Water delinquent

# PAST DUE NOTICE: Water Service Account **[Utility/City Name]** [Address] | [Phone] | [Website] **Date:** [Date] **Account Number:** [Account #] **Service Address:** [Address] **Amount Past Due:** $[Amount] **Payment Due By:** [Date, 30 days from notice] --- Dear Resident, Our records show that your water account is past due. **If the past-due balance is not paid, or a payment plan is not arranged, by [Date], your water service will be disconnected.** If you have already sent your payment, thank you. Please disregard this notice. ### We Can Help: Payment Plans Are Available If you can't pay the full balance right now, **please contact us before [Date]** to set up a payment plan. A plan lets you pay your balance in smaller installments over time while keeping your water service on. Setting one up is quick, and our staff are glad to help find an arrangement that works for you. **To set up a payment plan:** - Call: [Phone Number] - Visit: [Office Address], [Days/Hours] - Email: [Email Address] ### How to Pay - **Online:** [Website] - **By Phone:** [Phone Number] - **By Mail:** [Mailing Address] (please allow [X] days for processing) - **In Person:** [Office Address], [Days/Hours] - **Drop Box:** [Location], available 24 hours Please include your account number with your payment. ### If Service Is Disconnected If service is shut off, the full past-due balance plus a reconnection fee of $[Amount] must be paid before service is restored. [Additional deposit requirements, if applicable.] Reconnection may take up to [X] business days. ### Questions or Special Circumstances If you believe this notice is an error, or if someone in your household has a medical condition that requires water service, please contact us right away at [Phone Number]. [Optional: Information about local assistance programs is available at [Resource/Phone].] We value you as a customer and want to help you keep your service. Please reach out. We're here to work with you. Sincerely, [Name] [Title] [Utility/City Name] --- *Este aviso está disponible en español. Llame al [Phone Number].* *[Add other languages as needed for your community.]* --- **Tips for using this template:** - Check your local and state regulations. Many areas require specific disconnection notice language, timelines, or medical/seasonal protections. - Consider sending a second, shorter reminder about 10 days before the disconnection date.

# PAST DUE NOTICE **[Utility/City Name] Water Department** [Address] | [Phone Number] | [Email] | [Website] **Date:** [Date] **Account Number:** [Account #] **Service Address:** [Address] **Amount Past Due:** $[Amount] **Due Date:** [Original Due Date] --- Dear Resident, Our records show that your water account is **past due**. If you have recently made a payment, thank you, and please disregard this notice. ### ⚠️ Important: Avoid Disconnection **If payment is not received within 30 days of the original due date, your water service will be disconnected.** To avoid interruption, please pay the past due amount by **[Disconnection Date]**. Reconnection after disconnection may require payment of the full balance plus a reconnection fee of $[Amount]. ### Payment Plans Are Available We understand that unexpected circumstances can make it hard to keep up with bills. **If you cannot pay the full amount, we can help.** Payment plans let you pay your balance over time while keeping your service active. To set up a payment plan, contact us **before your disconnection date**: - **Phone:** [Phone Number] - **In person:** [Office Address], [Office Hours] - **Email:** [Email Address] ### Ways to Pay - **Online:** [Website/Payment Portal] - **By phone:** [Phone Number] - **By mail:** [Mailing Address] (please allow time for delivery and include your account number) - **In person:** [Office Address], [Office Hours] - **Drop box:** [Location, if applicable] ### Questions? If you believe this notice was sent in error or have questions about your bill, please contact our customer service team at [Phone Number], [Days/Hours]. Thank you for your prompt attention to this matter. Sincerely, [Name] [Title] [Utility/City Name] Water Department --- *Additional assistance programs may be available for qualifying households. Ask our customer service team for details.*

**Notice: Your Water Account Is Past Due** Your water account has a past-due balance. **If it stays unpaid for 30 days, your water service will be disconnected.** We offer payment plans if paying the full amount at once doesn't work for you right now. **Account details** - Account number: [account number] - Amount past due: [amount] - Date past due: [date] - Disconnection date if unpaid: [date] **What you can do** 1. **Pay the full balance.** You can pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** Call us at [phone number] or visit [office address]. We'll work with you to set up payments over time. 3. **Ask a question.** If you think this notice is wrong, or you aren't sure what you owe, contact us at [phone number] or [email]. **Our office hours** [Days and hours] **Contact us** Phone: [phone number] Email: [email] In person: [office address] Please contact us before [disconnection date] so we can help you keep your water on.

# Your Water Account Is Past Due Your water account has a past-due balance. **If it is not paid or on a payment plan within 30 days, your water service will be disconnected.** You can set up a payment plan so your service stays on. **Account number:** [Account number] **Amount past due:** [$ amount] **Disconnection date:** [Date, 30 days from notice] ## What you can do 1. **Pay the full balance** by [date]. You can pay [online at website / by phone / in person at address]. 2. **Or set up a payment plan** by [date]. A payment plan lets you pay the balance over time in smaller amounts. Call us at [phone number] or visit [office address] to get started. If you set up a payment plan and keep up with it, your service will not be disconnected. ## Questions? Call [phone number], [days and hours]. Email [email address]. Visit [office address], [days and hours]. We're glad to walk you through your options. If you have already paid or set up a plan, thank you, and you can ignore this notice. **Need help? Call [phone number] before [disconnection date].**

# Your Water Account Is Past Due Our records show a past-due balance on your water account. You can set up a payment plan to keep your service on. **Account number:** [account number] **Amount past due:** [amount] **Past due since:** [date] ## What happens next Water service is disconnected when an account is 30 days past due. For your account, that date is **[disconnection date]**. If you set up a payment plan or pay the past-due amount before that date, your service will stay on. ## Your options 1. **Set up a payment plan.** You can pay what you owe in smaller amounts over time. Call us and we will work out a plan with you. 2. **Pay the full past-due amount.** You can pay online, by phone, by mail, or in person. 3. **Talk with us.** If neither option works for you right now, call us anyway. We can go over what is possible. ## How to reach us - **Phone:** [phone number] - **Online:** [website] - **In person:** [office address], [days and hours] - **Mail:** [mailing address] If you have already paid or set up a plan, thank you. You do not need to do anything else. **Questions? Call [phone number].** We are here [days and hours].

**Your water account is past due. Here is how to keep your service on.** Your water account has a past-due balance. If the account stays unpaid for 30 days, water service will be disconnected. We offer payment plans, and we can help you set one up today. **Your account** - Account number: [account number] - Past-due amount: [amount] - Date your account became past due: [date] - Date service will be disconnected if no action is taken: [date] **Your options** You can choose what works best for you: 1. **Pay the full balance.** Pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** Spread the balance over smaller payments. Call [phone number] or visit [office address], and we will work out a plan with you. 3. **Ask about other help.** If you are not sure what you can manage right now, call us. We can talk through your options and share information about [assistance programs, if available]. Once you pay in full or start a payment plan, your service will stay on. **If you already paid** Thank you. Payments can take [number] business days to show on your account. If you think this notice is a mistake, please call us so we can check. **Questions?** - Phone: [phone number], [days and hours] - In person: [office address], [days and hours] - Online: [website] - Email: [email address] Language help is available. Call [phone number] and ask for an interpreter. [Utility or organization name]

# NOTICE OF PAST DUE WATER ACCOUNT **Date:** [Date] **Account Number:** [Account #] **Service Address:** [Address] **Amount Past Due:** $[Amount] --- Dear [Resident Name / Current Resident], Our records show that your water account is past due. To avoid interruption of your water service, please take action as soon as possible. ## Important Deadline **If your balance is not paid in full or a payment arrangement is not made within 30 days of the date of this notice, your water service will be disconnected.** Disconnection date: **[Date]** ## Ways to Pay - **Online:** [Website] - **By phone:** [Phone Number] - **By mail:** [Mailing Address] - **In person:** [Office Address and Hours] ## Payment Plans Available If you cannot pay the full balance right now, **we offer payment plans** to help you stay current and keep your service on. To set one up, contact our Customer Service office before the disconnection date at [Phone Number] or [Email]. Please have your account number ready. ## If Your Service Is Disconnected Service will be restored after the past due balance is paid or a payment plan is established, along with any applicable reconnection fees of $[Amount]. [Add any additional restoration terms here.] ## Questions or Think This Is a Mistake? If you believe this notice was sent in error or you have already made a payment, please contact us right away so we can review your account. If you or someone in your household has a medical condition that could be affected by loss of water service, please let us know as soon as possible. **Customer Service:** [Phone Number] | [Email] **Hours:** [Days and Hours] We would much rather help you keep your service on than disconnect it. Please reach out so we can work with you. Sincerely, [Name] [Title] [Utility / Department Name] --- I can also write a shorter version for a door hanger, text message, or postcard, or adjust the tone to be firmer or friendlier. If your jurisdiction has legal notice requirements (many do for disconnections), check them against this draft before sending.

# NOTICE OF PAST DUE WATER ACCOUNT **Date:** [Date] **Account Number:** [Account Number] **Service Address:** [Address] **Account Holder:** [Name] --- Dear Resident, Our records show that your water account is past due. Please review the details below. **Amount Past Due:** $[Amount] **Original Due Date:** [Date] **Payment Deadline to Avoid Disconnection:** [Date, 30 days from the original due date] ### What You Need to Know If we do not receive full payment by the deadline above, your water service will be **disconnected**. Reconnection may require payment of the full past due balance and any applicable fees. ### Payment Plans Are Available If you cannot pay the full balance right now, we can help. We offer payment plans that let you pay your past due amount in installments while keeping your service active. To set one up, contact us **before the deadline**. ### Ways to Pay - **Online:** [Website] - **By phone:** [Phone Number] - **By mail:** [Mailing Address] - **In person:** [Office Address and Hours] ### Questions or Need Assistance? If you believe this notice is in error, or if you have questions about your balance or payment options, please contact our Customer Service team: **Phone:** [Phone Number] **Email:** [Email Address] **Hours:** [Days and Hours] If you have already paid, thank you. Please disregard this notice or contact us so we can verify your payment. Sincerely, [Name/Title] [Utility or Department Name] --- **Tip:** Before sending, check your local or state regulations. Many jurisdictions require specific disconnection notice language, a minimum notice period, or information about medical or hardship protections and assistance programs. I can add a section on those if that applies to you. I can also write a shorter version for a door hanger, text, or email, or a more formal version for a final notice.

**Notice: Your water account is past due** Your water account has a past due balance. If it is not paid or set up on a payment plan within 30 days, your water service will be disconnected. **Account number:** [number] **Amount past due:** [amount] **Date service may be disconnected:** [date] **You have options** We offer payment plans. A payment plan lets you pay your balance in smaller amounts over time. If you set one up before the date above, your service stays on while you make your payments. **What to do** 1. Pay the full amount by [date]. You can pay [online / by phone / by mail / in person at address]. 2. Or call us to set up a payment plan. Have your account number ready. 3. If you cannot reach us by phone, come to [office address and hours]. **Contact us** Phone: [number] Hours: [days and times] Email: [address] Website: [address] If you have already paid, thank you. Please call us if you think this notice is a mistake. If you are having trouble paying, call us before [date]. We will work with you to find a plan that fits. --- I left brackets for details I don't have. If you share the late fees, reconnection costs, or any other assistance programs, I can add them.

**Subject: Your water account is past due** Dear [Resident name], Your water account has a past-due balance of [amount]. If the balance is not paid or set up on a payment plan, your water service will be disconnected 30 days after [due date / date of this notice]. **You have options** We offer payment plans that let you pay the balance in smaller amounts over time. You do not need to pay the full amount at once to keep your water on. **What to do** 1. Check your balance on the enclosed bill or at [website]. 2. Choose one: - Pay the full balance by [date]. - Ask for a payment plan by calling [phone number] or visiting [address and hours]. 3. Have your account number ready: [account number]. Please contact us before [disconnection date]. If you have already paid, thank you. You can ignore this notice, or call us if you think there is a mistake. If you need this notice in another language or format, call [phone number] and we will help. Sincerely, [Name] [Utility or department name] [Phone] | [Email] | [Office hours]

**Notice: Your water account is past due** Your water account has an unpaid balance. If it is still unpaid 30 days after the due date, we will disconnect your water service. You can avoid this by paying the balance or setting up a payment plan. **Your account** - Account number: [number] - Amount past due: [amount] - Date service will be disconnected if the balance is unpaid: [date] **You have options** 1. **Pay the full balance.** Pay online at [website], by phone at [phone number], or in person at [address and hours]. 2. **Set up a payment plan.** If you can't pay the full amount now, a payment plan lets you pay over time. Call [phone number] or visit [address] to set one up. It only takes a short conversation. 3. **Call us if something looks wrong.** If you think the balance is a mistake, contact us and we will review it with you. **What to have ready when you call** - Your account number - Your service address **How to reach us** [Phone number] | [Email] | [Address] Hours: [days and times] If you have already paid or set up a plan, thank you. You do not need to do anything else.

**Subject: Your water account is past due. Payment plans are available.** Dear [Resident name], Your water account has a past-due balance of [$amount]. Water service is disconnected when an account is 30 days past due. For your account, that date is [date]. You can keep your service on. We offer payment plans, and you can set one up before that date. **Your options** 1. **Pay the full balance** of [$amount] by [date]. - Online: [website] - By phone: [phone number] - In person: [address and hours] 2. **Set up a payment plan.** A plan lets you pay your balance in smaller amounts over time. Call us at [phone number] or visit [website]. Please have your account number ready: [account number]. 3. **Call us if you are not sure what to do.** We can go over your balance, answer questions, and help you pick the option that fits. **Please contact us before [date].** If you have already paid, thank you. You do not need to do anything else. **Questions or need help?** Call [phone number], [days and hours]. Email [email address]. Visit [address]. Sincerely, [Name] [Title, utility or department name] --- *Fill in the bracketed details before sending. If you tell me your payment plan terms (minimum payment, length of plan, any fees), I can add them so residents know what to expect.*

**IMPORTANT NOTICE: PAST-DUE WATER ACCOUNTS** Residents whose water accounts are past due are reminded that **water service is subject to disconnection if the account remains unpaid 30 days after the due date**. To avoid disconnection, please pay your past-due balance immediately or contact the **[Utility/Billing Office]** to arrange a **payment plan**. Payment plans are available for eligible residents. **Contact:** [Office Name] **Phone:** [Phone Number] **Email:** [Email Address] **Office Hours:** [Hours] Please have your water account number ready when you contact us. If payment has already been made, please disregard this notice.

**IMPORTANT NOTICE: PAST-DUE WATER ACCOUNTS** Residents whose water accounts are past due are reminded that payment must be made to avoid service disconnection. **Water service is subject to disconnection after 30 days past due.** If you are unable to pay your balance in full, **payment plans are available**. Please contact the billing office as soon as possible to arrange a plan and avoid disconnection. **Contact:** [Billing Office Phone Number] **Email:** [Billing Office Email] **Office Hours:** [Hours] Please have your water account number ready when you contact us. If you have already paid your balance, please disregard this notice.

**Notice About Your Water Account** Our records show your water account is past due. If the balance is not paid, water service will be disconnected 30 days after the due date shown on your bill. You have options. We offer payment plans. A payment plan lets you pay what you owe over time and keeps your water service on. **What to do next** 1. Call us at [phone number] before [date]. 2. Tell us you want to set up a payment plan, or pay your balance. 3. If you set up a plan, make the first payment by the date we agree on. Our office is open [days and hours]. You can also visit us at [address] or go to [website]. If you have already paid, thank you. Please disregard this notice. Questions? Call [phone number] or email [email address].

**Water Account Past Due — Action Needed** Date: [date] Account number: [account number] Service address: [service address] Your water account is past due. To keep your water service on, pay the past-due amount or set up a payment plan within 30 days of this notice. If the account is not paid or placed on a payment plan, water service will be disconnected after 30 days. **What you can do** - Pay the past-due amount. - Call [phone] to set up a payment plan. We offer payment plans. - Visit [office address] during [office hours]. - If you believe this notice is wrong, or you have already paid, call [phone] so we can review your account. Please have your account number ready when you contact us. Questions? Call [phone] or email [email].

# Your water account is past due This notice is about your water account. The balance is past due. If the balance is not paid, or a payment plan is not set up, your water service will be disconnected 30 days after the date on this notice. ## You have options 1. **Pay the full balance.** [Payment methods: online at ___, by phone at ___, by mail, or in person at ___ .] 2. **Set up a payment plan.** Call [phone number] and we will work out a schedule with you. A payment plan in place before the 30 days keeps your service on. 3. **Tell us if this notice is wrong.** If you believe you have already paid, or the amount is incorrect, call us and we will check the account with you. ## Contact us [Organization name] [Phone number] — [hours] [Email or office address] If you are having trouble paying, call us before the 30 days are up. We would rather set up a plan with you than disconnect your service. If you have already paid, thank you. You can disregard this notice.

**Your water account is past due** Our records show a past-due balance on your water account. If the balance is not paid or placed on a payment plan within 30 days of the date on this notice, water service to your address will be disconnected. You have options, and you do not have to pay the full amount at once. **What you can do** 1. **Pay the balance.** Pay online at [website], by phone at [number], or in person at [address]. 2. **Set up a payment plan.** We can spread the balance over monthly payments that fit your budget. Call [number] to set one up. Most plans can be arranged in a single phone call. 3. **Tell us if something is wrong.** If the amount looks incorrect, or if your circumstances have changed, call us. We will review the account with you. **Timeline** - **Today:** this notice. - **[Date — 30 days out]:** service disconnection if the balance is unpaid and no payment plan is in place. **Contact us** Phone: [number] Hours: [days and times] In person: [address] Online: [website] If you are having trouble paying, please call us before [date]. We would rather work out a plan with you than disconnect your service. Need this notice in another language or format? Call [number] and we will provide it.

Here are two options you can use: **Option 1** is a standard, formal notice suitable for a utility company or municipality, and **Option 2** is a slightly softer version ideal for a property management company or HOA. --- ### Option 1: Formal & Direct (Best for Municipalities/Utility Companies) **URGENT: NOTICE OF PAST DUE WATER ACCOUNT** **DISCONNECTION WARNING** **Date:** [Insert Date] **Account Number:** [Insert Account #] **Service Address:** [Insert Address] **Total Past Due Balance:** $[Insert Amount] **Disconnection Date:** [Insert Date — 30 days from due date] Dear Resident, Our records indicate that your water utility account is currently past due. Please be advised that per [City/Company Name] policy, water service is subject to **disconnection 30 days after the original due date**. To avoid interruption of your water service, the full past-due balance must be paid immediately, or you must contact our office to establish an approved payment arrangement prior to **[Insert Disconnection Date]**. **WE ARE HERE TO HELP — PAYMENT PLANS AVAILABLE** If you are currently experiencing financial hardship and cannot pay the balance in full, we offer flexible payment plans to help you keep your water connected. You must contact our office before the disconnection date listed above to set up a plan. **How to Pay:** * **Online:** [Insert Website URL] * **By Phone:** [Insert Phone Number] * **In Person / Drop Box:** [Insert Office Address] * **Mail:** Send check or money order to [Insert Mailing Address] *Please note: If your service is disconnected, additional disconnection and reconnection fees may apply, and the full account balance plus fees will be required to restore service.* If you have already made this payment, please disregard this notice or call us to confirm receipt. **Customer Service Contact:** Phone: [Insert Phone Number] Email: [Insert Email Address] Office Hours: [e.g., Mon–Fri, 8:00 AM – 5:00 PM] --- ### Option 2: Community-Focused (Best for HOAs or Property Managers) **IMPORTANT NOTICE: Past Due Water Bill** **Date:** [Insert Date] **Resident Name:** [Insert Name] **Unit/Address:** [Insert Address] **Past Due Amount:** $[Insert Amount] Dear Resident, This is a reminder that we have not yet received payment for your water bill, which is now past due. Please be aware that water service will be disconnected if an account remains unpaid **30 days past the due date**. According to our records, your service is scheduled for disconnection on **[Insert Date]**. **Need Assistance? Payment Plans Are Available** We understand that unexpected circumstances arise. We are more than happy to work with you to establish a manageable payment plan so that your service remains uninterrupted. To take advantage of a payment plan or resolve your balance, please reach out to our office as soon as possible before **[Insert Date]**. **Ways to Resolve Your Balance:** 1. **Pay Online:** [Insert Portal Link] 2. **Pay by Phone:** [Insert Phone Number] 3. **Set Up a Payment Plan:** Call us at [Insert Phone Number] or email [Insert Email Address]. Thank you for your prompt attention to this matter. Sincerely, [Your Name / Management Team] [Company/Community Name] [Contact Information]

Here are two options: a standard formal letter/email (best for mailings) and a concise version (best for a door hanger or text/postcard). --- ### Option 1: Standard Notice (Recommended for mail or email) **[Company/City Water Department Letterhead]** **URGENT: PAST-DUE NOTICE – WATER SERVICE DISCONNECTION PENDING** **Date:** [Insert Date] **Account Number:** [Insert Account Number] **Service Address:** [Insert Address] **Past-Due Balance:** $[Insert Amount] Dear Resident, Our records indicate that your water utility account is currently past due. Please be advised that according to our utility policy, **water service is subject to disconnection once an account is 30 days past due.** To prevent interruption of your water service, your outstanding balance must be paid in full by **[Insert Final Disconnection Date]**. **We Are Here to Help:** If you are unable to pay the full balance at this time, we offer **flexible payment plans** to help you keep your account in good standing and avoid disconnection. To qualify, you must contact our office before the disconnection date listed above. **How to Resolve This Notice:** * **Pay Online:** [Insert Website URL] * **Pay by Phone:** Call [Insert Phone Number] * **Pay in Person:** Visit us at [Insert Office Address] during normal business hours ([Insert Hours]). * **Set Up a Payment Plan:** Call customer service at **[Insert Phone Number]** or email **[Insert Email Address]**. *Please note: If your service is disconnected, the full balance plus a reconnection fee of $[Insert Fee] may be required before service can be restored.* If you have already submitted your payment, please disregard this notice and accept our thanks. Sincerely, **[Utility/Department Name]** Customer Billing Department [Phone Number] [Email Address] --- ### Option 2: Concise/Door-Hanger Style (Best for physical tags or brief alerts) **FINAL NOTICE: PAST-DUE WATER ACCOUNT** **Account #:** [Insert Account #] **Amount Due:** $[Insert Amount] **Disconnection Date:** [Insert Date] **ACTION REQUIRED TO AVOID WATER DISCONNECTION** Your water account is past due. Water service will be disconnected if payment is not received within **30 days of the original due date**. **AVOID SHUT-OFF — PAYMENT PLANS AVAILABLE** We want to work with you. If you are experiencing financial hardship, please contact us immediately to set up a monthly payment arrangement. * **To Pay Immediately:** Visit [Insert Website] or call [Insert Phone Number]. * **To Request a Payment Plan:** Call us at **[Insert Phone Number]** before [Insert Date]. *A reconnection fee of $[Insert Amount] will apply if service is disconnected.*

**Important Notice: Past-Due Water Account** Your water bill is past due. To keep your service active, please make a payment or set up a payment plan. Water service is scheduled for disconnection 30 days after the original due date if the balance is unpaid and a payment arrangement is not in place. ### How to Keep Your Service Active You have options to avoid service interruption: 1. **Pay your balance:** You can pay online at [website/link], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan:** We offer flexible payment plans that spread your past-due balance across smaller, manageable amounts over time. ### Contact Us If you have questions about your balance or want to enroll in a payment plan, please reach out as soon as possible: * **Phone:** [phone number] * **Email:** [email address] * **Hours:** Monday through Friday, 8:00 a.m. to 5:00 p.m. * **Office:** [office address]

**Notice of Past Due Water Account** Your water bill is past due. To keep your water service connected, please pay your balance or set up a payment plan within 30 days of the original due date. If we do not receive payment or set up a plan with you by that date, your water service will be disconnected. **Payment plans are available** We offer payment plans to help you spread your balance over time. Setting up an agreed plan prevents service shutoff. **What to do next:** 1. **Pay your bill:** You can pay online at [Website], by phone at [Phone Number], or in person at [Office Address]. 2. **Set up a payment plan:** Call us at [Phone Number] or visit our office Monday through Friday, 8:00 a.m. to 5:00 p.m., to discuss options for your account. If you have already made a payment or arranged a plan, please disregard this notice.

**Notice: Your Water Account is Past Due** This notice is to let you know that your water bill is past due. Water service is scheduled for disconnection once an account is 30 days past due. You have options to keep your water service on, including setting up a payment plan to pay your balance over time. ### How to keep your service active: 1. **Set up a payment plan:** We offer flexible payment plans to help you spread out payments. Call us at [Phone Number] or visit [Website/Office Address] to choose a plan that works for you. 2. **Pay your balance:** You can pay your bill online at [Website], by phone at [Phone Number], or in person at [Office Address]. If you have already made a payment or have questions about your bill, please contact our customer service team right away so we can update your account. **Customer Support:** * **Phone:** [Phone Number] * **Hours:** [Monday–Friday, Hours] * **Office:** [Address] * **Online:** [Website]

**Important Notice Regarding Your Water Service** **Account Number:** [Account Number] **Past Due Balance:** $[Amount] **Due Date:** [Date] Your water account is currently past due. To keep your water service connected, please make a payment or set up a payment plan by **[Date – 30 days from original due date]**. Under city policy, water service is scheduled for disconnection if a balance remains unpaid for 30 days. We want to help you avoid service interruption, and you have options to keep your account in good standing. --- ### Your Options 1. **Set Up a Payment Plan** We offer payment plans to break your balance into smaller, manageable monthly payments. Setting up a plan stops the disconnection process immediately. * **Call:** [Phone Number] (Monday–Friday, 8:00 a.m. to 5:00 p.m.) * **Online:** Visit [Website URL/Payment-Plan] to select an arrangement. 2. **Pay Your Balance in Full** * **Online:** [Website URL] * **By Phone:** Call [Phone Number] (automated line available 24/7) * **In Person:** Visit our office at [Office Address] * **Mail:** Send a check or money order using the enclosed envelope. --- ### Need Additional Help? If you are facing financial hardship, you may qualify for utility assistance programs. Contact our billing support team or call [local resource hotline, e.g., 211] to learn about available support. **Questions?** Please contact Customer Service at **[Phone Number]** or email us at **[Email Address]**. We are available Monday through Friday from 8:00 a.m. to 5:00 p.m.

**[Organization/Utility Company Name]** [Address] [Phone Number] | [Website] **Date:** [Date] **Account Holder:** [Resident Name] **Service Address:** [Service Address] **Account Number:** [Account Number] **Amount Past Due:** $[Amount] **IMPORTANT: NOTICE OF PAST DUE WATER ACCOUNT** Dear [Resident Name], We are writing to inform you that your water service account is currently past due in the amount of **$[Amount]**. If you have recently sent your payment, please disregard this notice and accept our thanks. If you have not yet made a payment, please do so as soon as possible to bring your account current. **Disconnection Policy** Please be advised that accounts that remain unpaid for **30 days** past the original due date are subject to water service disconnection. To avoid an interruption in your service—and any associated reconnection fees—payment or payment arrangements must be made before **[Date - 30 days from original due date]**. **We Are Here to Help: Payment Plans Available** We understand that financial difficulties can happen unexpectedly. If you are unable to pay your full balance at this time, **we offer flexible payment plans** to help you manage your balance while keeping your water service active. To set up a payment plan, you must contact our office *before* your service is disconnected. **How to Resolve Your Account Balance:** * **Online:** Visit [Website] to make a one-time payment or request a payment plan. * **By Phone:** Call our billing department at [Phone Number] between [Hours of Operation, e.g., 8:00 AM and 5:00 PM, Monday–Friday]. * **By Mail/In-Person:** Send a check or visit our office at [Address]. Please do not ignore this notice. Contact us today so we can work together to keep your water service connected. Sincerely, [Name/Title or "Customer Service Department"] [Organization/Utility Company Name] [Contact Information]

**[Utility Company Name/Logo]** **[Company Address]** **[Phone Number] | [Website]** **Date:** [Date] **Resident Name:** [Name] **Service Address:** [Address] **Account Number:** [Account Number] **Amount Past Due:** $[Amount] **IMPORTANT: PAST DUE WATER SERVICE NOTICE** Dear Resident, This notice is to inform you that your water service account is currently past due in the amount of **$[Amount]**, which was originally due on [Original Due Date]. Please be aware that per our billing policy, **accounts that remain unpaid for 30 days past the original due date are subject to service disconnection.** To avoid any interruption to your water service, the past due balance must be paid, or a payment arrangement must be made, no later than **[Date - 30 days from original due date]**. **We Are Here to Help: Payment Plans Available** We understand that financial difficulties can happen unexpectedly, and we want to work with you to keep your water service connected. We offer flexible payment plans to help you manage your balance over time. To qualify for a payment plan, you must contact our office *before* the disconnection date listed above. **How to Make a Payment or Set Up a Plan:** * **Online:** Visit [Website URL] to pay your bill or request a payment arrangement. * **By Phone:** Call our Customer Service team at [Phone Number] (Monday–Friday, [Hours]). * **In Person:** Visit our office at [Address] during regular business hours. * **By Mail:** Send a check or money order to [Address] (Please allow [X] days for processing). If your service is disconnected due to non-payment, the full past-due balance plus a **$[Amount] reconnection fee** will be required before water service can be restored. *If you have already submitted your payment within the last [X] business days, please disregard this notice and thank you for your payment.* If you have any questions regarding your bill or need immediate assistance, please contact us at [Phone Number]. Sincerely, Billing and Customer Service Department [Utility Company Name]

**Important Notice: Your Water Account is Past Due** Your water account is currently past due. To keep your water service on, please pay your balance or set up a payment plan within 30 days of the date on this notice. If we do not hear from you within 30 days, your water service will be disconnected. **We can help you set up a payment plan** If you cannot pay the full amount right now, you can spread your balance into smaller monthly payments. Once you set up a plan and make your first payment, your water service will stay on. **What you need to do by [Date]:** 1. **Pay your balance in full:** Visit [Website], mail a check to [Address], or pay in person at [Location]. 2. **Or set up a payment plan:** Call us at [Phone Number] or visit [Website/Location] to choose a plan that works for your budget. **Questions or need help?** Please contact our customer service team before [Date] so we can help you keep your water on. * **Phone:** [Phone Number] (Monday–Friday, [Hours]) * **Email:** [Email Address] * **In Person:** [Address] If you have already sent your payment, thank you—please disregard this notice.

**Important Notice: Your Water Account is Past Due** Your water bill is currently unpaid. To keep your water service connected, please pay your balance or set up a payment plan within 30 days of the date on this notice. If we do not receive a payment or set up a plan with you within 30 days, your water service will be disconnected. **How to Keep Your Water Connected** We offer payment plans to help you manage your balance over time. Once you set up a plan and make your first scheduled payment, your water service will remain on. Please choose one of the following options before [Insert Date, 30 days out]: 1. **Set up a payment plan:** Call us at [Phone Number] or visit [Website] to arrange a monthly payment amount that works for your budget. 2. **Pay your balance in full:** Pay online at [Website], by phone at [Phone Number], or in person at [Address]. **Questions or Already Paid?** If you have already sent your payment, thank you—please disregard this notice. If you have questions about your bill or need help setting up a payment plan, please contact our Customer Service team at [Phone Number] or [Email Address], Monday through Friday, from [Hours].

**Subject: Important notice about your water account** We are writing because your water account is currently past due. To keep your water service connected, please pay your balance or set up a payment plan within 30 days of the date on this notice. We want to help you keep your service running, and you have options. If you cannot pay the full amount right now, we offer flexible payment plans. Once you set up a plan and make your first scheduled payment, your water service will not be disconnected. **What to do next** Please choose one of the options below before **[Date — 30 days from notice]**: 1. **Set up a payment plan:** Call our customer support team at **[Phone Number]** or visit **[Website]** to choose a monthly payment amount that works for your budget. 2. **Pay your balance:** Pay online at **[Website]**, by phone at **[Phone Number]**, or in person at **[Address]**. 3. **Ask about bill assistance:** If you are facing financial hardship, call us at **[Phone Number]**. We can connect you with local utility assistance programs that may help cover part of your bill. If you have already sent your payment, thank you—please disregard this notice. If you have questions or think there is an error on your bill, please reach out to us at **[Phone Number]** or **[Email Address]** Monday through Friday, **[Hours]**. We are here to work with you.

**Important Notice: Your Water Account is Past Due** We are writing to let you know that your water account has an unpaid balance. To keep your water service connected, we need to hear from you within 30 days of the date on this notice. If we do not receive a payment or set up a payment plan with you within 30 days, your water service will be disconnected on **[Date]**. **You Have Options** We know that unexpected expenses happen, and we want to help you keep your service on. You do not have to pay the full balance all at once. * **Set up a payment plan:** We offer flexible payment plans that break your balance into smaller monthly amounts. There is no fee to set up a plan. * **Pay your balance:** If you are able to pay the past-due amount now, you can pay online, by phone, or in person. **What to Do Next** Please contact our customer service team by **[Date]** to pay your balance or choose a payment plan that works for your budget: * **Phone:** [Phone Number] (Monday–Friday, [Hours]) * **Online:** [Website URL] * **In Person:** [Address] If you have already sent your payment, thank you—please disregard this notice. If you have questions about your bill or want to talk through your options, please call us at **[Phone Number]**. We are here to work with you.

Depending on how firm you want to be, you may want a different tone. Below are three options: a **friendly reminder**, a **formal notice**, and a **final warning**. ### Option 1: Friendly Reminder *Use this for accounts that are only a few days or two weeks past due.* **NOTICE: IMPORTANT INFORMATION REGARDING YOUR WATER ACCOUNT** Dear Resident, Our records indicate that your water account is currently past due. We understand that things can get overlooked, so we wanted to send a friendly reminder to bring your account up to date. To avoid any interruption in your service, please submit your payment as soon as possible. **Need more time?** We are happy to work with you. If you are experiencing financial hardship, please contact our office at **[Phone Number]** or **[Email Address]** to set up a flexible payment plan. Thank you for your prompt attention to this matter. Sincerely, [Management/Company Name] *** ### Option 2: Formal Notice *Use this for accounts that are 15–20 days past due.* **PAST DUE PAYMENT NOTICE** **Account Number:** [Account #] **Amount Due:** $[Amount] **Due Date:** [Date] Dear Resident, This is a formal notification that your water account is currently overdue. Please be advised that per our service policy, **water service is subject to disconnection if the account remains unpaid for 30 days.** To ensure your service continues without interruption, please remit payment immediately. **Payment Options:** * **Online:** [Website Link] * **In-Person:** [Office Address] * **Phone:** [Phone Number] If you are unable to pay the full balance at this time, we offer **payment plans** to help you get back on track. Please contact us immediately at **[Phone Number]** to discuss your options. Regards, [Management/Company Name] *** ### Option 3: Final Warning *Use this for accounts approaching the 30-day mark.* **FINAL NOTICE: PENDING SERVICE DISCONNECTION** **URGENT: ACTION REQUIRED TO AVOID DISCONNECTION** Dear Resident, Your water account is now severely past due. Despite previous notifications, we have not received payment for your balance of **$[Amount]**. **Your service is scheduled for disconnection on [Date].** To prevent the loss of water service, you must take one of the following actions before the date listed above: 1. **Pay your balance in full.** 2. **Contact our office to establish a formal payment plan.** Once service is disconnected, a reconnection fee of **$[Amount]** may apply in addition to the full past-due balance. Please contact us immediately at **[Phone Number]** to resolve this matter. Sincerely, [Management/Company Name]

Depending on how firm you want to be, you may want a different tone. Below are three options: a **friendly reminder**, a **formal notice**, and a **final warning**. ### Option 1: Friendly Reminder *Use this for accounts that are only a few days or two weeks past due.* **NOTICE: IMPORTANT INFORMATION REGARDING YOUR WATER ACCOUNT** Dear Resident, Our records indicate that your water account is currently past due. We understand that things can get overlooked, so we wanted to send a friendly reminder to bring your account up to date. To avoid any interruption in your service, please submit your payment as soon as possible. **Need more time?** We are happy to work with you. If you are experiencing financial hardship, please contact our office at **[Phone Number]** or **[Email Address]** to set up a flexible payment plan. Thank you for your prompt attention to this matter. Sincerely, [Management/Company Name] *** ### Option 2: Formal Notice *Use this for accounts that are 15–20 days past due.* **PAST DUE PAYMENT NOTICE** **Account Number:** [Account #] **Amount Due:** $[Amount] **Due Date:** [Date] Dear Resident, This is a formal notification that your water account is currently overdue. Please be advised that per our service policy, **water service is subject to disconnection if the account remains unpaid for 30 days.** To ensure your service continues without interruption, please remit payment immediately. **Payment Options:** * **Online:** [Website Link] * **In-Person:** [Office Address] * **Phone:** [Phone Number] If you are unable to pay the full balance at this time, we offer **payment plans** to help you get back on track. Please contact us immediately at **[Phone Number]** to discuss your options. Regards, [Management/Company Name] *** ### Option 3: Final Warning *Use this for accounts approaching the 30-day mark.* **FINAL NOTICE: PENDING SERVICE DISCONNECTION** **URGENT: ACTION REQUIRED TO AVOID DISCONNECTION** Dear Resident, Your water account is now severely past due. Despite previous notifications, we have not received payment for your balance of **$[Amount]**. **Your service is scheduled for disconnection on [Date].** To prevent the loss of water service, you must take one of the following actions before the date listed above: 1. **Pay your balance in full.** 2. **Contact our office to establish a formal payment plan.** Once service is disconnected, a reconnection fee of **$[Amount]** may apply in addition to the full past-due balance. Please contact us immediately at **[Phone Number]** to resolve this matter. Sincerely, [Management/Company Name]

**Important: Notice regarding your water account** Your water account is currently past due. To avoid a service disconnection, please make a payment or contact us to set up a payment plan. **Key Information:** * **Deadline:** Water service is disconnected if the account remains unpaid for 30 days. * **Payment Plans:** We offer payment plans to help you get your account current. **What to do next:** Please pay your balance online at [Insert Website] or call us at [Insert Phone Number] to discuss payment options.

**Important: Notice regarding your water service** Your water account is currently past due. To avoid a service disconnection, please make a payment or contact us to set up a payment plan. **Key Information:** * **Deadline:** Water service is disconnected if the account remains unpaid for 30 days. * **Payment Plans:** We offer payment plans to help you get your account current. **What to do next:** Please pay your balance online at [Insert Website] or call us at [Insert Phone Number] to discuss payment options.

**Important: Notice regarding your water service** Your water account is currently past due. To keep your water service active, please pay your balance or contact us to set up a payment plan. **What happens next** If the balance is not paid or a payment plan is not started within 30 days, your water service will be disconnected. **How to resolve this** You have two options to ensure your service continues: 1. **Pay in full:** You can pay your balance online, by mail, or in person. 2. **Start a payment plan:** If you cannot pay the full amount right now, we offer payment plans to help you catch up over time. **Contact us today** Please call us at [Phone Number] or visit our office at [Address] to make a payment or discuss a payment plan. We are here to help you find a solution. **Contact Information:** Phone: [Phone Number] Office: [Address] Website: [URL]

**Important: Notice regarding your water service** Your water account is currently past due. To keep your water service active, please pay your balance or contact us to set up a payment plan. **What happens next** If the balance is not paid or a payment plan is not started within 30 days, your water service will be disconnected. **How to resolve this** You have two options to ensure your service continues: 1. **Pay in full:** You can pay your balance online, by mail, or in person. 2. **Start a payment plan:** If you cannot pay the full amount right now, we offer payment plans to help you catch up over time. **Contact us today** Please call us at [Phone Number] or visit our office at [Address] to make a payment or discuss a payment plan. We are here to help you find a solution. **Contact Information:** Phone: [Phone Number] Office: [Address] Website: [URL]

# PAST DUE NOTICE — WATER ACCOUNT **Date:** [Date] **Account Holder:** [Resident Name] **Account Number:** [Account Number] **Service Address:** [Service Address] Dear [Resident Name], Our records show that your water account has a past-due balance of **$[Amount Due]**, which was originally due on [Original Due Date]. **Please be advised that water service will be disconnected if this balance remains unpaid for 30 days past the due date.** If payment is not received by [Disconnect Date], your service will be discontinued. A reconnection fee of $[Fee Amount] may apply before service can be restored. ## Payment Plans Available We understand that circumstances can make it difficult to pay a balance in full. **Payment plan options are available** to help you bring your account current and avoid disconnection. To set up a payment plan, contact our office at [Phone Number] or [Email Address] before [Disconnect Date]. ## How to Pay - **Online:** [Website URL] - **By phone:** [Phone Number] - **In person:** [Office Address], [Office Hours] - **By mail:** [Mailing Address] *(please include your account number on your check)* If you have already paid this balance, please disregard this notice. If you believe your account is past due in error, or if you have any questions, please contact our office at [Phone Number]. Thank you for your prompt attention to this matter. Sincerely, [Utility Name / Water Department] [Contact Information] --- *Feel free to adjust the placeholders, remove the reconnection fee line if it doesn't apply, or let me know if you'd like a shorter version or a different tone.*

# NOTICE OF PAST DUE WATER ACCOUNT **Date:** [Date] **Account Holder:** [Resident Name] **Service Address:** [Service Address] **Account Number:** [Account Number] --- Dear [Resident Name], Our records indicate that your water account has a past due balance of **$[Amount Due]**. This payment was originally due on [Original Due Date]. **Please be advised: Water service will be disconnected if payment is not received within 30 days of this notice.** ## Payment Options We understand that circumstances can sometimes make it difficult to pay on time. If you are unable to pay your balance in full, **payment plans are available**. We encourage you to contact our office to arrange a plan that works for your situation. To avoid interruption of service, please take one of the following actions by **[Date — 30 days from notice date]**: 1. **Pay in full** using one of the methods below, or 2. **Contact our office** to set up a payment plan ## How to Pay - **Online:** [Website] - **By phone:** [Phone Number] - **By mail:** [Mailing Address] - **In person:** [Office Location & Hours] If you have already submitted payment, please disregard this notice. If you believe your account has been billed in error, or if you have any questions, please contact us at [Phone Number] or [Email Address]. Thank you for your prompt attention to this matter. Sincerely, [Name] [Title] [Utility Company Name] [Contact Information] --- Let me know if you'd like the tone adjusted (firmer or softer), or if you'd like to add details such as reconnection fees or late payment penalties.

**Important Notice About Your Water Account** Dear [Resident Name], Our records show your water account has a past-due balance of [$Amount] as of [Date]. If we do not receive payment or hear from you, your water service will be disconnected 30 days from the date of this notice. **You have options:** 1. **Pay your balance.** Pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** If paying the full amount at once is difficult, we offer payment plans. Call [phone number] or visit our office to set one up. We will work with you to find a schedule that fits your budget. 3. **Ask questions.** If something on your bill doesn't look right, contact us at [phone number] or [email]. We can go through it with you. If you have already paid this balance, please disregard this notice. If you believe this is an error, contact us as soon as possible so we can correct it. [Utility Name] [Phone Number] | [Email] | [Office Address] Office hours: [Hours]

**Notice: Your Water Account Is Past Due** Your water account has an unpaid balance of $[amount]. The due date was [date]. **What happens if the balance is not paid** Water service is disconnected 30 days after the due date. Your disconnection date is [date]. **You have options** You do not have to pay the full balance at once. We offer payment plans that let you spread the amount over time. To set one up, call [phone number] or visit [office location] before your disconnection date. **How to pay** - Online: [website] - By phone: [phone number], [hours] - In person: [address], [hours] If paying this balance is difficult right now, please contact us before the disconnection date. We will work with you. Questions? Call [phone number] or email [email].

**Your water account is past due** Your water account has an unpaid balance of **$[amount]**. The payment was due on **[due date]**. **What happens if the balance isn't paid** If the balance is still unpaid 30 days after the due date, water service to your home will be disconnected. For your account, that date is **[date]**. **You have options** You do not have to pay the full balance at once. We offer payment plans to all residents. - **Pay in full.** Pay online at [website], by phone at [phone], or in person at [office address] during office hours. - **Set up a payment plan.** Call [phone] or email [email] and we'll work out a schedule with you. - **If it's hard to pay right now,** call us anyway. The earlier you call, the more options you have. **Questions or need help?** Call [phone], email [email], or visit us at [office address], [office hours]. We would rather set up a plan with you than disconnect your service. Please get in touch. --- Fill in the bracketed details before sending, including the exact disconnection date so residents aren't left doing the 30-day math themselves.

**[Utility / Department Name]** **Past-Due Notice — Your Water Account** **Action needed by [disconnection date]** Date: [date] Account number: [account number] Service address: [service address] Dear [resident name], Our records show your water account is past due. The past-due amount is $[amount], and it was due on [due date]. If your account remains past due for 30 days, your water service will be disconnected. For your account, that date is [disconnection date]. You have options: - **Pay the balance in full.** Pay online at [website], by phone at [phone number], by mail at [mailing address], or in person at [office address]. - **Set up a payment plan.** If paying the full amount at once isn't possible right now, we offer payment plans. Call us at [phone number] and we'll find one that works for you. - **Call us with questions.** If you think this amount is wrong, or if something is making it hard to pay this bill, please call. We would rather work with you than disconnect your service. **How to reach us** Phone: [phone number], [days and hours] Email: [email address] In person: [office address], [days and hours] Online: [website] Please contact us before [disconnection date]. We can review your account, answer questions, or set up a payment plan. Sincerely, [Utility / Department Name]

**NOTICE OF PAST-DUE WATER ACCOUNT** **Date:** ____________ **Account Number:** ____________ **Service Address:** ______________________________ Our records indicate that your water account has an outstanding balance of **$__________**, which is past due. Please submit payment by **____________** to avoid interruption of water service. Water service may be disconnected if the balance remains unpaid for **30 days**. If you are unable to pay the full balance, **payment plans are available**. Please contact our office as soon as possible at **____________** to discuss available arrangements. Setting up a payment plan before disconnection may help prevent service interruption. Payments can be made by: - **Online:** ______________________________ - **By phone:** ____________________________ - **In person:** ____________________________ - **Mail:** _________________________________ If you have already paid this balance, please disregard this notice or contact us so we can update our records. **Water Utility Contact:** Phone: ____________________ Email: ____________________ Office Hours: ______________ Thank you for your prompt attention to this matter.

**NOTICE OF PAST-DUE WATER ACCOUNT** **Date:** [Insert Date] **Resident/Account Holder:** [Name] **Service Address:** [Address] **Account Number:** [Account Number] **Past-Due Balance:** $[Amount] Our records indicate that your water account has an outstanding balance. Please submit payment promptly to avoid interruption of service. Water service may be disconnected if the balance remains unpaid for **30 days**. To avoid disconnection, please: - Pay the past-due balance by **[Due Date]**; or - Contact us to discuss available **payment plan options**. If you have already made a payment, please disregard this notice or contact us to confirm that it has been received. For questions, payment arrangements, or assistance, please contact: **[Utility/Office Name]** **Phone:** [Phone Number] **Email:** [Email Address] **Office Hours:** [Hours] Thank you for your prompt attention to this matter.

**Notice: Your Water Account Is Past Due** Your water account has an unpaid balance. Please make a payment or contact us to arrange a payment plan. Water service may be disconnected if the balance remains unpaid for 30 days. Payment plans are available for eligible residents. To avoid disconnection: 1. Pay your balance by **[date]**, or 2. Contact us to discuss a payment plan. Call **[phone number]** or visit **[office address/website]**. Please have your account number ready. If you have already made a payment, please contact us so we can update your account.

## Notice: Your Water Account Is Past Due Your water account has an overdue balance. Please contact us to pay the balance or set up a payment plan. If the account remains past due for 30 days, water service will be disconnected. To avoid disconnection: 1. Pay your overdue balance, or 2. Contact us to discuss a payment plan. Please reach out as soon as possible to review your options.

## Water Account Past-Due Notice Your water account is past due. Water service is disconnected after 30 days if the balance is not paid or a payment plan is not arranged. ### Your options - Pay the past-due balance. - Contact us to set up a payment plan. Please contact us as soon as possible to discuss your account and available payment options. **Phone:** [phone number] **Email:** [email address] **Office hours:** [days and times] **Payment or payment-plan deadline:** [date] If you have already paid or arranged a payment plan, please contact us so we can update your account.

**Notice: Water Account Past Due** Your water account has an unpaid balance. Please contact us to make a payment or set up a payment plan. Water service may be disconnected if the balance remains unpaid for 30 days after the due date. Payment plans are available for eligible residents. **To avoid disconnection:** 1. Pay your past-due balance, or 2. Contact us to discuss a payment plan. Please contact **[office name]** at **[phone number]** or **[email/address]** by **[date]**. We can explain your options and help you choose a plan that works for you. If you have already paid, please contact us so we can update your account.

**NOTICE: PAST-DUE WATER ACCOUNT** Dear Resident, Our records indicate that your water account is past due. **Water service is disconnected when an account is 30 days past due.** Please act promptly to avoid an interruption in service. **Payment plans are available.** If you are unable to pay the full balance, please contact our office as soon as possible to discuss payment arrangements. To make a payment or request a payment plan, contact **[Office Name]** at **[Phone Number]** or visit **[Website/Office Address]**. If you have already paid or arranged a payment plan, thank you. Please contact us if you believe this notice was sent in error. **[Water Utility/Department Name]**

**NOTICE: PAST-DUE WATER ACCOUNTS** Residents with past-due water accounts are urged to pay the outstanding balance or contact our office to arrange a payment plan. **Water service is disconnected when an account is 30 days past due.** If you are having difficulty paying, payment plans are available. Please contact us before your account reaches 30 days past due to discuss your options and avoid disconnection. To make a payment or request a payment plan, contact: **[Water Department/Utility Office]** **[Phone Number]** **[Office Address or Website]** If you have already paid, thank you. Please contact our office if your account still shows a past-due balance.

## Past-Due Water Account Notice Your water account is past due. **Water service is disconnected when payment is 30 days overdue.** Payment plans are available. Please pay your past-due balance or contact us to arrange a payment plan before the disconnection date below. - **Past-due balance:** [Amount] - **Disconnection date:** [Date] - **How to pay:** [Payment website, phone number, or location] - **To request a payment plan:** [Phone number or email] If you have already paid or have questions about your account, please contact us at [Phone number or email].

**Past-Due Water Account Notice** Your water account is past due. Water service is disconnected when payment is 30 days overdue. **Payment plans are available.** Please pay your past-due balance or contact us before your disconnection date to arrange a payment plan. - **Past-due balance:** [Amount] - **Scheduled disconnection date:** [Date] - **How to pay:** [Payment website or payment location] - **To arrange a payment plan:** [Phone number or email] If you have already paid or arranged a payment plan, please contact us at [Phone number or email] to confirm your account status.

## Past-Due Water Account Notice Your water account is past due. **Service is disconnected when payment is 30 days overdue.** Payment plans are available. **Amount past due:** [amount] **Scheduled disconnection date:** [date] Please choose one of these next steps before the scheduled disconnection date: - **Pay the past-due balance:** [payment website or payment location]. - **Ask about a payment plan:** Call [phone number] during [office hours] to discuss options. If you have already paid or believe this notice is incorrect, please contact us so we can review your account. For payment plans or account questions, call **[phone number]** during **[office hours]**.

## Past-due water account notice Your water account is past due. **Water service is disconnected when payment is 30 days past due.** Payment plans are available. **Amount past due:** [amount] **Scheduled disconnection date:** [date] Please contact us before the scheduled disconnection date to choose a next step: - **Pay the past-due balance:** [payment link or payment location] - **Ask about a payment plan:** Call [phone number] during [office hours]. If you have already paid or believe this notice is incorrect, please contact us so we can review your account. For payment plans or account questions, call **[phone number]**.

**NOTICE: PAST-DUE WATER ACCOUNT** Our records show that your water account has an overdue balance. Please pay the past-due amount as soon as possible to avoid interruption of service. Water service is disconnected when an account is 30 days past due. If you’re unable to pay the full balance, payment plans are available. Please contact us to discuss your options before service is disconnected. **Account balance:** [Amount] **Contact:** [Phone number or email] **Payment options:** [Website, office, or mailing address] Thank you for your prompt attention.

**PAST-DUE WATER ACCOUNT NOTICE** **Date:** [Date] **Account holder:** [Name] **Service address:** [Address] **Account number:** [Account number] **Past-due balance:** [Amount] Our records show that your water account is past due. Please pay the outstanding balance as soon as possible to keep your service active. Water service is disconnected when an account remains unpaid for **30 days**. If you’re unable to pay the full balance, **payment plans are available**. Please contact us before the disconnection date to discuss an arrangement. **To make a payment or arrange a payment plan:** [Phone number] | [Email or website] [Office address or hours] If you’ve already paid, thank you—please disregard this notice.

**Notice: Past-Due Water Account** Your water account is past due. Water service is disconnected when an account remains past due for 30 days. We offer payment plans. Please contact us to discuss a plan and next steps for your account.

**Water Account Past Due** Our records show that your water account is past due. Water service is disconnected when an account is 30 days past due. We offer payment plans. Please contact us at [phone number] or [email/address] to discuss a plan and avoid service disconnection.

**Notice: Past-Due Water Account** Your water account has a past-due balance. Water service may be disconnected if the account remains past due for 30 days. Payment plans are available. To discuss a plan or ask about your account, contact [office/department] at [phone number] or [email/address]. We can talk through available options with you.

**Notice: Past-Due Water Account** Your water account is past due. Water service is disconnected when an account is 30 days past due. We offer payment plans. Please contact us at [phone number] or [office/location] to discuss a plan for your account. We can explain the available options and next steps.

**PAST-DUE WATER ACCOUNT NOTICE** Dear Resident, Our records indicate that your water account is past due. **Water service is disconnected when an account is more than 30 days past due.** Please take action promptly to avoid an interruption in service. **Account number:** [Account Number] **Past-due amount:** $[Amount] **Payment deadline to avoid disconnection:** [Date] If you are having difficulty paying, **payment plans are available.** Please contact us before the deadline to discuss your options and arrange a plan. **Make a payment:** [Payment Instructions or Website] **Discuss a payment plan:** [Phone Number or Office Address] **Office hours:** [Hours] If you have already paid or believe this notice is in error, please contact us so we can review your account. Thank you for your prompt attention. [Water Utility Name]

**PAST-DUE WATER ACCOUNT NOTICE** Dear Resident, Our records indicate that your water account is past due. Please pay the outstanding balance promptly to avoid an interruption in service. **Water service is disconnected after an account is 30 days past due.** If you are unable to pay the full balance, **payment plans are available**. Please contact our office as soon as possible to discuss your options. **Amount Due:** [Amount] **Payment Deadline:** [Date] **Payment Options:** [Website or Payment Location] **Questions or Payment Plans:** [Phone Number or Email] If you have already paid or arranged a payment plan, thank you. Please contact us if you believe this notice was sent in error. Thank you for your prompt attention. [Water Department / Utility Name]

## Past-due water account notice Your water account is past due. **Water service is disconnected when payment is 30 days past due.** Payment plans are available. To pay your balance or arrange a payment plan, contact us before your account reaches 30 days past due. - **Amount due:** [Amount] - **Payment deadline:** [Date] - **Pay online:** [Website] - **Request a payment plan or ask questions:** [Phone number] - **Office hours:** [Hours] If you have already paid, please contact us at [Phone number] to confirm your payment was received.

## Past-Due Water Account Notice Your water account is past due. **Water service is disconnected when payment is 30 days past due.** Payment plans are available. To avoid disconnection, please take one of these steps: - Pay the past-due balance. - Contact us to arrange a payment plan before your account reaches 30 days past due. **Account number:** [Account number] **Past-due balance:** [Amount] **Disconnection date:** [Date] **Pay online:** [Payment website] **Ask about a payment plan:** [Phone number] **Office hours:** [Days and hours]

**Past-Due Water Account Notice** Your water account is past due. Water service is disconnected when an account is 30 days past due. Payment plans are available. **Your account** - Amount past due: [amount] - Payment deadline: [date] - Scheduled disconnection date: [date] **What you can do** - Pay your past-due balance at [payment website] or by calling [phone number]. - To request a payment plan, call [phone number] by [date]. Ask how a plan affects your scheduled disconnection. If you have already paid or believe this notice is incorrect, please contact us so we can review your account. For payment plans or questions about this notice, call [phone number] during [office hours].

**Past-Due Water Account Notice** Your water account is past due. Service is disconnected when payment is 30 days overdue. Payment plans are available. **Amount past due:** [amount] **Scheduled disconnection date:** [date] Before the date above, please choose one of these options: - Pay the past-due amount at [payment website or location]. - Contact us at [phone number or email] to arrange a payment plan. If you have already paid or believe this notice is incorrect, please contact us so we can check your account. For payment plans or questions, contact [phone number or email] during [office hours].

**Past Due Water Account Notice** Your water account is past due. To avoid interruption of service, please pay the outstanding balance as soon as possible. **Service will be disconnected if the account remains unpaid for 30 days.** We understand that circumstances can make it hard to pay in full. Payment plans are available. Contact us to discuss options and set up a plan that works for you. Please pay your balance or contact our office right away so we can help you keep your water service on. Thank you.

**Past-Due Water Account Notice** Your water account is past due. To avoid interruption of service, please pay the outstanding balance as soon as possible. **Service will be disconnected if the account remains unpaid for 30 days.** We offer payment plans for customers who need more time to pay. Contact our office to discuss options and set up a plan before your account reaches the disconnection date. Please disregard this notice if you have already paid in full or arranged a payment plan. Thank you for your prompt attention.

**Notice: Your water account is past due** Your water account is past due. If it stays past due for 30 days, we will disconnect your water service. You can pay the balance or set up a payment plan. A payment plan lets you pay what you owe over time and can help you keep your water on. **What to do** 1. Pay the past-due balance, or ask us to set up a payment plan. 2. Do this before your account has been past due for 30 days. 3. Contact the water billing office at [phone number] or [email], [hours]. If you already paid, contact us so we can update your account. Water billing office: [phone number] · [email] · [hours]

Your water account is past due. If it is still past due after 30 days, we will disconnect your water service. You can pay the full amount, or you can ask about a payment plan. Contact us before the 30 days are up: [Billing phone number] [Billing email] [Office hours and address] Please have your account number ready when you call or write.

**Your water account is past due** Your water account is past due. If the past-due balance is not paid, or a payment plan is not in place, within 30 days, your water service will be disconnected. You can: 1. Pay the full past-due amount. 2. Set up a payment plan and pay over time. To pay or start a plan, contact us at [phone number] or [email], or go to [office / website]. Have your account number ready. If you already paid or set up a plan, you can ignore this notice. Questions: [phone number].

Your water account is past due. If it is not paid within 30 days, your water service will be disconnected. You can pay the full past-due amount. You can also set up a payment plan. Call us to talk through what a payment plan looks like for your account. To pay or ask about a payment plan, contact us before the 30 days are up: - Phone: [phone number] - Email: [email address] - In person: [office address and hours] - Online: [payment website] If you already paid, you can ignore this notice. If you are not sure, call [phone number] and we will check your account with you. Questions? Call [phone number] or email [email address].

# PAST DUE NOTICE — WATER SERVICE ACCOUNT **Date:** [DATE] **Account Number:** [ACCOUNT NUMBER] **Service Address:** [ADDRESS] Dear Resident, Our records show that your water service account is past due. Please review the information below and take action promptly to avoid interruption of your service. ## Account Status - **Amount Past Due:** $[AMOUNT] - **Payment Must Be Received By:** [DATE] ## Important: Disconnection Policy Water service is subject to disconnection if an account remains past due for **30 days**. To avoid disconnection, your past due balance must be paid in full, or a payment plan must be established, before the deadline above. If service is disconnected, a reconnection fee of $[AMOUNT] will apply in addition to your outstanding balance. ## Payment Plans Are Available We understand that financial hardship can happen to anyone. If you cannot pay your balance in full, **we offer flexible payment plans** to help you bring your account current and keep your water service active. Please contact our office as soon as possible to discuss your options — the sooner you reach out, the more we can help. ## How to Pay or Set Up a Plan - **Phone:** [PHONE NUMBER] (Monday–Friday, [HOURS]) - **In Person:** [OFFICE ADDRESS] - **Online:** [WEBSITE] - **Mail:** [MAILING ADDRESS] If you have already submitted payment, please disregard this notice. Questions about your account? Contact us at [PHONE NUMBER] or [EMAIL]. Sincerely, [UTILITY COMPANY NAME] Billing Department --- Let me know if you'd like the tone adjusted (more urgent or more lenient), or if you have specific details like fees, dates, or contact info to fill in.

# PAST DUE NOTICE — WATER SERVICE ACCOUNT **Date:** [DATE] **Account Number:** [ACCOUNT NUMBER] **Service Address:** [ADDRESS] Dear Resident, Our records show that your water service account is past due. Please review the information below and take action promptly to avoid interruption of your service. ## Account Status - **Amount Past Due:** $[AMOUNT] - **Days Past Due:** [NUMBER] - **Payment Must Be Received By:** [DATE] ## Important: Disconnection Policy Water service is subject to disconnection once an account is **30 days past due**. If your service is disconnected, full payment of the past-due balance [plus a reconnection fee of $X] will be required before service can be restored. ## Payment Plans Are Available We understand that financial hardship can happen to anyone. If you are unable to pay your balance in full, **we offer payment plans** to help you bring your account current and keep your water service active. Please contact us as soon as possible — the sooner you reach out, the more options we can offer. ## How to Pay or Set Up a Payment Plan - **Phone:** [PHONE NUMBER] (Monday–Friday, [HOURS]) - **In Person:** [OFFICE ADDRESS] - **Online:** [WEBSITE] - **Mail:** [MAILING ADDRESS] If you have already submitted payment, please disregard this notice. We value you as a customer and want to work with you. Please don't wait — contact us today. Sincerely, [NAME] [TITLE] [UTILITY DEPARTMENT / COMPANY NAME] [CONTACT INFORMATION] --- *Feel free to let me know if you'd like the tone adjusted (firmer or softer), a shorter version for a postcard or door hanger, or placeholders filled in with your specific details.*

**Important: Your water account is past due** Your water account has an unpaid balance. If the balance is not paid, or a payment plan is not set up, within 30 days of the date on this notice, your water service will be disconnected. **Payment plans are available** If paying the full balance right now is difficult, we can set up a payment plan so you can pay over time. A payment plan keeps your water on while you pay. **What to do** - Pay your balance or set up a payment plan by [date — 30 days from notice]. - Call us at [phone number], [days and hours]. - Visit us at [office address] or online at [website]. **If service is disconnected** If 30 days pass without payment or a payment plan, your water will be shut off. To restore service, you will need to [pay the balance or set up a payment plan], plus a reconnection fee of [amount, if any]. **Questions about your bill?** Call [phone number]. We can explain your balance, walk you through payment plan options, and help you find a solution that works.

**Important notice: Your water account is past due** Your water account at [service address] is past due. If the past-due amount is not paid — or a payment plan is not in place — within 30 days of the date of this notice, your water service will be disconnected. **You have two options** 1. **Pay the past-due balance.** Pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** A payment plan lets you pay what you owe over time. Call us at [phone number] and we will set one up with you. Please contact us even if you cannot pay right now. A payment plan set up before [date] keeps your water on. **How to reach us** - Phone: [phone number], Monday–Friday, [hours] - Office: [office address] - Online: [website] Account number: [account number] Amount past due: [amount] Contact us by: [date]

**Past-due water account — please read** **Your water account is past due. If the balance is not paid, or a payment plan is not set up, within 30 days of the date on this notice, your water service will be disconnected. You have two options to keep your water on, and either one works.** Account number: [account number] Amount due: [amount] Date of this notice: [date] **Your options** 1. **Pay the balance.** Pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** Spread what you owe over smaller payments. There is no fee to set one up, and you do not need to explain your situation. Call [phone number] or stop by [office address] and we will set it up with you. **If this bill is hard to cover right now** Call us. A payment plan keeps your water on while you pay over time, and we will work with you to find an amount that fits your budget. **Questions?** Call [phone number], Monday through Friday, [hours]. Or visit us at [office address]. We are glad to help. --- A note on the placeholders: fill in the bracketed fields before sending, and make sure the disconnection date (30 days from the notice date) is printed clearly next to the amount due so no one has to calculate it themselves.

**Important: Your water account is past due** Dear Resident, Your water account has a past-due balance of $[amount], which was due on [due date]. This notice explains what happens next and the choices you have. **What happens next** If the balance is not paid, or a payment plan is not set up, within 30 days of the date on this notice, water service at [service address] will be disconnected on [disconnection date]. **Your options** You can choose the option that works best for you: 1. **Pay the full balance** by [date]. You can pay online at [website], by phone at [phone number], or in person at [office address]. 2. **Set up a payment plan.** Spread the balance over several months in amounts that fit your budget. There is no fee to enroll, and setting up a plan stops the disconnection. Call [phone number] or visit [office address] — it takes one call or one visit. 3. **Ask about payment assistance.** If paying is difficult right now, call [phone number] and we will tell you about assistance programs you may qualify for. **If you have already paid or set up a plan** Thank you. Please disregard this notice. If you believe it was sent in error, call [phone number] and we will review your account with you. **Questions?** Call us at [phone number], Monday through Friday, [hours]. Help is available in [languages]. You can also email [email address] or visit [office address]. --- *Fill in the bracketed details — amounts, dates, and contact information — before sending.*

Here is a ready-to-use template you can print on your letterhead: --- **[City / Utility Department Name]** **[Address] | [Phone Number] | [Website]** **Date:** [Date] **Account #:** [Account Number] **Service Address:** [Service Address] **Amount Past Due:** $[Amount] **Original Due Date:** [Due Date] ### NOTICE OF PAST DUE WATER ACCOUNT Dear Resident, Our records indicate that your water account is now past due in the amount of **$[Amount]**. To avoid interruption of service, please submit payment in full before **[Disconnect Date - 30 days after original due date]**. If payment is not received by this date, your water service is scheduled for disconnection and a reconnection fee may apply to restore service. **Ways to Pay:** * Online: [Website] * By Phone: [Phone Number] * In Person: [Office Address], Monday - Friday, [Hours] * By Mail / Drop Box: [Address] **Need Help Paying?** We understand that unexpected financial hardships can happen. We offer flexible payment plans to help you bring your account current and avoid disconnection. To set up a payment plan, please contact our Billing Office at **[Phone Number]** or visit us in person *before* your scheduled disconnection date. If you have already made payment, please disregard this notice. If you believe this notice is in error, please contact us immediately. Thank you for your prompt attention to this matter. Sincerely, **[Name]** **[Title], [City / Utility Department]** **[Phone Number] | [Email Address]** --- Want me to also make a shorter version for a door hanger, or a Spanish translation?

Here is a ready-to-use notice you can customize with your information: --- **[CITY / UTILITY NAME]** [Street Address] | [City, State ZIP] [Phone Number] | [Email / Website] ### IMPORTANT NOTICE: PAST DUE WATER ACCOUNT **Date:** [Date] **Account #:** [Account Number] **Customer Name:** [Resident Name] **Service Address:** [Service Address] **Past Due Amount:** $[Amount] **Original Due Date:** [Due Date] **Scheduled Disconnection Date:** [Disconnect Date] Dear Resident, Our records indicate that your water account is past due in the amount shown above. Please make payment in full, or contact our office to set up a payment plan, **before the scheduled disconnection date**. If we do not receive payment or a signed payment plan agreement within **30 days of the original due date**, your water service will be disconnected without further notice. A reconnection fee of $[Fee Amount] will be charged to restore service, in addition to the full past due balance. **We Can Help With a Payment Plan** We understand that unexpected financial hardships can happen. Payment plans are available to eligible customers to help you catch up on your balance and avoid disconnection. To enroll, please contact our Billing Office **before [Disconnect Date]** at [Phone Number] or visit us at [Office Address] during business hours: [Office Hours, e.g., Monday - Friday, 8:00 a.m. - 5:00 p.m.] **How to Pay:** * **Online:** [Website] * **In Person:** [Office Address] * **By Mail:** [Mailing Address] * **Drop Box:** [Drop Box Location] * **By Phone:** [Phone Number] If you have already made payment, please disregard this notice and accept our thanks. Thank you for your prompt attention to this matter. Please contact us right away so we can work with you to keep your service active. Sincerely, [Name] [Title, e.g., Utility Billing Department] [City / Utility Name]

**Notice: Your water account is past due** Your water account is past due. If it is not paid within 30 days, your water service will be turned off. **What you can do next** 1. Pay the amount due by the date on your bill. 2. Set up a payment plan to pay over time. 3. Contact us if you have questions about your bill. We offer payment plans. You do not need to pay the full amount at once to start a plan. To pay, start a payment plan, or ask a question, contact our office at [phone number] or visit [office address]. Our hours are [hours].

**Notice: Your Water Account Is Past Due** Your water account is past due. Please pay the amount due or contact us within 30 days to avoid having your water service disconnected. **Amount due:** $________ **Account number:** ________ **Pay by:** ________ **Your options:** 1. Pay the full amount due by the date above. 2. Ask about a payment plan. A payment plan lets you pay the amount over time. To pay or set up a payment plan, contact us at [phone number] or visit [office address / website]. If you have already paid, please contact us so we can update your account.

**Notice: Your water account is past due** Your water account is past due. If payment is not received, or a payment plan is not set up, within 30 days, your water service will be disconnected. You have two options: 1. **Pay the past-due amount** within 30 days. 2. **Set up a payment plan.** A payment plan lets you pay the amount over time while keeping your service on. To pay or to set up a plan, contact us at [phone number] or visit [office address] during [hours]. Please have your account number ready if you have it. If you have already paid, please contact us at [phone number] so we can update your account.

**Notice: Your water account is past due** Your water account is past due. If payment is not received, or a payment plan is not set up, within 30 days of this notice, your water service will be disconnected. You have two options: 1. **Pay the amount due** by [date]. Amount due: $[amount] Account number: [number] 2. **Set up a payment plan.** You can spread the amount due over time. Call us to choose a plan that works for you. To pay, set up a plan, or ask a question, contact us at [phone number] or visit [office address / website]. Our hours are [hours]. If you have already paid, please call us at [phone number] so we can update your account.

**[UTILITY COMPANY LETTERHEAD]** **NOTICE OF PAST DUE WATER ACCOUNT** **Potential Service Disconnection** **Date:** [Date] **Account Number:** [Account Number] **Service Address:** [Service Address] **Amount Past Due:** $[Amount] **Original Due Date:** [Date] Dear Resident, Our records indicate that your water account is past due. Payment was due on [Original Due Date] and has not been received. **Important:** If payment is not received within 30 days of the original due date (by **[Disconnection Date]**), your water service will be disconnected. **To avoid interruption of service, please do one of the following by [Disconnection Date]:** 1. **Pay the full past due amount** of $[Amount]; or 2. **Contact us immediately to arrange a payment plan.** We offer flexible payment plans to help residents bring their accounts current. **To make a payment or set up a payment plan, contact:** [Utility Billing Department] Phone: [Phone Number] Email: [Email Address] Office Hours: [Days and Hours] Online: [Website URL] If your service is disconnected, it will be restored only after the past due balance and any applicable reconnection fees are paid in full, or a payment plan has been established. We value you as a resident and want to help you avoid a disruption in water service. Please contact our office as soon as possible. Sincerely, [Name] [Title] [Utility Company Name] --- **Tips for use:** - Fill in all bracketed information before mailing or delivering. - Consider sending this notice by certified mail or posting it at the service address, per your local regulations. - Attach a payment stub or payment plan application if available.

**[UTILITY COMPANY LETTERHEAD]** **NOTICE OF PAST DUE WATER ACCOUNT** **Potential Service Disconnection** **Date:** [Date] **Account Number:** [Account Number] **Service Address:** [Service Address] **Amount Past Due:** $[Amount] **Original Due Date:** [Date] Dear Resident, Our records indicate that your water account is past due. Payment was due on [Original Due Date] and has not been received. **Important:** If payment is not received within 30 days of the original due date (by **[Disconnection Date]**), your water service will be disconnected. **To avoid interruption of service, please do one of the following by [Disconnection Date]:** 1. **Pay the full past due amount** of $[Amount]; or 2. **Contact us immediately to arrange a payment plan.** We offer flexible payment plans to help residents bring their accounts current. **To make a payment or set up a payment plan, contact:** [Utility Billing Department] Phone: [Phone Number] Email: [Email Address] Office Hours: [Days and Hours] Online: [Website URL] If your service is disconnected, it will be restored only after the past due balance and any applicable reconnection fees are paid in full, or a payment plan has been established. We value you as a resident and want to help you avoid a disruption in water service. Please contact our office as soon as possible. Sincerely, [Name] [Title] [Utility Company Name] --- **Tips for use:** - Fill in all bracketed information before mailing or delivering. - Consider sending this notice by certified mail or posting it at the service address, per your local regulations. - Attach a payment stub or payment plan application if available.

Your water account is past due. If you do not pay within 30 days, your water service will be disconnected. You can keep your service on by: - Paying the full balance now, or - Setting up a payment plan. To pay or set up a plan, call [phone number] or visit [office/website]. Contact us before the 30-day deadline if you have questions.

Your water account is past due. If you do not pay within 30 days, your water service will be disconnected. You can keep your service on by: - Paying the full balance now, or - Setting up a payment plan. To pay or set up a plan, call [phone number] or visit [office/website]. Contact us before the 30-day deadline if you have questions.

**Your water account is past due** Your water account has an unpaid balance. If the balance is not paid within 30 days, your water service will be disconnected. You can avoid disconnection by: - Paying the full balance, or - Setting up a payment plan. To make a payment or set up a plan, call [phone number] or email [email address]. Our office is open [days and hours]. If you are having trouble paying, contact us before the 30-day deadline. We will work with you on a payment plan that fits your budget. [Organization name] [Address] [Phone] | [Email] | [Website]

**Your water account is past due** Your water account has an unpaid balance. If the balance is not paid within 30 days, your water service will be disconnected. You can avoid disconnection by setting up a payment plan. A payment plan lets you pay what you owe over time instead of all at once. To set up a plan or ask questions: - Call [phone number] - Email [email address] - Visit [office address] during business hours: [hours] If you already have a payment plan, please keep making your scheduled payments. Thank you.