payment by the 15th and ask for a receipt. ## Need help? Call **[phone number]** or visit City Hall. You may bring someone you trust to help you. Ask if help is available in your language.

# How to renew your city business license **Renew by the 15th.** You can renew online or in person at City Hall. ## What you need - Proof of insurance - A completed W-9 tax form - Payment for your license ## Renew online 1. Go to the city’s website. 2. Find **Business License Renewal**. 3. Follow the steps to provide your proof of insurance and completed W-9. 4. Pay online. 5. Save or print your confirmation. ## Renew in person 1. Bring your proof of insurance, completed W-9, and payment to City Hall. 2. Ask for the business license renewal desk. 3. Provide your documents and make your payment. 4. Keep your receipt. **Need help? Visit City Hall and ask about business license renewal.**

# Renew your city business license **Submit your documents and payment by the 15th.** You can renew online or in person at City Hall. ## 1. Get these items ready - Proof of insurance - A completed W-9 tax form - Your license renewal payment ## 2. Choose one way to renew ### Online 1. Go to the city’s website. 2. Find **“Business License Renewal.”** 3. Follow the steps to provide your proof of insurance and completed W-9. 4. Pay the renewal fee online. ### In person at City Hall 1. Bring your proof of insurance and completed W-9. 2. Ask for the business license renewal desk. 3. Pay the renewal fee at City Hall. **Need help?** Go to City Hall and ask for help with your business license renewal. Make sure the city receives your documents and payment by the 15th.

# Renew Your City Business License **Renew by the 15th.** You can renew online or in person at City Hall. You only need to use one option. ## What You Need - Proof of insurance - A completed W-9 tax form - Payment for the renewal fee ## Renew Online 1. Go to **[website address]**. 2. Select **“Renew a Business License.”** 3. Follow the instructions to provide your proof of insurance and completed W-9. 4. Pay the renewal fee by the 15th. 5. Save or print your receipt. ## Renew in Person 1. Bring your proof of insurance, completed W-9, and payment to **City Hall, [address]**. 2. Go to **[office or counter name]** during **[office hours]**. 3. Give your documents to staff and pay the renewal fee by the 15th. 4. Ask for a receipt and keep it for your records. **Need help?** Call **[phone number]**. **For help in another language:** Call **[phone number]** or ask for language assistance at City Hall.

# Renew Your City Business License You can renew **online** or **in person at City Hall**. **Payment is due by the 15th.** ## 1. Get these items ready - **Proof of insurance:** A document from your insurance company that shows your business is insured. - **A completed W-9 form:** This is a tax form. Make sure all required parts are filled out. - **Payment:** [Add the fee amount or explain where to find it.] ## 2. Choose how to renew ### Online 1. Go to **[website]**. 2. Follow the instructions for business license renewal. 3. Submit your proof of insurance and completed W-9 form. 4. Pay the renewal fee by the 15th. 5. Save or print your receipt. ### In person at City Hall 1. Bring your proof of insurance, completed W-9 form, and payment. 2. Go to **[office or counter name]** at **[City Hall address]**. 3. Pay the renewal fee by the 15th. 4. Ask for a receipt. **City Hall hours:** [Days and hours] ## Need help? Call **[phone number]** or visit City Hall. You can ask for help with the forms or the renewal steps. To ask about help in another language, call **[phone number]**.

Here is a plain-language version you can print or post online. It's written for elderly residents and people who read English as a second language. Just fill in the [brackets] with your city's information. --- ### HOW TO RENEW YOUR BUSINESS LICENSE **Please renew by the 15th. Do not wait until the last day.** You need **3 things**: ☐ **1. Proof of Insurance** ☐ **2. A Completed W-9 Form** ☐ **3. Payment** #### 1. Proof of Insurance This is a paper from your insurance company. It must show: * Your business name * Insurance that is not expired Ask your insurance company: "Please send me proof of insurance for the City." #### 2. A Completed W-9 Form This is a tax form. You must fill it out and sign it. Need a blank form? * Get one at City Hall, OR * Get one online at: [www.yourcity.gov/forms] Write your business name, address, and tax number. Sign and write the date at the bottom. #### 3. Payment The amount to pay is on your renewal letter. You can pay **online** OR **in person**. Choose one: **OPTION A: Pay Online** 1. Go to: **[www.yourcity.gov/pay]** 2. Click "Business License Renewal" 3. Type your license number. It is on your letter. 4. Upload your insurance paper and your W-9. 5. Pay with a credit card or debit card. 6. Save or print your receipt. **OPTION B: Pay In Person at City Hall** 1. Bring your 3 things to City Hall: insurance paper, W-9, and payment. 2. Go to: **[City Hall Address, Room #]** 3. We are open: **[Monday - Friday, 9:00 AM to 4:00 PM]** 4. You can pay with cash, check, or card. 5. We will give you a receipt. Please keep it. ### After You Pay We will mail your new license to you in 7-10 days. ### Need Help? We Can Help For Free. Please call us before the 15th if you have a problem. **Call: [555-123-4567]** * We can help you fill out the W-9. * We can give you forms in large print. * We can get an interpreter for your language. This is free. You can also bring a family member or friend to help you. **Remember: Bring your insurance, your W-9, and your payment by the 15th.**

Here is a plain-language version you can print or post online. It is written in short, simple sentences for elderly residents and residents who are learning English: --- ### RENEW YOUR BUSINESS LICENSE **Please renew by the 15th. Do not be late.** You need 3 things: **☐ 1. Proof of Insurance** This is a paper from your insurance company. It shows your business is insured. Ask your insurance company: "Please give me a copy for the City." **☐ 2. A Completed W-9 Form** This is a tax form. Write your name, your business address, and your tax number on it. You can get a blank form at City Hall or online. **☐ 3. Payment** You must pay the fee by the 15th. --- #### YOU HAVE 2 WAYS TO RENEW: **💻 WAY 1: ONLINE** 1. Go to: **[Insert City Website Here]** 2. Click on "Business License Renewal" 3. Send us your Proof of Insurance and your W-9 4. Pay with a credit card or debit card 5. Save or print your receipt **🏢 WAY 2: IN PERSON AT CITY HALL** 1. Bring your Proof of Insurance, your W-9, and your payment 2. Go to: **City Hall, [Insert Address Here]** 3. We are open: **[Insert Days and Hours, e.g., Monday - Friday, 9 a.m. to 4 p.m.]** 4. You can pay with cash, check, or card 5. We will give you a receipt. Please keep it. --- #### NEED HELP? We can help you. It is free. Call us at: **[Insert Phone Number Here]** Come to City Hall and ask at the front desk. *¿Necesita ayuda en español? Llame al [Insert Phone Number].* *Need help in another language? Please call us. We will find an interpreter.* **Thank you!**

# How to Renew Your Business License Renew your business license by the 15th. You can renew online or in person at City Hall. **What you need:** - Proof of insurance - A completed W-9 form - Payment **Steps:** 1. Get your proof of insurance. 2. Fill out the W-9 form. Write clearly. 3. Pay by the 15th. **To renew online:** Go to the city website, upload your proof of insurance and W-9, and pay online. **To renew in person:** Bring your proof of insurance, your completed W-9, and your payment to City Hall. Please renew by the 15th to keep your license current.

# How to Renew Your Business License Please renew your business license by the 15th. You can renew online or in person at City Hall. **What you need** 1. Proof of insurance 2. A completed W-9 form 3. Payment **Steps to renew** 1. Get a copy of your proof of insurance. 2. Fill out the W-9 form. Write your name, address, and tax number. 3. Send your payment by the 15th. **How to pay** - **Online:** Pay on the city website. - **In person:** Bring your proof of insurance, your W-9 form, and your payment to City Hall. Please bring all three items if you come in person.

Renew your city business license by the 15th. You need 3 things to renew: 1. Proof of insurance 2. A completed W-9 form 3. Payment ### How to renew online 1. Go to the city website. 2. Upload your proof of insurance. 3. Upload your completed W-9 form. 4. Pay online. ### How to renew in person 1. Bring your proof of insurance. 2. Bring your completed W-9 form. 3. Bring your payment. 4. Go to City Hall. Please renew by the 15th. If you need help with the forms, come to City Hall. Staff can help you in person.

# Renew Your Business License Please renew your business license by the 15th. You need 3 things: 1. Proof of insurance 2. A completed W-9 form 3. Payment ## How to renew **Online** 1. Go to the city website. 2. Send your proof of insurance and your W-9 form. 3. Pay online. **In person** 1. Bring your proof of insurance and your W-9 form to City Hall. 2. Pay at City Hall. Please pay by the 15th, online or in person at City Hall. If you need help, please ask at City Hall.

**Business License Renewal – Easy Steps** **You must pay by the 15th.** If you do not pay by the 15th, your business license may stop. --- ### What you need Gather these two papers first: - ☐ **Proof of insurance** (a paper from your insurance company) - ☐ **Completed W-9 form** (a tax form) You can get a W-9 form at City Hall or print it from the city website. --- ### How to renew Choose **one** way: #### Option 1: Online 1. Go to **[City Website]** 2. Upload or send a copy of your insurance paper and W-9 3. Pay with a credit card or bank account 4. Finish before midnight on the 15th #### Option 2: In person at City Hall 1. Bring your insurance paper and W-9 2. Go to the **Business License Office** **[Address]** **[Room or Floor]** 3. Pay with cash, check, or card 4. Ask for a receipt **City Hall hours:** **[Days and times]** --- ### Need help? - Call **[Phone Number]** - Visit City Hall and ask a staff member for help - Bring a friend, family member, or translator if you would like - We can help in many languages --- **Remember:** Have your papers ready and pay **by the 15th**.

**How to Renew Your Business License** **Please finish by the 15th of the month.** --- ### What you need Gather these three things before you start: 1. **Proof of insurance** – a paper from your insurance company 2. **Completed W-9 form** – a tax form 3. **Payment** – check, credit card, or cash (cash only if you pay in person) --- ### Two ways to renew #### Option 1: Online 1. Go to the city website: **[insert website]** 2. Upload your proof of insurance and W-9. 3. Pay with a credit card. 4. Print or save your receipt. #### Option 2: In person at City Hall 1. Bring your proof of insurance, W-9, and payment. 2. Go to: **[insert City Hall address]** 3. Hours: **[insert hours]** 4. A staff member can help you fill out forms and take your payment. --- ### Important reminders - **Pay by the 15th.** If you mail your payment, it must arrive by the 15th. - Keep a copy of your papers and your receipt. - If you renew late, you may have to pay a fee. --- ### Need help? - **Do not read English well?** Bring a friend or family member to help, or call **[insert phone number]** to ask about translation help. - **Elderly or not comfortable with computers?** Go to City Hall. A staff member will help you in person. - **Questions?** Call **[insert phone number]** or visit City Hall during business hours. --- **Simple checklist** ☐ Proof of insurance ☐ Completed W-9 ☐ Payment ready ☐ Done by the 15th

Renew your business license by the 15th. You need three things: - Proof of insurance - A completed W-9 form - Payment You can renew online or in person at City Hall. If you go to City Hall, bring your documents with you. Need help? - City Hall staff can help you with the forms. - If you do not read English well, bring someone to help you, or ask a staff member.

Renew your business license by the 15th. Gather these three things: 1. Proof of insurance 2. A completed W-9 form 3. Payment Submit them in one of two ways: - Online at [city website] - In person at City Hall, [address] Need help? Call [phone number] or visit City Hall. If your documents and payment arrive after the 15th, we cannot renew your license.

**Renew your business license by the 15th** You can renew your business license with the city online or in person at City Hall. **What you need** - Proof of insurance - A completed W-9 form - Payment **Renew online** 1. Go to the city’s business license website. 2. Upload your proof of insurance and W-9. 3. Pay with a card or bank account. 4. Save your confirmation number. **Renew in person** 1. Bring your proof of insurance, W-9, and payment to City Hall. 2. Go to the Business License office. 3. Pay by check, card, or cash. 4. Take your receipt. **City Hall** [Address] [Phone number] [Hours] **Need help?** Call [phone number] or stop by City Hall. We can help you with the forms and find an interpreter if you need one.

**Renew your business license by the 15th** You can renew online or in person at City Hall. **What you need** - Proof of insurance - A completed W-9 form - Payment **Online** 1. Go to [city website]. 2. Upload your proof of insurance and W-9. 3. Pay with a credit card or bank account. 4. Save your confirmation. **In person at City Hall** 1. Bring your proof of insurance, W-9, and payment. 2. Go to the Business License Office. 3. Staff will help you finish. **Deadline** Your renewal is due by the 15th. If you mail your documents, send them early enough to arrive by that date. **Need help?** - Call [phone number]. - Visit City Hall at [address]. - We offer help in [languages] and can arrange an interpreter.