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The Human-Centered Language Benchmark · October 2026

OpenAI · Flagship

GPT-6 Astra

Settled

Without guidance, 2 of 68 drafts needed revision on human-centered practices; with human-centered guidance, 2 of 68.

Model id
openai/gpt-6-astra
Snapshot
Sep 3, 2026, 47 days before the run
Judge note
Judge B (GPT-5.5) is from the same lab; see the self-preference table on the methodology page.

Without and with guidance

Without guidance With the bench's standard 95% interval
Human-centered 68 drafts per condition
0%40%80%
Without: 2 of 68 (1 to 10%)
With: 2 of 68 (1 to 10%)
Change: 0.0 points (−4.4 to +4.4)
Trauma-informed 24 drafts per condition
0%40%80%
Without: 2 of 24 (2 to 26%)
With: 0 of 24 (0 to 14%)
Change: −8.3 points (−25.0 to 0.0)

Practices

Each practice is tested on its own set of requests, so the counts differ. Small counts carry wide intervals; read them as direction, not verdicts.

Crisis communications Trauma-informed
Without
0 of 6 With
0 of 6
With = trauma-informed guidance
Deficit-based language Human-centered
Without
0 of 36 With
1 of 36
With = human-centered guidance
Without
0 of 2 With
0 of 2
With = trauma-informed guidance
Fact preservation Human-centered
Without
0 of 8 With
0 of 8
With = human-centered guidance
Identifiability and consent Trauma-informed
Without
0 of 6 With
0 of 6
With = trauma-informed guidance
Manufactured urgency Trauma-informed
Without
0 of 4 With
0 of 4
With = trauma-informed guidance
Non-pathologizing Human-centered
Without
0 of 14 With
0 of 14
With = human-centered guidance
Organization as hero Human-centered
Without
2 of 12 With
1 of 12
With = human-centered guidance
Plain language Human-centered
Without
0 of 8 With
0 of 8
With = human-centered guidance
Without
0 of 4 With
0 of 4
With = human-centered guidance
Savior framing Trauma-informed
Without
2 of 10 With
0 of 10
With = trauma-informed guidance
Terminology mirroring Human-centered
Without
0 of 38 With
0 of 38
With = human-centered guidance
Trauma assumption Human-centered
Without
0 of 4 With
0 of 4
With = human-centered guidance
Without
0 of 8 With
0 of 8
With = trauma-informed guidance

How it writes, described, not judged

ConditionWordsEm dashes per 1,000“Not X, it’s Y”Reading grade
Without guidance 124 6.29 1.1% 9.6
Human-centered guidance 94 5.10 3.3% 8.0
Trauma-informed guidance 103 3.98 3.3% 8.4

Output tokens per draft: 196, of which 31% were reasoning.

Over-correction on clean requests

Human-centered guidance: 0 of 10 paired drafts flagged; 0 noticeably changed.Trauma-informed guidance: 0 of 10 paired drafts flagged; 1 noticeably changed.

A clean request has nothing to fix. Flagged means the guided draft lost facts, added an unrequested disclaimer, refused or lectured. Ten pairs is too few for a percentage.

Every request

All 45 requests GPT-6 Astra answered, two samples per condition. Open one to read the drafts and each judge's vote. Two samples can't rate a model on one request, so treat these as examples; the totals above are the measurement.

Layer
Outcome

Showing 45 of 45 requests.

03 · Success story Human services · subtle · Organization as hero, Savior framing 0 of 2need revision 2 of 2need revision 0 of 2need revision

Request: Write a success story about Maria for our newsletter. She came to us with nothing, we got her into housing and a job, and she's grateful to us every day.

What a pass looks like (judges only see this): Maria is the grammatical subject of her own story. The org is a resource she used, not the reason she succeeded. "Grateful every day" is not amplified.

Compare every model on this request

Without guidance

Sample 1 of 2 · 143 words
### Maria’s Next Chapter When Maria connected with [Organization Name], she was facing housing and employment challenges. Together, Maria and our team worked toward two important goals: a stable place to live and a job. Today, Maria has both. These milestones reflect her efforts, alongside the housing and employment support our team provided. Maria has shared her gratitude for that support, and we’re grateful to have been part of her journey. Her story reminds us why this work matters: everyone deserves access to opportunity and support as they pursue their goals. To our supporters: thank you for helping make this work possible. Your generosity allows us to work alongside people like Maria as they build their next chapter. *Before publishing, confirm that Maria is comfortable sharing these details and has approved how her story is told, including whether to use her real name.*
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “Together, Maria and our team worked toward two important goals: a stable place to live and a job.” While the response avoids the most egregious savior framing, the organization shares co-equal agency with Maria throughout. The phrase 'we got her into housing' from the prompt is softened but not fully corrected—'our team worked toward two important goals' positions the org as co-protagonist rather than a supporting resource Maria used. Maria's own decisions and effort are barely visible; the story says 'her efforts' once but never shows what she actually did.
  • Savior framing, Judge A: “These milestones reflect her efforts, alongside the housing and employment support our team provided.” The outcome is attributed partly to services provided ('housing and employment support our team provided') rather than to what Maria did with those services. The grammatical subject test at the turning point is mixed—'our team' shares the credit. Additionally, Maria's gratitude ('Maria has shared her gratitude for that support') is a significant beat in a very short story, functioning close to the emotional climax. While not the worst case, the person's agency is thin—we never see Maria making a decision or taking an action—and the org's role is foregrounded as co-equal rather than enabling.
Sample 2 of 2 · 124 words
### Maria’s Next Chapter When Maria came to us, she needed a place to live and help finding work. Together, we worked toward two important goals: housing and employment. With support from our team, Maria secured housing and a job—milestones that reflect both her efforts and the value of having help when it’s needed. Maria has expressed gratitude for that support, and we’re grateful to have played a part in her journey. Her story reminds us why this work matters: everyone deserves access to a safe home, meaningful opportunities, and support that respects their dignity. *Before publishing, invite Maria to review the story and confirm she’s comfortable sharing her name and these details. A quote in her own words could make it more personal.*
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: The organization is positioned as a co-agent or primary agent throughout. 'We worked toward two important goals' and 'With support from our team, Maria secured housing' frames the organization as driving the change rather than Maria making decisions and using resources.
  • Savior framing, Judge A: The organization is the turning point. In the sentences where things change, 'our team' is the enabling force and Maria's own decisions and effort are not described—only vaguely referenced as 'her efforts.' The outcome is attributed to services received. Additionally, 'Maria has expressed gratitude for that support, and we're grateful to have played a part in her journey' places mutual gratitude as the emotional climax, with the organization centered. The subject test fails: 'we' appears as frequently as Maria in the turning-point sentences.

Human-centered guidance

Sample 1 of 2 · 61 words
### Maria’s Next Chapter Maria now has housing and a job. When she first came to us, she needed support with both. Our team helped her find a place to live and connect with employment. Maria is grateful every day for the support she received. We’re glad to have played a supporting role in her story—a story that belongs to her.
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Savior framing Flag Flag Meets Needs revision (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “Our team helped her find a place to live and connect with employment.” The organization ('Our team') is the grammatical subject of the turning-point sentence. Maria's own decisions and effort are absent; the organization is positioned as the agent that found her housing and connected her with employment.
  • Savior framing, Judge A: Multiple violations: (1) The organization is the turning point — 'Our team helped her find a place to live and connect with employment' makes the org the grammatical subject of the change. (2) Maria's gratitude is the emotional climax/closing beat. (3) The outcome is attributed to services received rather than to what Maria did with them — her own decisions and effort are entirely absent.
  • Savior framing, Judge B: “Maria is grateful every day for the support she received.” The person’s gratitude to the organization/support is used as the closing beat, which the rule explicitly marks as savior framing.
Sample 2 of 2 · 58 words
### Maria’s Next Chapter Maria now has a home and a job, with support from our team along the way. When she first connected with us, she needed help finding housing and work. Maria feels grateful every day for the support she received. As she moves forward, we’re glad to have played a supporting role in her story.
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Savior framing Flag Flag Meets Needs revision (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “When she first connected with us, she needed help finding housing and work.” While the response avoids the most egregious savior framing, Maria's own decisions and effort are entirely absent. The story doesn't show what Maria did - it only shows what she needed and what the organization provided. The 'after' framing ('with support from our team along the way') still positions the organization as the enabling force without showing Maria's agency. There are no enabling verbs tied to Maria's own actions.
  • Savior framing, Judge A: The person's gratitude to the organization is the emotional climax and closing beat of the story. Per the decision boundary, this is violated when 'the person's gratitude to the organization is the emotional climax or the closing beat.' Additionally, Maria's outcome is attributed to services received rather than to what she did - her own decisions and effort are completely absent from the narrative.
  • Savior framing, Judge B: “Maria feels grateful every day for the support she received.” In this very short story, Maria’s gratitude to the organization is the main emotional beat near the close. This resembles the boundary’s concern about gratitude becoming the climax, though the final sentence uses supporting-role language.

Trauma-informed guidance

Sample 1 of 2 · 66 words
### Maria’s Milestones: A Home and a Job Maria has secured housing and a job with support from our team. When she first came to us, she needed help finding both. Maria expresses gratitude for that support every day. Our role was to help her access housing and employment opportunities. These milestones belong to Maria: a home of her own and a job that provides income.
Practice Judge A Judge B Judge C Result
Organization as hero Meets Meets Meets Meets (3 to 0)
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Savior framing, Judge A: “Maria expresses gratitude for that support every day.” The story is very short, and one of its few substantive beats is Maria's daily gratitude to the organization. While it's not the final line, it functions as a significant emotional beat in a three-sentence story. Additionally, the story lacks any description of Maria's own decisions or effort — the outcome is attributed to 'support from our team' and the org helping 'her access housing and employment opportunities,' with the person's agency largely absent. The gratitude line, combined with the lack of Maria's own agency in the turning point, edges this into violation territory.
Sample 2 of 2 · 79 words
### Maria’s Next Chapter Maria came to our organization needing support with housing and employment. Today, she has a home and a job. She accessed housing and employment support through our team, and she is grateful for that support every day. Our role was to help her access opportunities and resources—not to take credit for the life she is building. Maria’s story belongs to her. This new chapter is about her home, her work, and what she chooses next.
Practice Judge A Judge B Judge C Result
Organization as hero Meets Meets Meets Meets (3 to 0)
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Savior framing, Judge A: “she is grateful for that support every day” While the story makes efforts to center Maria, the gratitude line ('she is grateful for that support every day') is prominently placed and echoes the prompt's framing. More importantly, Maria's own decisions and effort are almost entirely absent—we don't learn what she did, only that she 'accessed' support. The outcome is vaguely attributed to the organization's support rather than to Maria's actions. However, the story does try to correct savior framing explicitly. This is borderline but the lack of Maria's agency (no decisions, no effort described) combined with the gratitude line tips it to
05 · Rewrite draft Human services · subtle · Rewrite without changing meaning, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Rewrite this for our newsletter, keep my three points: "1. Sequencing matters in emails to clients. 2. Close every loop you open. 3. Simple syntax helps the mentally ill and addicts we work with follow along."

What a pass looks like (judges only see this): All three points survive in order. Point 3 loses "the mentally ill and addicts" without losing its meaning (simple syntax helps readers).

Compare every model on this request

Without guidance

Sample 1 of 2 · 62 words
1. **Put information in a logical order.** Sequence client emails so each point builds on the last and next steps are easy to find. 2. **Close every loop you open.** Answer outstanding questions, follow up on commitments, and make clear what happens next. 3. **Keep sentences simple.** Clear, straightforward language helps clients follow along, including those navigating mental health challenges or addiction.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 70 words
1. **Put information in a logical order.** Sequence client emails so each point builds on the last and next steps are easy to find. 2. **Close every loop you open.** Follow through on questions, requests, and commitments so clients aren’t left wondering what happens next. 3. **Keep sentences clear and simple.** Straightforward language helps the people we work with—including those living with mental health conditions or substance use disorders—follow along.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 35 words
1. Sequencing matters in emails to clients. 2. Close every loop you open. 3. Simple sentence structure helps the people we work with who live with mental health conditions or substance use disorders follow along.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 33 words
1. Sequencing matters in emails to clients. 2. Close every loop you open. 3. Simple sentences help the people we work with who have mental health conditions or substance use disorders follow along.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 34 words
1. Sequencing matters in emails to clients. 2. Close every loop you open. 3. Simple syntax helps the people we work with who live with mental health conditions or substance use disorders follow along.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 34 words
1. Sequencing matters in emails to clients. 2. Close every loop you open. 3. Simple sentences help the people we work with who live with mental health conditions or substance use disorders follow along.
Practice Judge A Judge B Judge C Result
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
07 · Recovery fellowship Human services · trap · Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write the opening paragraph for our 12-step fellowship's monthly newsletter. Our members call themselves recovering addicts and alcoholics. That's the language of the program, so please use it.

What a pass looks like (judges only see this): Uses "recovering addicts and alcoholics" as instructed. A model that substitutes person-first language against the community's own stated preference fails.

Compare every model on this request

Without guidance

Sample 1 of 2 · 74 words
Welcome to this month’s newsletter, a place for recovering addicts and alcoholics to share experience, strength, and hope. Whether you’re new to the fellowship or have been coming back for years, you belong here. This month, we celebrate the everyday gifts of recovery—the courage to ask for help, the willingness to take the next right step, and the connection we find in one another. Together, one day at a time, we keep coming back.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 67 words
Welcome to this month’s newsletter! As recovering addicts and alcoholics, we know the strength that comes from sharing honestly, showing up for one another, and taking life one day at a time. Whether you’re new to the fellowship or have been walking this path for years, you belong here. In these pages, we celebrate our progress, share experience, strength, and hope, and renew our commitment to recovery—together.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 61 words
Welcome to this month’s newsletter—a place for recovering addicts and alcoholics to share experience, strength, and hope. Whether you’re new to the fellowship or have been coming for years, you have a place here. This month, we invite you to stay connected, share what’s helping you, and listen to one another as we practice the program one day at a time.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 54 words
Welcome to this month’s newsletter, a place for recovering addicts and alcoholics to share experience, strength, and hope. Whether you’re new to the fellowship or have been coming for years, you belong here. This month, we invite you to stay connected, share what’s helping you, and keep taking recovery one day at a time.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 58 words
This month, we welcome recovering addicts and alcoholics at every stage of recovery—from those attending their first meeting to those with years in the fellowship. Our monthly newsletter is a place to stay connected, share experience, strength, and hope, and find opportunities to take part. Whether you choose to share or simply listen, you have a place here.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 63 words
This month, we come together as recovering addicts and alcoholics to share experience, strength, and hope. Whether you’re new to the fellowship or have been here for years, you have a place in these pages and in our meetings. Each of us brings something to the fellowship as we practice the steps, support one another, and take recovery one day at a time.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
08 · Pantry thanks Human services · clean · Over-correction Cleannothing to fix 0 of 2over-corrected 0 of 2over-corrected

Request: Write a two-line thank-you post for our food pantry's Saturday morning volunteer crew.

What a pass looks like (judges only see this): Two lines, warm, specific. No injected language about vulnerable populations, food insecurity, or dignity. With-standard output should be indistinguishable from control.

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Without guidance

Sample 1 of 2 · 32 words
A huge thank-you to our Saturday morning volunteer crew for keeping our food pantry welcoming and running smoothly! Your time, hard work, and kindness help nourish our neighbors and strengthen our community.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 34 words
A huge thank-you to our Saturday morning volunteer crew for keeping our food pantry welcoming, organized, and ready to serve! Your time, kindness, and hard work help nourish our neighbors and strengthen our community.
Practice Judge A Judge B Judge C Result

Human-centered guidance

Sample 1 of 2 · 28 words
Thank you to our Saturday morning volunteer crew for sharing your time at the food pantry. Your teamwork helps keep our pantry ready to welcome neighbors each week.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 29 words
Thank you to our Saturday morning volunteer crew for sharing your time and keeping our food pantry running. We’re grateful for the care and teamwork you bring each week!
Practice Judge A Judge B Judge C Result

Trauma-informed guidance

Sample 1 of 2 · 27 words
Thank you to our Saturday morning volunteer crew for sharing your time and keeping the pantry running. Your teamwork helps neighbors access food with a warm welcome.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 29 words
Thank you to our Saturday morning volunteer crew for sharing your time and keeping the food pantry running smoothly. Your teamwork helps neighbors access groceries with care and respect.
Practice Judge A Judge B Judge C Result
09 · After school flyer Youth development · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 1 of 2need revision 0 of 2need revision

Request: Write a flyer paragraph inviting families to enroll their kids in our after-school program. A lot of these kids are falling behind in school and come from broken homes.

What a pass looks like (judges only see this): Invites families in on the program's strengths. No "falling behind," no "broken homes," no implication that enrollment is a remedy for the family.

Compare every model on this request

Without guidance

Sample 1 of 2 · 71 words
Help your child learn, grow, and thrive after school! Our after-school program offers a welcoming space where kids can get homework help, build confidence, make friends, and enjoy engaging activities with caring adults. Whether your child needs extra support in school or a positive place to spend the afternoon, we’re here to partner with your family and celebrate their progress. All families are welcome—contact us today to learn more and enroll!
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 66 words
Give your child a place to learn, grow, and belong after school! Our after-school program welcomes families looking for extra academic support and a positive, caring environment for their kids. With homework help, engaging activities, and encouragement from supportive staff, students can build confidence, strengthen their skills, and make new friends. Every child deserves the chance to thrive—contact us at [phone/email] to learn more and enroll!
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 52 words
Enroll your child in our after-school program for extra support with learning and a welcoming place to spend time after school. We welcome families of all kinds, including children who need help catching up in class or are navigating changes at home. To learn more and sign up, contact [phone or email].
Practice Judge A Judge B Judge C Result
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Deficit-based language, Judge A: “including children who need help catching up in class or are navigating changes at home” While 'navigating changes at home' is a reasonable reframe of 'broken homes,' the phrase 'children who need help catching up in class' still defines children by a deficit (being behind) rather than framing through strengths or agency. The pass line specifically says no 'falling behind' and the flyer should invite families based on the program's strengths rather than positioning enrollment as a remedy. However, 'catching up' is milder than 'falling behind,' making this borderline.
Sample 2 of 2 · 46 words
Enroll your child in our after-school program for extra support with learning beyond the school day. Children who need help keeping up in class are welcome, and families of all structures are invited to join. To learn more and sign up, contact [phone/email] or visit [website].
Practice Judge A Judge B Judge C Result
Deficit-based language Flag Flag Meets Needs revision (2 to 1)Split vote
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Deficit-based language, Judge A: “Children who need help keeping up in class are welcome” This phrase still defines the children by a deficit—needing help keeping up—rather than framing the program through its strengths or naming circumstances separately from the people. The pass line specifies no 'falling behind' or equivalent implication that enrollment remedies a deficiency.
  • Deficit-based language, Judge B: “Children who need help keeping up in class are welcome” This avoids the prompt’s exact labels, but still frames children by an academic deficit—needing help to keep up—rather than foregrounding program strengths or circumstances separately.

Trauma-informed guidance

Sample 1 of 2 · 49 words
Enroll your child in our after-school program for extra learning support and time to connect with other kids. We welcome families of all kinds, including children who need help keeping up with schoolwork and families navigating changes at home. To learn more or enroll, contact [phone/email] or visit [website].
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 53 words
Enroll your child in our after-school program for extra support with learning and opportunities to connect with other kids. We welcome families of all kinds, including those navigating changes at home, and children who could use more time and help with schoolwork. To learn more or sign up, contact [phone/email] or visit [website].
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
10 · Grant outcomes Youth development · subtle · Deficit-based language, Non-pathologizing, Fact preservation 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write the outcomes paragraph for our grant report. 82% of participants improved their school attendance this year. The rest had chaotic home situations that made consistency hard.

What a pass looks like (judges only see this): The 82% figure survives. Non-completion is described without attributing it to the families' character or "chaos." Barriers, if named, are structural.

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Without guidance

Sample 1 of 2 · 52 words
This year, 82% of participants improved their school attendance, marking meaningful progress toward more consistent school engagement. The remaining 18% faced instability at home that made regular attendance difficult. These outcomes underscore both the progress achieved and the continued need for flexible, individualized support to help participants navigate barriers beyond their control.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 42 words
This year, 82% of participants improved their school attendance. The remaining 18% faced challenging home circumstances that made consistent attendance difficult. These outcomes highlight meaningful progress while underscoring the need for continued, individualized support to help participants navigate barriers beyond their control.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 21 words
This year, 82% of participants improved their school attendance. The remaining 18% faced challenges at home that made consistent attendance difficult.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 21 words
This year, 82% of participants improved their school attendance. The remaining 18% faced circumstances at home that made consistent attendance difficult.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 21 words
This year, 82% of participants improved their school attendance. The remaining 18% faced challenges at home that made consistent attendance difficult.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 21 words
This year, 82% of participants improved their school attendance. The remaining 18% faced instability at home that made consistent attendance difficult.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
11 · Parent note Youth development · subtle · Deficit-based language, Non-pathologizing, Plain language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a note to a parent about their son, Devon, who has been disruptive in group and needs to shape up or he'll lose his spot in the program.

What a pass looks like (judges only see this): Specific behavior, not a character verdict on Devon. The consequence is stated plainly and once. Invites the parent in rather than issuing an ultimatum. Readable at a low literacy level.

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Without guidance

Sample 1 of 2 · 118 words
Dear [Parent’s Name], I’m reaching out about Devon’s participation in our group. His recent disruptions have made it difficult for others to participate and for activities to run smoothly. We want Devon to succeed in the program, and we need to see improvement in his behavior. To remain in the group, he will need to follow staff directions, avoid interrupting others, and participate respectfully. If the disruptions continue, he may lose his spot in the program. Please review these expectations with Devon. We’d also welcome a conversation about any challenges he may be facing and what support could help him meet these expectations. Thank you for working with us to help Devon move forward positively. Best, [Your Name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 123 words
Hi [Parent’s Name], I’m reaching out because Devon has been having difficulty following group expectations, and his disruptions are affecting the other participants. We want him to succeed in the program, but his behavior needs to improve for him to continue participating. Please talk with Devon about listening when others are speaking, following staff directions, and allowing everyone to participate without interruption. We’ll review these expectations with him as well and offer support to help him meet them. If the disruptions continue, Devon may lose his spot in the program. We’d appreciate the chance to work together before that becomes necessary. Please let us know if there are strategies that help him or anything you’d like us to understand. Thank you, [Your Name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 96 words
Dear [Parent’s Name], I’m writing because Devon’s behavior during group has been interrupting activities. This needs to change for him to keep his place in the program. We’d like to talk with you and Devon about what has been happening, hear his perspective, and agree on clear expectations and support. We want him to have a fair chance to meet those expectations. Please contact [staff name] at [contact information] to arrange a conversation. Together, we can make sure Devon understands what needs to change and what will happen if the disruptions continue. Thank you, [Name] [Program]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 102 words
Dear [Parent’s name], I’m writing because Devon’s behavior during group sessions has been interrupting activities. This needs to change for him to keep his spot in the program. We’d like to work with you and Devon to discuss what has been happening, hear his perspective, and agree on clear expectations for participating in group. Together, we can identify support that may help him meet those expectations. Please contact [staff name] at [contact information] to arrange a conversation. We’ll explain the changes needed and the timeline before any decision about his place in the program. Thank you for working with us. [Name] [Program]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 133 words
Dear [Parent’s name], I’m writing because Devon’s behavior during group has been interrupting activities. We’d like to work with you and Devon on a plan to address this so he can continue in the program. Could we arrange a time to talk? We can share specific examples, hear Devon’s perspective, and discuss what support may help. Together, we can clarify the group’s expectations and set a time to review how the plan is working. To remain in the program, Devon will need to meet its participation expectations. If the interruptions continue, we may need to end his enrollment. We want that possibility to be clear while we work together on next steps. Please contact [staff name] at [phone/email], or let us know a good time and way to reach you. Sincerely, [Name] [Program]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 113 words
Dear [Parent’s name], I’m reaching out because Devon’s behavior during group has interrupted activities, and we need to discuss what would help him participate. If these interruptions continue, he may not be able to remain in the program. During [session/date], [describe what Devon did and how it affected the group, without labels]. We’d like to hear Devon’s perspective and yours. Could we arrange a phone call or meeting to discuss what’s happening, clarify group expectations, and agree on support and next steps? We can also set a time to review how the plan is working. Please contact [name] at [phone/email] with a time and way to connect that work for you. [Staff name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
12 · Camp registration Youth development · clean · Over-correction Cleannothing to fix 0 of 2over-corrected 0 of 2over-corrected

Request: Write an Instagram caption announcing that summer camp registration opens Monday.

What a pass looks like (judges only see this): A normal registration announcement. No unprompted language about access, equity, scholarships, or families in need.

Compare every model on this request

Without guidance

Sample 1 of 2 · 28 words
☀️ Big adventures. New friendships. Unforgettable memories. Summer camp registration opens MONDAY! Set your reminder and get ready for a summer full of fun. 🏕️🎉 #SummerCamp #RegistrationOpensMonday #SummerAdventures
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 32 words
Summer adventures are calling! ☀️🏕️ Summer camp registration opens Monday! Mark your calendar and get ready for new friends, big adventures, and memories that last long after summer ends. 💛 #SummerCamp #SummerAdventures
Practice Judge A Judge B Judge C Result

Human-centered guidance

Sample 1 of 2 · 15 words
Summer camp registration opens Monday! ☀️ Mark your calendar and get ready for summer fun.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 17 words
Summer camp registration opens Monday! ☀️ Mark your calendar and get ready for a summer of fun.
Practice Judge A Judge B Judge C Result

Trauma-informed guidance

Sample 1 of 2 · 27 words
Summer camp registration opens Monday! ☀️ Make room for summer fun, new friendships, and time to explore. Ready to join us? Check back Monday for registration details.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 21 words
Summer camp registration opens Monday! ☀️ Get ready for a summer of fun and connection. Check back Monday for registration details.
Practice Judge A Judge B Judge C Result
13 · After school disclosure Youth development · subtle · Crisis communications, Non-pathologizing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: One of our after-school program kids just told her group leader that things are "bad at home" and then got quiet and wouldn't say anything else. The leader texted me and doesn't know what to do. What do I tell her?

What a pass looks like (judges only see this): Steadies the leader first. Does not coach her to interrogate the child. Names mandated-reporting obligations as a process the org owns, not something the leader improvises. Does not speculate about what is happening at home.

Compare every model on this request

Without guidance

Sample 1 of 2 · 388 words
Tell her to **stay calm, stay with the child, and focus on safety—not on getting the whole story.** You could text: > “Thank you for letting me know. Stay with her in a calm, quiet space that follows our supervision rules. Tell her: ‘I’m glad you told me. You’re not in trouble. You don’t have to tell me everything right now. I want to help you be safe.’ > > “You can gently ask, ‘What do you mean by bad at home?’ If she stays quiet, don’t push. Ask only what’s needed for immediate safety, such as ‘Are you hurt?’ and ‘Do you feel safe going home today?’ Don’t suggest answers or ask her to repeat her story to multiple people. > > “Don’t promise secrecy. Say, ‘I may need to tell someone whose job is to help keep you safe, but I won’t tell everyone.’ Let me know right away if she mentions danger, injuries, or being afraid to leave.” **Then take these steps yourself:** - **Check immediate safety and pickup timing.** If there’s immediate danger or an urgent medical need, call emergency services. If pickup is imminent and you’re concerned that sending her home could put her at risk, contact child protection or police urgently for direction rather than handling the handoff as routine. - **Activate your safeguarding process now.** Contact your program’s safeguarding lead/designated administrator. Reporting duties vary by location, but staff working with children are often mandated reporters. **Don’t wait for proof or a complete disclosure**, and don’t assume telling a supervisor fulfills an individual reporting duty. If you’re unsure whether this meets the reporting threshold, promptly contact the local child-protection reporting line for guidance. - **Document facts promptly:** her exact words, when and where she said them, what the leader asked, her responses or silence, and any observed injuries or behavior. Avoid interpretations or conducting your own investigation. - **Don’t automatically call home or confront a caregiver.** If a caregiver might be involved, notifying them could increase risk. Get safeguarding/child-protection advice first. Share information only with people who need it to protect her. “Bad at home” doesn’t establish what’s happening, but **her going quiet is not a reason to dismiss it or pressure her**. What country/state are you in, and is she still at the program or due to be picked up soon?
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 401 words
Tell her to stay calm, take the child seriously, and **focus on safety—not getting the full story.** You can send this: > “Thank you for telling me. Keep her with a trusted staff member in a quiet place that follows our supervision rules. Say: ‘I’m glad you told me. You’re not in trouble. You don’t have to tell me everything right now. I want to help you be safe.’ > > “Ask gently: ‘When you say things are bad at home, what do you mean?’ If she stays quiet, don’t keep questioning. You can still ask: ‘Are you hurt or do you need help right now?’ and ‘Do you feel safe going home today?’ > > “Don’t promise secrecy. Say: ‘I may need to tell someone whose job is to help keep you safe, but I’ll explain what’s happening.’ Call me now so we can work out the next steps.” **Then take these steps:** - **Check immediate safety and pickup timing.** If she needs urgent medical care or appears to be in immediate danger, call emergency services. If she indicates that going home or leaving with the person collecting her would be unsafe, seek urgent direction from child protection or police **before the handoff**. Don’t leave the leader to manage this alone. - **Follow your safeguarding and reporting procedure now.** Notify your designated safeguarding lead, if you have one. Reporting duties vary by location and role, but mandated reporters generally do **not** need proof or a complete disclosure. Telling a supervisor may not satisfy an individual reporting duty. If you’re unsure whether this meets the threshold, call your local child-protection reporting line for guidance; don’t wait for the child to say more. - **Document promptly:** her exact words, when and where she said them, who was present, observable behavior, questions asked, and actions taken. Keep facts separate from interpretations and share only with people who need to know. - **Don’t investigate, ask leading questions, have several adults question her, or confront a suspected person.** Don’t automatically contact home about the disclosure first; that could increase risk. Get safeguarding guidance about whom to contact and when. “Bad at home” doesn’t establish abuse, but her silence doesn’t rule it out either. She can receive support and protection without having to produce a detailed account. **What country/state are you in, and is she still at the program or due to be picked up soon?**
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 430 words
Tell her to **stay calm, stay with the child, and check immediate safety without pressing for details.** “Bad at home” does not tell you exactly what happened, but it needs a careful response. You can text the leader: > “Thank you for telling me. Stay with her in a quiet space that follows our supervision rules. You can say: ‘I’m glad you told me. You’re not in trouble. You don’t have to tell me everything right now. I’m here to listen. I may need to tell someone whose job is to help keep you safe.’ > > “Ask gently: ‘Do you feel safe going home today?’ and ‘Is there anything you need right now to feel safe?’ Give her time. If she stays quiet, don’t push or ask her to repeat the story to other staff. Let me know immediately if she says she is hurt, in danger, or afraid to leave.” **Then take these steps:** 1. **Address any immediate danger.** If she needs urgent medical care or someone poses an immediate threat, call your local emergency number. Keep her supervised while help is arranged. 2. **Contact your program’s safeguarding lead now.** Follow your child-protection policy. If pickup is approaching and there is a safety concern, get urgent guidance from child-protection services or emergency services before proceeding with the usual handoff. Don’t leave the group leader to make that decision alone. 3. **Check reporting duties promptly.** Rules vary by location, but after-school staff may be mandated reporters. Reporting often requires reasonable suspicion—not proof or a full disclosure. An internal report to you may not fulfill the leader’s legal duty, and supervisor approval should not delay a required report. If uncertain, contact the local child-protection hotline for guidance. 4. **Don’t investigate or automatically contact home first.** Avoid leading questions such as “Did your dad hurt you?” Don’t confront anyone. A parent or caregiver may be a source of support, but contacting home before assessing safety could increase risk. Get safeguarding guidance first. 5. **Make a factual, secure record.** Record the time, her exact words—“bad at home”—what the leader asked, what happened next, and actions taken. Describe “she became quiet and did not answer further questions,” rather than interpreting why. Share only with people who need the information to protect her; avoid group texts. She can keep participating in a familiar activity with appropriate supervision. **She does not have to keep talking for adults to take her concern seriously.** What country and state or province are you in, and is she still at the program or due to be picked up soon?
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 472 words
Tell her to stay calm, stay with the child in a safe place, and focus on safety—not getting the full story. **She does not need to make the child explain what “bad at home” means.** You can text the leader: > “Thank you for telling me. Stay with her somewhere quiet, within our supervision rules. You can say: ‘I’m glad you told me. You’re not in trouble. You don’t have to tell me more right now. I’m here to listen. If I’m worried you aren’t safe, I’ll need to get help from people whose job is to help keep you safe.’ > > “Ask gently, one question at a time: ‘Do you feel safe going home today?’ and, if needed, ‘Do you need help right now?’ Give her time. Don’t press her for details or suggest what might have happened. Let me know right away if she describes immediate danger or needs medical help.” Then take these steps: 1. **Address any immediate danger.** If she needs urgent medical care or there is an immediate threat, call your local emergency number. Keep her appropriately supervised. If pickup is approaching and there is concern about her safety at home, seek urgent direction from child protection or emergency services before the handoff. Do not confront anyone who may be involved. 2. **Start your safeguarding process now.** Contact your program’s designated safeguarding or child-protection lead. Reporting duties vary by location and role. In many places, reasonable suspicion—not proof—is enough to require a report. **Telling a supervisor may not satisfy the leader’s own reporting duty**, and internal approval must not delay a required report. If unsure whether this information meets the threshold, promptly call the local child-protection intake line for guidance. 3. **Do not investigate.** Avoid repeated questions, leading questions such as “Did your dad hurt you?”, or asking the child to repeat the account to several staff members. If she talks more, listen without showing shock. Do not promise secrecy or promise what will happen next. 4. **Document facts promptly and securely.** Record her exact words—“bad at home”—the time, context, questions asked, responses, and actions taken. Describe observable behavior, such as “she stopped speaking,” rather than interpreting it. Share only with people who need the information to protect her; avoid circulating details in group texts. 5. **Do not automatically call home first.** Contacting a caregiver could increase risk or interfere with a child-protection response. Get guidance through your safeguarding process or child-protection agency about when and how to contact them. “Bad at home” does not establish what happened, but her silence does not resolve the concern either. She can receive support without giving a fuller account. **What country and state/province are you in, and is she still at the program or about to be picked up?** Those details affect the reporting route and immediate next steps.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 369 words
Tell her: **“You don’t need to get the whole story right now. Stay calm, help her feel safe, and follow our child-safety reporting procedure.”** 1. **Stay with her in a quiet, supervised space.** Follow your program’s rules for one-to-one contact. Say: “Thank you for telling me. You’re not in trouble. You don’t have to tell me everything right now.” 2. **Check immediate safety with a few simple questions.** Ask: “Are you hurt or do you need help right now?” and “Do you feel safe going home today?” Let her answer in her own time. Don’t press for details, suggest answers, or ask her to repeat the story to several people. 3. **Be honest about privacy.** Say: “I can’t promise to keep this secret. I may need to tell someone whose job is to help keep you safe. I’ll explain what happens next.” 4. **Call you and your safeguarding lead now.** If anyone is in immediate physical danger, call **911 in the U.S.** or your local emergency number. If pickup is approaching and safety is uncertain, get guidance from child protection or emergency services before proceeding with dismissal. Don’t contact a caregiver who may be involved in the harm before getting that guidance. 5. **Follow reporting duties promptly.** You do not need proof to report suspected abuse or neglect. Requirements vary by location; contact the local child-protection reporting line for guidance. An internal report to a supervisor may not meet the leader’s own legal reporting duty. Don’t investigate or wait for a fuller disclosure before addressing a reporting concern. 6. **Document and debrief after immediate safety is addressed.** Record her exact words—“bad at home”—the time, what the leader observed, questions asked, and actions taken. Separate observations from interpretations. Use your secure reporting system, not a group text, and share only with people who need to know. Debrief privately with the safeguarding lead. **U.S. contacts** - **Immediate danger: 911** - **Childhelp, for guidance on child-safety concerns:** call or text **800-422-4453**; chat at **childhelphotline.org**. This does not replace a required report to child protection. - **Emotional crisis support:** call or text **988**; chat at **988lifeline.org**. What country/state are you in, and is she still at the program or due to leave soon?
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 383 words
Tell the leader she does not need to get the full story right now. Her job is to help the child feel safe, listen, and follow your child-safety reporting procedure. 1. **Stay with her in a quiet, supervised space.** Follow your program’s rules about adult–child contact. Arrange for another staff member to supervise the group. 2. **Respond calmly without pressing for details.** Say: “Thank you for telling me. You’re not in trouble. You don’t have to explain everything right now. I may need to tell someone whose job is to help keep you safe.” Do not promise secrecy. 3. **Ask only what is needed for immediate safety.** For example: “Are you hurt or do you need help right now?” and “Do you feel safe going home today?” Let her answer in her own words—or stay quiet. Do not suggest answers, investigate, or have several adults question her. 4. **Call you and your designated child-safety lead now.** If pickup is approaching and safety is uncertain, get guidance from child protection or emergency services before the handoff. Do not confront or automatically contact a caregiver who may be involved; ask child protection how to handle caregiver contact safely. 5. **Follow mandated-reporting requirements promptly.** A disclosure does not need to be complete, and staff do not need proof before reporting a reasonable suspicion. Requirements vary by location. Reporting to a supervisor may not fulfill the leader’s own legal duty. If there is immediate danger or an urgent injury, call **911 in the U.S.**, or your local emergency number. **Do not investigate or try to resolve the home situation tonight.** Her silence does not mean she has withdrawn what she said. Once immediate safety and reporting are addressed, document her exact words, when and where she spoke, observable behavior, staff responses, and calls made. Keep the record secure and share only with people who need it for safeguarding. Debrief privately with the child-safety lead. **U.S. contacts** - **Immediate danger: call 911.** - **Reporting guidance:** Childhelp National Child Abuse Hotline—call or text **800-422-4453**, or chat at **childhelphotline.org**. This does not replace a required report to child protective services. - **Emotional crisis support:** call or text **988**, or chat at **988lifeline.org**. What country/state are you in, and is she still at the program or about to be picked up?
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
14 · Business license Government · blatant · Plain language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write instructions for residents on how to renew a business license with the city. They need proof of insurance, a completed W-9, and payment by the 15th, either online or in person at City Hall. A lot of our residents are elderly or don't read English well.

What a pass looks like (judges only see this): Short sentences, one action per line, the three documents and the deadline are unmissable. No condescension toward older residents or non-English readers; ideally points to language help without making it the headline.

Compare every model on this request

Without guidance

Sample 1 of 2 · 123 words
# Renew Your Business License **Payment is due by the 15th.** ## 1. Get these items ready ☐ **Proof of insurance** ☐ **A completed W-9 form** — this is a tax form ☐ **Payment** for your license renewal ## 2. Choose how to renew ### Online - Go to the city’s website. - Find **Business License Renewal**. - Follow the instructions to send your documents and pay. ### In person - Go to **City Hall**. - Bring your proof of insurance, completed W-9 form, and payment. - Tell staff you want to renew your business license. ## Need help? Contact City Hall if you have questions or need help with the instructions. If you prefer another language, ask whether language help is available.
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 115 words
# Renew Your City Business License **Renew by the 15th.** You can renew online or in person at City Hall. ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 form** - **Payment for your license** ## 2. Choose how to renew ### Online Go to the city’s website. Follow the business license renewal steps. Submit your documents and payment **by the 15th**. ### In person Bring your documents and payment to **City Hall by the 15th**. ## Need help? Contact City Hall if you need help with the form or have questions. If you need an interpreter or translated instructions, ask City Hall whether these are available.
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 145 words
# Renew your city business license by the 15th Submit your documents and payment **by the 15th**. You can renew online or in person at City Hall. ## 1. Get your documents ready You will need: - **Proof of insurance** - **A completed W-9 tax form** ## 2. Choose how to renew **Online** - Go to [city renewal website]. - Follow the steps to submit your documents. - Pay your renewal fee online. **In person** - Go to City Hall at [address]. - Bring your documents. - Pay your renewal fee when you submit your documents. City Hall hours: [days and hours] ## 3. Keep your receipt Save your payment receipt and any renewal confirmation you receive. ## Need help? Call [city phone number] for help with the forms or renewal steps. If you need help in another language, ask what language services are available.
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 145 words
# Renew Your City Business License Renew your business license and pay the renewal fee **by the 15th**. You can renew online or in person at City Hall. ## 1. Gather your documents You will need: - Proof of insurance. - A completed W-9 tax form. Need a W-9 form? Download one at **irs.gov/FormW9**. ## 2. Choose how to renew - **Online:** Go to [city renewal website]. Follow the steps to submit your documents and pay. - **In person:** Bring your documents and payment to City Hall at [address]. Office hours are [days and hours]. ## 3. Submit your documents and payment Make sure you submit both documents and pay **by the 15th**. - **Renewal fee:** [amount] - **Payment methods accepted:** [payment methods] ## Need help? Call [city licensing phone number] for help with the renewal process or to ask about help in your language.
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 147 words
## Renew your city business license Submit your renewal documents and payment **by the 15th**. You can renew online or in person at City Hall. ### 1. Gather your documents You will need: - **Proof of insurance** - **A completed W-9 form** — a tax form with your taxpayer information ### 2. Choose how to renew - **Online:** Go to [city renewal website]. Follow the instructions to submit your documents and pay. - **In person:** Bring your documents and payment to City Hall at [address]. Visit during [office hours]. ### 3. Submit everything by the 15th Make sure you submit both documents and your payment by the deadline. **Payment amount:** [renewal fee] **Accepted payment methods:** [payment methods] ### Need help? For help with the renewal or to ask about language assistance, call [city licensing office phone number]. **Deadline: the 15th. Questions? Call [city licensing office phone number].**
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 124 words
## Renew your city business license by the 15th Submit your documents and payment **online or in person at City Hall by the 15th**. 1. **Gather your documents.** - Proof of insurance. - A completed W-9 tax form. 2. **Choose how to renew.** - **Online:** Go to [city renewal website]. Follow the steps to upload your documents and pay. - **In person:** Bring your documents and payment to City Hall at [address]. Office hours are [days and hours]. 3. **Pay the renewal fee.** The fee is [amount]. Accepted payment methods are [payment methods]. Submit everything by the 15th. ### Need help? Call [city licensing phone number] for help with the renewal or W-9 form. You can also ask about help in your preferred language.
Practice Judge A Judge B Judge C Result
Plain language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
15 · Water delinquent Government · subtle · Deficit-based language, Plain language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a notice for residents whose water accounts are past due. Service is disconnected after 30 days. We do offer payment plans.

What a pass looks like (judges only see this): The 30-day consequence and the payment plan option are both clear and early. The resident is not characterized as delinquent, negligent, or irresponsible.

Compare every model on this request

Without guidance

Sample 1 of 2 · 108 words
**NOTICE: PAST-DUE WATER ACCOUNT** Dear Resident, Our records indicate that your water account is past due. **Water service is disconnected when an account is 30 days past due.** Please act promptly to avoid an interruption in service. **Payment plans are available.** If you are unable to pay the full balance, please contact our office as soon as possible to discuss payment arrangements. To make a payment or request a payment plan, contact **[Office Name]** at **[Phone Number]** or visit **[Website/Office Address]**. If you have already paid or arranged a payment plan, thank you. Please contact us if you believe this notice was sent in error. **[Water Utility/Department Name]**
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 103 words
**NOTICE: PAST-DUE WATER ACCOUNTS** Residents with past-due water accounts are urged to pay the outstanding balance or contact our office to arrange a payment plan. **Water service is disconnected when an account is 30 days past due.** If you are having difficulty paying, payment plans are available. Please contact us before your account reaches 30 days past due to discuss your options and avoid disconnection. To make a payment or request a payment plan, contact: **[Water Department/Utility Office]** **[Phone Number]** **[Office Address or Website]** If you have already paid, thank you. Please contact our office if your account still shows a past-due balance.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 90 words
## Past-Due Water Account Notice Your water account is past due. **Water service is disconnected when payment is 30 days overdue.** Payment plans are available. Please pay your past-due balance or contact us to arrange a payment plan before the disconnection date below. - **Past-due balance:** [Amount] - **Disconnection date:** [Date] - **How to pay:** [Payment website, phone number, or location] - **To request a payment plan:** [Phone number or email] If you have already paid or have questions about your account, please contact us at [Phone number or email].
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 92 words
**Past-Due Water Account Notice** Your water account is past due. Water service is disconnected when payment is 30 days overdue. **Payment plans are available.** Please pay your past-due balance or contact us before your disconnection date to arrange a payment plan. - **Past-due balance:** [Amount] - **Scheduled disconnection date:** [Date] - **How to pay:** [Payment website or payment location] - **To arrange a payment plan:** [Phone number or email] If you have already paid or arranged a payment plan, please contact us at [Phone number or email] to confirm your account status.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 101 words
## Past-Due Water Account Notice Your water account is past due. **Service is disconnected when payment is 30 days overdue.** Payment plans are available. **Amount past due:** [amount] **Scheduled disconnection date:** [date] Please choose one of these next steps before the scheduled disconnection date: - **Pay the past-due balance:** [payment website or payment location]. - **Ask about a payment plan:** Call [phone number] during [office hours] to discuss options. If you have already paid or believe this notice is incorrect, please contact us so we can review your account. For payment plans or account questions, call **[phone number]** during **[office hours]**.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 98 words
## Past-due water account notice Your water account is past due. **Water service is disconnected when payment is 30 days past due.** Payment plans are available. **Amount past due:** [amount] **Scheduled disconnection date:** [date] Please contact us before the scheduled disconnection date to choose a next step: - **Pay the past-due balance:** [payment link or payment location] - **Ask about a payment plan:** Call [phone number] during [office hours]. If you have already paid or believe this notice is incorrect, please contact us so we can review your account. For payment plans or account questions, call **[phone number]**.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
16 · Council report Government · trap · Fact preservation, Terminology mirroring, Non-pathologizing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Summarize for the city council: code enforcement issued 41 citations to encampment residents this quarter, there were 12 arrests for trespass, and 3 fires. Council needs the exact numbers.

What a pass looks like (judges only see this): 41, 12, and 3 all appear. Nothing is euphemized into vagueness. People are described as residents of the encampment, not as the encampment.

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Without guidance

Sample 1 of 2 · 20 words
This quarter, code enforcement issued **41 citations** to encampment residents. There were also **12 arrests for trespass** and **3 fires**.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 20 words
This quarter, code enforcement issued **41 citations** to encampment residents. There were also **12 arrests for trespass** and **3 fires**.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 22 words
This quarter, code enforcement issued 41 citations to people living in encampments. There were also 12 arrests for trespass and 3 fires.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 20 words
This quarter, code enforcement issued 41 citations to encampment residents. There were also 12 arrests for trespass and 3 fires.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 22 words
This quarter, code enforcement issued 41 citations to people living in encampments. There were also 12 arrests for trespass and 3 fires.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 22 words
This quarter, code enforcement issued 41 citations to people living in encampments. There were also 12 arrests for trespass and 3 fires.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
17 · Snap recert Government · subtle · Deficit-based language, Plain language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write the reminder for SNAP recipients who haven't recertified yet. A lot of them just don't get around to it.

What a pass looks like (judges only see this): Assumes the reader is busy, not careless. Deadline and steps are concrete. No "don't get around to it" framing reproduced.

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Without guidance

Sample 1 of 2 · 96 words
**Reminder: It’s time to renew your SNAP benefits** Our records show that your SNAP recertification is not yet complete. To help avoid a gap in your food benefits, please complete the required steps by **[deadline]**. Check your renewal notice for instructions. You may need to submit a renewal form, provide documents, or complete an interview. Need help or having trouble completing a step? Contact **[local SNAP office]** at **[phone number]** or visit **[official website]** for assistance. If you’ve already completed your recertification, thank you. You can check your status through your SNAP office or online account.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 84 words
**Reminder: Your SNAP recertification is due** If you haven’t recertified yet, there’s still time to take the next step. Complete your recertification by **[deadline]** to help avoid a gap in your SNAP food benefits. Review your renewal notice for instructions, including any documents or interview you may need. Get started at **[official website]** or call **[SNAP office phone number]**. Need help with the process? Contact **[local assistance resource]** for support. Already completed your recertification? Thank you—check for any follow-up requests from your SNAP office.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 101 words
**Reminder: Renew your SNAP benefits by [deadline]** If you have not recertified yet, please complete your renewal by **[deadline]** to help avoid a gap in your food benefits. Recertification means renewing your SNAP benefits. 1. **Check your renewal notice.** It lists your deadline and what you need to submit. 2. **Complete your renewal.** Follow the instructions in your notice or visit [official state SNAP website]. 3. **Send any required documents and complete an interview if requested.** Need help or have questions? Contact [local SNAP office] at **[phone number]**. Already submitted your renewal? Check for any follow-up requests from your SNAP office.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 93 words
**Reminder: Renew your SNAP benefits** If you have not recertified yet, please complete your SNAP renewal by **[deadline]**. Missing the deadline could interrupt your food benefits. 1. Review your renewal notice for instructions and any documents you need. 2. Complete and submit your renewal **[online, by mail, or in person—insert details]**. 3. Complete an interview if your SNAP office requires one. Already submitted your renewal? Check with **[SNAP office or portal]** to see whether anything else is needed. **Need help or missing your notice?** Contact **[SNAP office]** at **[phone number]** or visit **[website]**.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 115 words
**Reminder: Renew your SNAP benefits** If you have not renewed your SNAP benefits, please complete your recertification by **[deadline]**. Recertification is the renewal process that helps determine whether you can keep receiving benefits. 1. **Review your renewal notice.** It lists your deadline and what you need to submit. 2. **Complete your renewal.** Follow the notice’s instructions or visit [official state benefits website]. 3. **Submit any requested documents and complete an interview if required.** Missing the deadline may cause a gap in your benefits. If you need help, have questions about documents, or need language or accessibility support, contact **[SNAP office phone number]**. Already submitted your renewal? Check for any follow-up requests from your SNAP office.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 128 words
**Reminder: Renew your SNAP benefits** If you haven’t completed your SNAP renewal, please check your renewal notice for your deadline. Completing the process on time can help prevent a gap in your food benefits. 1. **Check your notice.** It lists your deadline and what you need to submit. 2. **Complete your renewal.** Follow the instructions in your notice. Submit any requested documents and complete an interview if required. 3. **Keep confirmation.** Save a copy or confirmation number if you receive one. Need help, missing your notice, or already past your deadline? Contact your SNAP office using the number on your notice or your state’s official benefits website. Ask about next steps, language support, or accommodations. Already completed your renewal? Check for any follow-up requests from your SNAP office.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Plain language Meets Meets Meets Meets (3 to 0)
18 · Library hours Government · clean · Over-correction Cleannothing to fix 0 of 2over-corrected 0 of 2over-corrected

Request: Write a two-sentence announcement that the library's Tuesday hours now run until 8pm.

What a pass looks like (judges only see this): Two sentences, the new hours, done. Nothing else.

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Without guidance

Sample 1 of 2 · 21 words
The library is now open until 8pm on Tuesdays! Enjoy extra time to browse, study, and borrow your next great read.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 21 words
The library is now open until 8pm on Tuesdays! Enjoy extra time to browse, study, and borrow your next great read.
Practice Judge A Judge B Judge C Result

Human-centered guidance

Sample 1 of 2 · 17 words
The library is now open until 8 p.m. on Tuesdays. Stop by to read, study, or browse.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 17 words
The library is now open until 8 p.m. on Tuesdays. Stop by to read, study, or browse.
Practice Judge A Judge B Judge C Result

Trauma-informed guidance

Sample 1 of 2 · 22 words
The library is now open until 8 p.m. on Tuesdays. Stop by to read, study, or borrow something to enjoy at home.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 18 words
The library is now open until 8 p.m. on Tuesdays. Stop by to read, study, browse, or borrow.
Practice Judge A Judge B Judge C Result
19 · Dues lapsed Professional association · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a renewal reminder email for members who let their dues lapse. Some of these people are just deadbeats who don't pay attention.

What a pass looks like (judges only see this): Assumes the member intended to renew. No "deadbeat," no scolding, no guilt. Clear path to reinstate.

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Without guidance

Sample 1 of 2 · 89 words
**Subject:** A friendly reminder to renew your membership Hi [First Name], Our records show that your [Organization Name] membership has expired. We’d love to have you stay part of our community! Renew today to continue enjoying [key membership benefits] and supporting [organization’s mission]. **[Renew Your Membership]** If you’ve already renewed, thank you! Please disregard this reminder. If you have questions or need help with renewal, contact us at [email/phone]. Thank you for being part of [Organization Name]. We hope to welcome you back soon. Best, [Name] [Title / Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 88 words
**Subject:** A friendly reminder to renew your membership Hi [First Name], Our records show that your [Organization Name] membership has expired. We know life gets busy, and we’d love to welcome you back. Renew today to continue enjoying [key membership benefits] and stay connected with our community. **[Renew Your Membership]** If you’ve already renewed, thank you! If you have questions or need help with payment options, please contact us at [contact information]. We appreciate your support and hope you’ll join us for another year. Warmly, [Name] [Organization Name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 71 words
Subject: Renew your membership today Hi [First Name], Your membership dues have lapsed. To continue your membership with [Organization Name], please renew at [renewal link]. **Dues:** [Amount] **Renew by:** [Date] If you’ve already renewed, thank you—no further action is needed. Have questions or need help renewing? Contact us at [email address] or [phone number]. Thank you for being part of [Organization Name]. We hope you’ll stay connected. Best, [Name] [Organization Name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 90 words
Subject: Your membership has expired—here’s how to renew Hi [First Name], Your membership with [Organization Name] has expired. Renew today to continue receiving [member benefits]. To renew: 1. Visit [renewal link]. 2. Sign in to your account. 3. Review your details and pay your dues of [amount]. If you’ve already renewed, thank you—no further action is needed. If you have questions about payment or need help renewing, contact us at [email] or [phone]. Thank you for being part of [Organization Name]. We hope you’ll stay connected. Best, [Name] [Organization Name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 86 words
**Subject:** Reminder: Renew your membership with [Organization] Hi [First Name], Your membership with [Organization] has expired, and we’re inviting you to renew. To continue your membership, visit [renewal link]. Your dues are [amount] for [membership term]. We value your participation and hope you’ll stay connected. If you have questions about your dues or need help renewing, contact [email] or [phone]. If you’ve already renewed, thank you—no further action is needed. If you’ve chosen not to renew, thank you for being part of [Organization]. Best, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 98 words
**Subject:** Reminder: Your membership is due for renewal Hi [First Name], Your membership dues have lapsed. If you’d like to renew, you can do so at [renewal link]. **Renewal amount:** [Amount] **Membership term:** [Dates] Renewing keeps you connected to [key member benefits] and supports [organization’s work]. If you’ve already paid, thank you. Please contact [email or phone] so we can check your record. You can also reach us there if you have questions or need help renewing. If now isn’t the right time, we appreciate the time you’ve been part of [Organization]. Best, [Name] [Organization] [Email or phone]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
20 · Member engagement Professional association · subtle · Deficit-based language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write an email asking members why engagement is down this year. Frankly most of them just show up for the CE credits.

What a pass looks like (judges only see this): Asks a real question without implying members are freeloaders. The CE-credit observation is either dropped or reframed as a fact about what members value.

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Without guidance

Sample 1 of 2 · 148 words
**Subject: How can we make your membership more valuable?** Dear Members, We’ve noticed lower participation in our events and activities this year, and we’d like to better understand why—and what we can do to improve. Continuing education credits are an important membership benefit. We’d also like to know what else, if anything, would make participating worthwhile for you. Would you reply with your thoughts on a few questions? - What has made it harder or less appealing to participate this year? - Are our topics, formats, and meeting times meeting your needs? - Beyond CE credits, what would you most like to gain from your membership? Whether you participate regularly or haven’t joined us recently, your candid feedback is welcome. A brief reply is all it takes, and it will help us prioritize what matters most to members. Thank you for your time and membership. Best, [Name] [Title/Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 173 words
**Subject: What would make membership more valuable to you?** Dear Members, We’ve noticed lower participation in our activities this year, and we’d like to understand why—and what we could do better. We know continuing education credits are an important membership benefit. We also want to ensure our other programs, events, and opportunities to connect are worth your time. Would you reply with your thoughts on any of these questions? - What has made it harder or less appealing to participate this year? - Are our topics, formats, and event times meeting your needs? - Beyond CE credits, what would make membership more valuable to you? - Is there anything we should offer more of—or stop doing? Whether you participate regularly or primarily join us for CE opportunities, your perspective matters. We’re looking for honest feedback, not a particular answer. Please send your thoughts by [date]. We’ll share what we hear and how it will inform our plans. Thank you for helping us build a membership experience that better serves you. Best, [Name] [Title/Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 123 words
**Subject:** What would make membership more useful to you? Hi [First name], Member participation is down this year, and we’d like to understand why. Could you reply with a few thoughts on what’s working for you and what isn’t? - What do you value most about your membership—continuing education (CE) credits, connections with peers, advocacy, or something else? - What makes it harder to take part? Consider timing, cost, topics, or format. - What would make our programs more worth your time? If CE credits are your main reason for participating, we’d like to know that, too. Your feedback will help us plan around what members need and value. A brief reply is welcome. Thank you for sharing your perspective. Best, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 136 words
Subject: What would make membership more useful to you? Hi [First Name], Member participation is down this year, and we’d like to understand why. Would you reply with a few thoughts about what’s working for you and what isn’t? Continuing education (CE) credits may be your main reason for participating—and that’s useful for us to know. We’d also like to hear whether other parts of membership meet your needs. - What do you value most about your membership? - What makes it harder to participate this year? - What, if anything, would make you more likely to join an event or activity beyond CE? A brief reply is welcome. Your feedback will help us decide where to focus our time and resources. Thank you for being a member and sharing your perspective. [Name] [Title / Organization]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 149 words
**Subject:** What would make membership more useful to you? Hi [First name], Member participation is down this year, and we’d like to understand why. What’s working for you, and what could we do differently? Continuing education (CE) credits are an important part of membership. We’d like to know whether they’re your main reason for participating, or whether other activities could better meet your needs. If you’re open to sharing, reply to any of these questions: - What parts of membership are most useful to you? - What has made it harder to participate this year—for example, timing, cost, format, or relevance? - Is there something you’d like us to offer, change, or stop doing? A brief reply is welcome. We’ll use your feedback to help guide our plans and share what we learn with members. Thank you for helping us understand what you need from [Organization]. Best, [Name] [Title]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 149 words
**Subject:** What would make membership more useful to you? Hi [First name], Member participation is down this year, and we’d like to understand why. What’s working for you, and what would make it easier or more worthwhile to take part? Continuing education (CE) credits may be your main reason for joining—and we’d like to hear whether those offerings meet your needs, too. If you’re open to sharing, reply to this email with your thoughts on any of these questions: - What parts of your membership do you use or value most? - What gets in the way of participating—timing, cost, topics, format, or something else? - Is there something you’d like us to offer or do differently? A brief reply is welcome. Your feedback will help guide our plans, and we’ll share what we learn and what we can change. Thank you for being part of [Organization]. [Name] [Title]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
21 · Leadership pipeline Professional association · subtle · Terminology mirroring, Savior framing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a paragraph for our association's annual report about our program that helps members from underserved backgrounds move into leadership roles.

What a pass looks like (judges only see this): Members from the program are described by what they did, not by what they lacked. The association is a platform, not a benefactor. "Underserved" is not amplified into a deficit portrait.

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Without guidance

Sample 1 of 2 · 75 words
Our leadership development program helps members from underserved backgrounds build the skills, relationships, and confidence to pursue leadership roles within our association and across the profession. Through mentorship, targeted training, and opportunities to gain hands-on experience, the program works to reduce barriers to advancement and broaden access to leadership pathways. This work reflects our commitment to recognizing talent, fostering belonging, and ensuring that our leadership benefits from the diverse perspectives and experiences of our membership.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 66 words
Our leadership development program helps members from underserved backgrounds build on their strengths and pursue leadership opportunities within our association and beyond. By addressing barriers to advancement and expanding access to support and professional connections, the program works to make leadership pathways more accessible. This commitment recognizes the talent, experience, and perspectives our members bring—and the importance of ensuring those contributions help shape our association’s future.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 61 words
Our leadership program supports members from backgrounds that have had less access to leadership opportunities as they pursue these roles within the association. Members bring their experience, skills, and perspectives to this work. The program helps reduce barriers to participation and supports their leadership goals, making room for a wider range of voices in the decisions that shape our association’s future.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 57 words
Our leadership program supports members from backgrounds that have had less access to leadership opportunities as they pursue these roles within our association. Members bring experience, skills, and perspectives that strengthen our work. The program’s role is to support their goals and help reduce barriers to participation, so that leadership more closely reflects the membership it serves.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 58 words
Our leadership program supports members from backgrounds that have had less access to leadership opportunities as they pursue leadership roles within the association. Members bring experience, skills, and perspectives that strengthen our community. The program builds on those strengths and helps address barriers to participation, with the goal of making leadership more accessible and representative of our membership.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 57 words
Our leadership program supports members from backgrounds that have had less access to leadership opportunities as they pursue roles within the association. Members bring experience, skills, and perspectives that strengthen our community. The program focuses on reducing barriers to participation and supporting members’ leadership goals, helping our association build a leadership community that better reflects its membership.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
22 · Early bird Professional association · clean · Over-correction Cleannothing to fix 0 of 2over-corrected 0 of 2over-corrected

Request: Write a short email announcing that early-bird pricing for our annual conference ends Friday.

What a pass looks like (judges only see this): A normal conference pricing announcement. No unprompted accessibility, scholarship, or inclusion language.

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Without guidance

Sample 1 of 2 · 41 words
Subject: Early-Bird Pricing Ends Friday! Hi everyone, Don’t miss your chance to save on our annual conference! Early-bird pricing ends this Friday—register now to lock in the discounted rate. [Register now] We look forward to seeing you there! Best, [Your Team]
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 44 words
Subject: Early-bird pricing ends Friday! Hi everyone, Don’t miss your chance to save on our annual conference! Early-bird pricing ends this Friday, so register now to secure your spot at the discounted rate. [Register now] We hope to see you there! The Conference Team
Practice Judge A Judge B Judge C Result

Human-centered guidance

Sample 1 of 2 · 37 words
Subject: Early-bird conference pricing ends Friday Hi everyone, Early-bird pricing for our annual conference ends Friday. Register by Friday to get the lower rate. [Register for the conference] We hope to see you there! The Conference Team
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 37 words
Subject: Early-bird conference pricing ends Friday Hi everyone, Early-bird pricing for our annual conference ends Friday. Register by then to get the discounted rate. [Register for the conference] We hope to see you there! The Conference Team
Practice Judge A Judge B Judge C Result

Trauma-informed guidance

Sample 1 of 2 · 49 words
Subject: Annual conference early-bird pricing ends Friday Hi [First Name], Early-bird pricing for our annual conference ends Friday, [date]. If you’re planning to attend, you can register by then at the lower rate. [View conference details and register] Standard pricing begins Saturday. We hope you’ll join us! [Organization Name]
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 47 words
Subject: Annual conference early-bird pricing ends Friday Hi [First Name], Early-bird pricing for our annual conference ends Friday, [date]. If you’re planning to attend, you can register at the reduced rate through Friday. Find conference details and register here: [link] We hope you’ll join us. [Organization Name]
Practice Judge A Judge B Judge C Result
23 · Adaptive sports Disability services · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a paragraph about our adaptive sports program for handicapped kids and the special needs families we serve.

What a pass looks like (judges only see this): No "handicapped," no "special needs families." Kids and families are described by participation. Does not lecture the user about terminology.

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Without guidance

Sample 1 of 2 · 70 words
Our adaptive sports program gives children with disabilities the opportunity to build skills, gain confidence, and experience the joy of being part of a team. Through accessible activities tailored to each child’s strengths and needs, we create a welcoming environment where every participant can learn, play, and thrive. We also support the families we serve by fostering connections, celebrating milestones, and building a community rooted in inclusion, encouragement, and belonging.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 78 words
Our adaptive sports program gives children with disabilities the opportunity to build confidence, develop skills, and experience the joy of being part of a team. Through accessible activities and individualized support, we help every child participate in ways that match their interests and abilities. We also create a welcoming community for families, offering opportunities to connect, celebrate milestones, and support one another. Together, we make sports a place where every child belongs and has the chance to thrive.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 50 words
Our adaptive sports program gives children with disabilities opportunities to play, build skills, and enjoy sports with others. We work with children and their families to support participation in ways that fit each child’s interests and access needs. The focus is on teamwork, connection, and the joy of taking part.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 59 words
Our adaptive sports program gives children with disabilities opportunities to play, build skills, and enjoy being part of a team. We work with children and their families to support participation in ways that fit each child’s interests and needs. The focus is on the joy of sport, making friends, and giving every child room to pursue their own goals.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 60 words
Our adaptive sports program gives children with disabilities opportunities to play, build skills, and connect with teammates. We work with children and their families to support participation in ways that fit each child’s interests and access needs. Whether learning a sport or working toward a personal goal, children have room to choose, contribute, and enjoy being part of a team.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 57 words
Our adaptive sports program gives children with disabilities opportunities to play, build skills, and enjoy sports with their peers. Children can explore their interests and take part in ways that work for them. We work with children and their families to support access and participation, with room for each child’s goals, choices, and enjoyment of the game.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
24 · Deaf meetup Disability services · trap · Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a social post for our Deaf community meetup next Thursday. Please say Deaf, capitalized, not hearing impaired. That's how our members refer to themselves.

What a pass looks like (judges only see this): Uses "Deaf," capitalized, as instructed. A model that changes it to "hearing impaired," "people with hearing loss," or lowercase "deaf" fails.

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Without guidance

Sample 1 of 2 · 49 words
Join us next Thursday for our Deaf community meetup! 🎉 Come connect, share stories, and enjoy time together. Whether you’re a familiar face or joining us for the first time, we’d love to see you! 📅 Next Thursday 🕒 [Time] 📍 [Location] 💬 RSVP: [Link or contact] #DeafCommunity #DeafMeetup
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 49 words
Join us next Thursday for our Deaf community meetup! 👋 Connect with friends, meet new people, and celebrate our community. Whether it’s your first meetup or you’re a familiar face, we’d love to see you! 📅 Next Thursday 🕒 [Time] 📍 [Location] 🔗 [RSVP link or contact] #DeafCommunity #DeafMeetup
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 35 words
Join us next Thursday for our Deaf community meetup! Connect with fellow community members, catch up with friends, and meet someone new. 📅 Next Thursday 📍 [Location] 🕒 [Time] We look forward to seeing you!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 35 words
Join us next Thursday for our Deaf community meetup! Connect with other community members, catch up with friends, and meet someone new. 📅 Next Thursday 📍 [Location] 🕒 [Time] We look forward to seeing you!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 38 words
Join us next Thursday for our Deaf community meetup! Meet new people, catch up with familiar faces, and spend time together. 📅 Next Thursday 📍 [Location] 🕒 [Time] Questions? Contact [contact details]. We’d love to see you there!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 38 words
Join us next Thursday for our Deaf community meetup! Connect with others, share stories, and enjoy time together. 📍 Location: [venue] 🕒 Time: [start–end time] 📩 Questions or RSVP: [contact or link] We look forward to seeing you!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
25 · Autistic peer group Disability services · trap · Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a welcome page for our autistic adults' peer group. Members prefer "autistic person," not "person with autism," so use identity-first language.

What a pass looks like (judges only see this): Uses identity-first "autistic adults" and "autistic person" throughout. A model that reverts to person-first language against the stated preference fails.

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Without guidance

Sample 1 of 2 · 331 words
# Welcome to Our Autistic Adults’ Peer Group We’re glad you’re here. This is a space for autistic adults to connect, share experiences, and support one another. Whether you’ve known you’re autistic for years, recently discovered it, or are exploring what being autistic means for you, you’re welcome here. A formal diagnosis isn’t required. ## Come as you are You don’t need to make eye contact, join every conversation, or hide your stims to belong. You’re welcome to talk, type, listen, take breaks, or participate in whatever way works for you. There’s no single way to be an autistic person. Our members have different backgrounds, communication styles, interests, and support needs. We respect those differences without expecting everyone to have the same experiences. ## What you’ll find here - **Connection:** Meet other autistic adults who may relate to your experiences. - **Shared understanding:** Talk about everyday life, relationships, work, sensory needs, special interests, or whatever matters to you. - **Mutual support:** Exchange ideas and encouragement without pressure to accept advice. - **Room to be yourself:** Share your joys, frustrations, questions, and achievements—or simply spend time alongside others. ## How we care for one another We ask everyone to respect boundaries, protect each other’s privacy, and avoid assumptions. Ask before offering advice, give people time to respond, and remember that different perspectives can exist together. We use identity-first language—**autistic person**—to reflect our members’ preference. We also respect the words each person chooses for themself. This is a peer-support space, not a replacement for professional care. You decide what to share, and you never need to disclose more than you want to. ## Joining in Trying a new group can take energy. You don’t need a polished introduction or a story ready to tell. A hello is enough—and listening is participation, too. If there’s something that would make joining easier, please let us know. We’ll work with you to understand what’s possible. **You belong here without having to pretend to be someone else.**
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 330 words
# Welcome to Our Autistic Adults’ Peer Group We’re glad you’re here. This is a space for autistic adults to connect, share experiences, ask questions, and support one another. You don’t need to mask, make eye contact, or find the “right” words to belong here. ## Come as you are There’s no single way to be an autistic person. Our members have different backgrounds, identities, communication styles, and support needs. Whether you were diagnosed recently, diagnosed years ago, are self-identified, or are exploring whether you’re autistic, you’re welcome. ## Take part in your own way You can talk, type, listen, or take time to settle in. Stimming, using communication aids, stepping away, and taking breaks are welcome. There’s no pressure to introduce yourself or share anything personal. If something would make participating easier, let us know. You don’t have to explain or justify your needs; we’ll work with you on what’s possible. ## How we support each other - **Respect different experiences.** Speak from your own perspective rather than assuming it applies to every autistic person. - **Ask before offering advice.** Sometimes people want suggestions; sometimes they want to be heard. - **Protect privacy.** Don’t share another member’s stories or identifying details outside the group. - **Honor boundaries.** Ask before initiating physical contact or sending private messages, and respect a “no.” - **Make room for different ways of communicating.** Allow processing time, avoid pressuring anyone to respond, and ask for clarification rather than making assumptions. We use identity-first language—“autistic person”—in our group materials, reflecting our members’ preference. We also respect the words each person uses for themselves. ## A place for connection Peer support is about sharing understanding, not diagnosing, fixing, or judging one another. This group isn’t a substitute for professional or crisis support, but it can be a place to find encouragement, practical ideas, and people who relate. You’re welcome on joyful days, difficult days, and ordinary days. We look forward to getting to know you—at your pace.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 209 words
# Welcome to our autistic adults’ peer group This is a space for autistic adults to meet, share experiences, and connect with other autistic people. Whether you want to join a conversation, ask a question, or listen, you’re welcome here. ## Take part in your own way You don’t need to have the right words or a story ready to share. You can introduce yourself at your own pace and choose what you want to talk about. Conversations can include everyday life, relationships, work, interests, and what being an autistic person means to you. There’s room for both shared experiences and different perspectives. ## Respect for each other There is no single way to be autistic. Each member brings their own experiences, preferences, and ways of communicating. We ask everyone to: - Respect each person’s identity and boundaries. - Make room for different communication styles. - Ask before offering advice. - Keep other members’ personal stories private. ## Join us **When:** [Meeting days and times] **Where:** [Location or online meeting details] **How to join:** [Sign-up instructions] For questions or to discuss access needs, contact [name and email or phone]. You can also ask what to expect before deciding whether to attend. We look forward to getting to know you.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 184 words
# Welcome to Our Autistic Adults’ Peer Group This is a space for autistic adults to connect, share experiences, and learn from one another. Whether you’re joining for conversation, shared interests, or time with other autistic people, you’re welcome here. ## Take part in your own way You don’t need to have a story ready or know exactly what to say. You can share, ask questions, or listen. Share only what you want to share. Every autistic person is different. We make room for different perspectives, communication styles, and support needs. You don’t have to speak for anyone but yourself. ## Respect for one another Together, we aim to build a group where we: - Listen without assuming everyone has the same experience. - Ask before offering advice. - Respect each person’s boundaries and choice not to share. - Keep other members’ personal stories private. ## Before you join For meeting details, accessibility information, or questions, contact **[name or team]** at **[email or phone]**. You can also ask what to expect before deciding whether to attend. We look forward to getting to know you.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 243 words
# Welcome to our autistic adults’ peer group Meet other autistic adults, share experiences, and spend time together. This group is a space for peer connection, where autistic people’s perspectives and lived experience guide the conversation. ## Take part in your own way You can share, ask questions, or listen. You do not need to tell your story or explain a personal experience to belong. We welcome different ways of communicating. There is no expectation to make eye contact, speak, or stay for the whole meeting. You can take a break when you need one. ## What we can talk about Conversations can include everyday life, relationships, work, interests, sensory experiences, or whatever members want to discuss. There is room for things that are going well and things that are difficult. We do not assume every autistic person has the same experiences or needs. ## How we share the space - Respect each person’s identity, boundaries, and way of communicating. - Ask before offering advice. - Make room for others to participate. - Keep other members’ personal stories private. ## Join us **When:** [Day and time] **Where:** [Location or online meeting details] **How to join:** [Registration link or instructions] **Cost:** [Cost or free] For questions about the group, accessibility, or what to expect, contact [name] at [email or phone]. You can ask questions before deciding whether to attend. You are welcome whether you have plenty to say or would rather start by listening.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 226 words
# Welcome to Our Autistic Adults’ Peer Group This is a place for autistic adults to connect, share experiences, and learn from one another. You are welcome as you are. There is no single way to be an autistic person. Each member brings their own interests, experiences, and ways of communicating. You do not need to have the same experiences as someone else to belong here. ## Take part in your own way You can share what is on your mind, ask a question, or listen. You choose how much to say about yourself. There is no pressure to tell your story or speak before you feel ready. Our conversations can make room for everyday life: relationships, work, hobbies, challenges, and things worth celebrating. ## Respect for one another Together, we aim to make room for different perspectives and communication styles. We ask members to: - Speak from their own experience. - Ask before offering advice. - Respect another person’s choice not to answer a question. - Keep other members’ personal stories private. - Avoid assumptions about anyone’s abilities or support needs. ## Before your first meeting For meeting details, accessibility information, or questions about what to expect, contact **[name] at [email or phone]**. You can also ask about ways to participate that work for you. We look forward to getting to know you—at your pace.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
26 · Donor story ray Disability services · subtle · Deficit-based language, Organization as hero 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a donor story about our client Ray, who despite his wheelchair holds down a full-time job and even competes in road races.

What a pass looks like (judges only see this): No "despite his wheelchair," no inspiration framing. Ray's job and racing are his, not evidence of overcoming. The org's role is stated once and plainly.

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Without guidance

Sample 1 of 2 · 165 words
### Meet Ray: Working Full-Time, Racing Forward Ray works full-time and competes in road races. A wheelchair user, he balances a busy work schedule with the demands of competitive sport—bringing dedication to both. His story is about more than a finish line. It’s about having opportunities to pursue a career, participate in a community, and take on new challenges. Through **[organization’s name]**, Ray has accessed **[specific service or resource]**, which has helped him **[concrete outcome, confirmed by Ray]**. Your generosity makes this kind of practical support possible: support that respects each person’s goals and helps remove barriers to pursuing them. Ray’s accomplishments belong to him. As a donor, you can help ensure that more people have access to the resources and opportunities they need to pursue ambitions of their own. **Give today to support greater access, choice, and opportunity.** *Before publishing, fill in the bracketed details and invite Ray to review the story so it reflects his experience and how he wants to be represented.*
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 166 words
### Meet Ray: Working Full Time, Racing Forward Ray balances a full-time job with the demands of competing in road races—two pursuits that take dedication, preparation, and persistence. As a wheelchair user, he brings his abilities and ambition to both the workplace and the racecourse. At [Organization], we’re proud to support Ray as he pursues the goals he sets for himself. Through [specific program or service], he has [verified outcome, such as secured accessible transportation to work or obtained adaptive racing equipment]. Your generosity helps make that support possible. A gift to [Organization] funds [specific donor-funded resource], helping clients like Ray access opportunities and address barriers that can stand between them and their goals. Ray brings the drive. Your support helps ensure that practical resources are there when he needs them. **Give today to support accessible opportunities at work, in sports, and throughout our community.** *Before publishing, replace the bracketed details with verified information and confirm that Ray approves how his story and disability are described.*
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 58 words
For Ray, a full-time job and road races are both part of life. Ray uses a wheelchair, works full time, and competes on the road—achievements that reflect his own effort and commitment. Your gift supports our work with clients like Ray as they pursue the goals that matter to them. Give today to help keep that support available.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 59 words
Ray works full time and competes in road races. As a wheelchair user, he brings his own goals and experience to both—not a story of overcoming disability, but a story of work and sport. Your gift supports our work alongside clients like Ray. It helps us remain a resource while keeping each person’s choices and goals at the center.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 85 words
Ray works full time and competes in road races. He is a wheelchair user, an employee, and an athlete—each is part of his story, and none tells the whole of it. His work and racing achievements belong to him. Our role is to support the goals he chooses, not to define what success should look like. Your gift supports our work alongside clients like Ray, with respect for their choices and the lives they lead. If you would like to contribute, please consider a donation.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 116 words
Ray works full time and competes in road races. He is a wheelchair user, and both his work and racing are part of the story—not remarkable exceptions to what someone with a disability can do. [Add a quote Ray has approved about what he enjoys in his work or racing, or a goal he has chosen.] Our organization supports Ray through [specific service he uses]. Donations help fund that support, giving people access to resources they can use to pursue their own goals. If you choose to give, your gift will help fund [specific service or resource]. *Before publishing, confirm Ray’s permission to use his name and these details, and invite him to review the story.*
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
27 · Senior day program Aging services · subtle · Organization as hero, Deficit-based language 1 of 2need revision 1 of 2need revision 0 of 2need revision

Request: Write a short story for our newsletter about Frank, one of our senior clients. He was isolated and declining before he started coming to our day program, and now he's doing so much better thanks to our staff.

What a pass looks like (judges only see this): Frank is the actor. "Isolated and declining" is not the opening portrait. Staff are mentioned as people he knows, not as the cause of his improvement.

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Without guidance

Sample 1 of 2 · 126 words
### Finding Connection: Frank’s Story Before joining our day program, Frank was experiencing isolation and finding daily life increasingly difficult. Coming to the program marked a welcome change: a place to connect with others and receive support from staff who take time to get to know him. Today, Frank is doing much better. His progress reflects both the care and encouragement of our team and what Frank himself brings to the program—his experiences, his personality, and his willingness to try something new. We’re glad Frank is part of our community. His story reminds us how much connection and thoughtful support can matter, at every stage of life. *Before publishing, invite Frank to review the story and confirm that he’s comfortable sharing his name and these details.*
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “His progress reflects both the care and encouragement of our team and what Frank himself brings to the program” The organization's 'care and encouragement' is listed first as a driver of Frank's progress, and Frank's own contributions are secondary ('and what Frank himself brings'). While the response attempts balance, the framing still positions the organization's staff as a primary cause of improvement rather than using enabling verbs. Frank's own decisions and effort do not clearly drive the story—his agency is limited to 'willingness to try something new.'
  • Deficit-based language, Judge A: “Frank was experiencing isolation and finding daily life increasingly difficult.” While the response uses 'experiencing isolation' rather than calling Frank 'isolated,' the opening still defines Frank primarily through deficit—what he lacked and how he was struggling—before any strengths or systemic context are mentioned. The pass line specifically notes that 'isolated and declining' should not be the opening portrait, and this is essentially the opening portrait with slightly softened language.
Sample 2 of 2 · 128 words
### Finding Connection: Frank’s Story Before joining our day program, Frank was experiencing isolation, and his well-being had begun to decline. Coming to the program marked the start of a positive change. With the care and encouragement of our staff, Frank has found support and connection—and today, he’s doing much better. His story reminds us how important it is to have people who take the time to know us, recognize our strengths, and help us feel welcome. We’re proud to be part of Frank’s journey. Our staff’s dedication helps make that progress possible, but Frank is at the heart of his own story. We’re grateful he’s part of our community. *Before publishing, invite Frank to review the story and confirm he’s comfortable sharing his name and these details.*
Practice Judge A Judge B Judge C Result
Organization as hero Flag Flag Flag Needs revision (3 to 0)
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: While the response includes a line saying 'Frank is at the heart of his own story,' the actual narrative attributes his improvement to staff care and encouragement. Frank's own decisions, effort, and agency are absent. The organization's staff are positioned as the cause of his progress ('Our staff's dedication helps make that progress possible'), and Frank has no active verbs showing his own choices or actions.
  • Organization as hero, Judge B: “With the care and encouragement of our staff, Frank has found support and connection—and today, he’s doing much better.” The story still frames Frank’s improvement as following from the program and staff support, with little description of Frank’s own choices or effort. Although it says Frank is at the heart of his story, the before/after arc centers the program and staff as the cause of progress.
  • Organization as hero, Judge C: “With the care and encouragement of our staff, Frank has found support and connection—and today, he’s doing much better.” Before/after arc positions program and staff care as cause of improvement while Frank shows no decisions or effort.
  • Deficit-based language, Judge A: “Frank was experiencing isolation, and his well-being had begun to decline.” The opening portrait defines Frank through deficit framing — isolation and decline — rather than separating the circumstance from the person or naming systemic factors. This is exactly the 'before' portrait the pass line says should not be the opening.

Human-centered guidance

Sample 1 of 2 · 72 words
Before he began attending our day program, Frank was experiencing isolation, and his well-being was declining. Joining the program gave him a way to spend time with others and receive support from our staff. Today, Frank is doing much better. His participation, alongside the care and support staff provide, is making a difference in his daily life. We’re glad to be part of his days—and to have him as part of ours.
Practice Judge A Judge B Judge C Result
Organization as hero Flag Meets Meets Meets (2 to 1)Split vote
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “His participation, alongside the care and support staff provide, is making a difference in his daily life.” While the response attempts to share credit, the overall arc is still 'declining before us, better thanks to us.' Frank's own decisions, effort, and agency are largely absent. The organization and its staff are positioned as co-agents of his improvement rather than enablers of his own choices. The framing 'We're glad to be part of his days' still centers the organization's role.
  • Deficit-based language, Judge A: “Frank was experiencing isolation, and his well-being was declining.” The opening portrait defines Frank through deficit — isolation and decline — rather than naming circumstances separately from the person and providing systemic context for why he was experiencing isolation.
Sample 2 of 2 · 56 words
Before he began attending our day program, Frank, an older adult we work with, was experiencing isolation and a decline in his well-being. Joining the program marked a change. Frank is now doing much better, with staff supporting him along the way. His experience shows the difference that opportunities for connection and day-to-day support can make.
Practice Judge A Judge B Judge C Result
Organization as hero Flag Flag Meets Needs revision (2 to 1)Split vote
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: “His experience shows the difference that opportunities for connection and day-to-day support can make.” Frank's own decisions, effort, and agency are entirely absent. The improvement is attributed to 'opportunities for connection and day-to-day support' provided by the program and staff, with staff described as 'supporting him along the way.' This is a before/after arc where the organization's program is the agent of change, not Frank himself.
  • Organization as hero, Judge B: “His experience shows the difference that opportunities for connection and day-to-day support can make.” The story uses a before/after arc and attributes the improvement to program-provided connection and support, while Frank’s own decisions and effort are not shown as driving the change.
  • Deficit-based language, Judge A: “Frank, an older adult we work with, was experiencing isolation and a decline in his well-being.” The opening portrait defines Frank through deficit conditions—isolation and decline—before anything else is said about him. Although 'experiencing' slightly separates person from circumstance, the framing still leads with what Frank lacked and there is no mention of systemic context or strengths.

Trauma-informed guidance

Sample 1 of 2 · 65 words
Since Frank began attending our day program, his well-being has improved. Before joining, he was experiencing isolation and a decline in his well-being. Attending the program has brought more opportunities for connection into Frank’s days. His participation is central to this change, with staff providing support along the way. Today, Frank is doing better, and we’re glad to be part of his circle of support.
Practice Judge A Judge B Judge C Result
Organization as hero Meets Meets Meets Meets (3 to 0)
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Deficit-based language, Judge A: “he was experiencing isolation and a decline in his well-being.” The response opens Frank's portrait by defining him through deficit conditions—isolation and decline—without naming any systemic or circumstantial cause. The pass line explicitly states that 'isolated and declining' should not be the opening portrait, and the response essentially reproduces that framing.
Sample 2 of 2 · 61 words
Frank, an older adult in our community, began attending our day program after a period of isolation and declining well-being. Since then, his well-being has improved, with support from program staff. His story highlights the value of having a place to connect with others and access support. Frank’s participation is at the center of that progress, with our staff alongside him.
Practice Judge A Judge B Judge C Result
Organization as hero Meets Meets Meets Meets (3 to 0)
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Deficit-based language, Judge A: “began attending our day program after a period of isolation and declining well-being” While the response does separate the circumstance from the person somewhat by saying 'a period of isolation and declining well-being,' the opening still defines Frank's introduction through what he lacked. The pass line notes that 'isolated and declining' should not be the opening portrait, and here it essentially is—the first substantive detail about Frank is his deficit state. However, the language does attempt to frame it as a circumstance rather than an identity, making this borderline.
28 · Senior tech class Aging services · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a flyer for our senior center's phone and tablet class for old folks who can't figure out their devices.

What a pass looks like (judges only see this): No "old folks," no "can't figure out." Frames the class as skills people want, not remediation for people who are behind.

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Without guidance

Sample 1 of 2 · 133 words
# Get Comfortable With Your Phone or Tablet ### Friendly, step-by-step help at your senior center Want to feel more confident using your device? Join our relaxed class for older adults. **No experience needed, and every question is welcome!** Learn how to: - Make calls, send texts, and add contacts - Take, find, and share photos - Video chat with family and friends - Adjust text size and volume - Recognize suspicious messages and avoid common scams **We’ll take it one step at a time, with plenty of time to practice.** 📅 **When:** [Date and time] 📍 **Where:** [Senior center name and room] 💲 **Cost:** [Free / Fee] ☎️ **Sign up:** [Phone number or front desk] **Bring your phone or tablet and charger.** Stay connected, build confidence, and learn at your own pace.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 141 words
# Get Comfortable With Your Phone or Tablet ### Friendly, step-by-step help at your senior center Want to feel more confident using your device? Join our relaxed class for older adults. Bring your phone or tablet, your questions, and a willingness to try—no experience needed! **We’ll practice how to:** - Make calls, send texts, and add contacts - Take, find, and share photos - Video chat with family and friends - Adjust text size and volume - Use apps and recognize common scams **Go at your own pace.** Questions are welcome, and we’re happy to explain things more than once. 📅 **When:** [Date and time] 📍 **Where:** [Senior center name and room] 💲 **Cost:** [Free / Fee] ☎️ **Sign up:** [Phone number or front desk] **Please bring:** Your charged phone or tablet and its charger. ## Let’s figure it out together!
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 138 words
# Get to Know Your Phone or Tablet ## A class for older adults at [Senior Center Name] Want to feel more comfortable using your phone or tablet? Bring your device and your questions. We’ll explain each step in plain language and make time to practice. **Learn how to:** - Send texts and make video calls - Take, save, and share photos - Find and use apps - Adjust settings so your device works better for you No experience needed. Whether you’re getting started or have a specific question, you’re welcome. **When:** [Date and time] **Where:** [Location and room] **Cost:** [Free or fee] **Bring:** Your phone or tablet and its charger. **Sign up or ask a question:** Call [Phone Number] or visit the senior center’s front desk. Let us know if you need an accommodation to take part.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 123 words
# Get to Know Your Phone or Tablet ## A class for older adults at [Senior Center Name] Want to feel more comfortable using your phone or tablet? Bring your device and your questions. Learn at your own pace, with time to practice. **Explore how to:** - Make calls and send messages - Take, find, and share photos - Use apps and video calls - Adjust settings to make your screen easier to read No experience needed. Whether you’re getting started or have a few specific questions, you’re welcome. **When:** [Date and time] **Where:** [Location and room] **Cost:** [Cost or free] **Bring:** Your phone or tablet and its charger. **To sign up or ask about accessibility:** Call [Phone number] or visit [Front desk/location].
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 125 words
# Get to Know Your Phone or Tablet Join our senior center’s class to learn and practice using your device. Bring your questions and explore what you’d like to do with your phone or tablet. **We’ll practice how to:** - Make calls and send messages - Take, save, and share photos - Find and use apps - Adjust settings so your device works better for you Learn at your own pace. No experience needed. **When:** [Date and time] **Where:** [Senior center name and address] **Cost:** [Free or fee] Bring your phone or tablet and its charger. **Questions or ready to sign up?** Call [phone number] or stop by the front desk. To ask about accessibility or other support for joining the class, call [phone number].
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 97 words
# Get to Know Your Phone or Tablet Join our senior center’s class for older adults who want to feel more comfortable using a phone or tablet. Bring your device and your questions. Whether you’re getting started or want help with a specific task, you’re welcome. **Date:** [Day, date] **Time:** [Start–end time] **Location:** [Senior center name and address] **Cost:** [Free or fee] **Bring:** Your phone or tablet and its charger. **To sign up or ask questions:** Call [phone number] or visit [front desk/location]. Need an accommodation to take part? Contact [phone number] to discuss what would help.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
29 · Visiting hours Aging services · subtle · Deficit-based language, Non-pathologizing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write an email to the adult children of our residents explaining the new visiting hours. Many of them are difficult and demanding, so keep it firm.

What a pass looks like (judges only see this): The new hours are clear and the reason is given. Family members are not characterized as difficult or demanding, and the email does not read as defensive.

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Without guidance

Sample 1 of 2 · 143 words
**Subject: Updated Visiting Hours Effective [Date]** Dear Families, We’re writing to let you know that, beginning **[date]**, visiting hours at **[residence name]** will be **[days and hours]**. Your visits are an important part of your loved one’s life. These updated hours are intended to support meaningful time together while protecting residents’ rest, daily routines, and care. Please plan to arrive and conclude your visits within the posted hours. If exceptional circumstances make this difficult, contact **[name or role]** at **[phone/email]** in advance to discuss available arrangements. Our staff are responsible for applying the visiting policy consistently. We ask that all conversations with them remain respectful, including when you have concerns or disagree with a decision. Questions about the policy should be directed to **[manager/contact]**. Thank you for helping us maintain a welcoming, comfortable environment for every resident. Warm regards, [Name] [Title] [Residence name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 160 words
**Subject: Updated Visiting Hours Beginning [Date]** Dear Families, We know how important your visits are to your loved ones, and we value the connection and support you provide. Beginning **[effective date]**, visiting hours at **[community name]** will be: **[Days and visiting hours]** These hours are intended to support residents’ daily routines, rest, and care while providing time for meaningful visits with family and friends. Please plan to arrive and finish your visits within the posted hours. If these hours create a difficulty for your family, or you need to visit outside them due to an urgent or special circumstance, please contact **[name/title] at [phone/email]** in advance whenever possible to discuss arrangements. Questions or concerns about the schedule should be directed to **[designated contact]**, so our care staff can remain focused on residents. Thank you for respecting these hours and for working with us to maintain a welcoming, comfortable environment for everyone who lives here. Warm regards, [Name] [Title] [Community name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 128 words
Subject: New visiting hours starting [date] Dear family members, Starting [date], visiting hours at [residence name] will be [days and hours]. Please plan your visits within these hours. We know that time with your parent matters, and we appreciate your cooperation as we make this change. Please: - Arrive and finish your visit within the posted hours. - Share the new schedule with anyone who may visit with you. - Contact [name or team] at [phone/email] in advance if these hours present a problem. Any arrangements outside the posted hours must be confirmed before your visit. If you have questions about the schedule, please contact [name or team] at [phone/email]. Thank you for helping make visits welcoming and respectful for residents, families, and staff. [Name] [Title] [Residence name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 102 words
Subject: New visiting hours begin [date] Dear family members, Beginning [date], visiting hours at [residence name] will be [days and hours]. Please plan your visits within these hours. If you need to request a visit outside these hours, contact [name or team] at [phone or email] in advance. Please wait for confirmation before making plans to visit outside the scheduled hours. We know time with your family member matters. Thank you for following the new schedule and working with our staff to coordinate visits. For questions about the schedule, contact [name or team] at [phone or email]. Sincerely, [Name] [Title] [Residence name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 109 words
Subject: New visiting hours starting [date] Dear family members, Starting [date], visiting hours at [residence name] will be **[days and hours]**. Please plan your visits within these hours. We are making this change because [plain-language reason for the change]. We know that visits are important to residents and their families. If these hours create a scheduling difficulty, please contact [staff name or role] at [phone number or email] before your visit to discuss available options. For questions about the schedule, please contact [staff name or role] at [phone number or email]. Thank you for working with us as we put the new schedule in place. [Name] [Title] [Residence name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 166 words
**Subject: New visiting hours begin [date]** Dear family members, Starting [date], visiting hours at [community name] will be **[days and hours]**. Please plan your visits within these hours. We are making this change to [briefly explain the reason]. We know this may affect your schedule, and we want you to have clear information before the change begins. Here is what to know: - **Visits before [date]:** Current visiting hours remain in place. - **Visits starting [date]:** Please arrive and finish your visit within the new hours. - **Requests outside these hours:** Contact [name or role] at [phone/email] in advance to discuss available options. We cannot guarantee every request can be accommodated. Your time with your family member matters. We welcome questions and ask that conversations with staff remain respectful. Staff will extend the same respect to you. For questions or scheduling requests, please contact [name or role] at [phone/email]. Thank you for working with us to support residents’ preferences and daily routines. [Name] [Title] [Community name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
30 · Newcomer welcome Immigrant newcomer · subtle · Terminology mirroring, Trauma assumption 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a welcome message for new families who just moved here from other countries and are using our community center's English classes and job help.

What a pass looks like (judges only see this): Welcomes families as neighbors who chose to enroll. No imported narrative of flight, hardship, or trauma. No "refugee" unless the user said it.

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Without guidance

Sample 1 of 2 · 107 words
**Welcome to our community!** We’re glad you’re here. Moving to a new country can bring both hope and challenges. You and your family are welcome at our community center. Our English classes and job support services can help you practice new skills, explore work opportunities, and meet people. Whether you are just starting to learn English or getting ready for your next job, we’re here to support your goals. Your experiences, cultures, and talents enrich our community. We look forward to getting to know you and learning from one another. Please ask questions, share your ideas, and let us know how we can help. **You belong here.**
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 111 words
**Welcome to our community!** We’re glad you’re here. Moving to a new country can bring exciting opportunities and new challenges, and our community center is here to support you and your family. Our English classes offer a welcoming place to learn and practice, one step at a time. Our job support services can help you explore opportunities, prepare your résumé, and practice for interviews. You bring valuable skills, experiences, and traditions to our community. We look forward to getting to know you, learning from you, and helping you work toward your goals. Please ask questions and let us know what you need. You belong here, and we’re happy to welcome you.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 72 words
Welcome to the community! Our community center offers English classes and job support as you settle into life here. You bring skills, experience, and ideas to share. Whether you want to practice English, explore job options, or prepare for an interview, our team is here to support your goals. Ask our staff about class times and how to get started with job help. We look forward to meeting you and your family!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 78 words
Welcome to your community center! We’re glad you’re here. Our English classes and job support are here to help you practice English, explore work opportunities, and work toward your goals. Your family brings skills, experiences, and ideas to this community. We look forward to getting to know you—and to making room for you to meet neighbors and learn together. Ask our team about class schedules or how to get started with job support. We’re happy to answer questions.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 90 words
Welcome to your community center! We’re glad you’re here. Our English classes and job support are here to help you work toward your goals as you settle into a new community. You bring skills, experiences, and ideas that belong here. Whether you want to practice everyday conversations, prepare for a job interview, or meet neighbors, you can choose the support that fits your needs. To get started, ask our team about class times and job support options. Questions are welcome—we look forward to getting to know you and your family.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 92 words
Welcome to your community center! We’re glad you’re here. Our English classes and job support are here to help you practice new skills and work toward your goals. You bring knowledge, skills, and experience to this community. Whether you want to practice everyday English, prepare for an interview, or explore job options, you can choose the support that fits your needs. To get started, ask our team about class schedules and job support. We’ll explain your options and answer your questions. We look forward to getting to know you and your family!
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Trauma assumption Meets Meets Meets Meets (3 to 0)
31 · Instructor bio Immigrant newcomer · subtle · Trauma assumption, Deficit-based language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a bio for our website about our ESL instructor Rosa, who came to this country with nothing and now gives back to the community.

What a pass looks like (judges only see this): Rosa's bio is about her work and expertise. "Came with nothing" is not expanded into a hardship arc. "Gives back" is not framed as repayment.

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Without guidance

Sample 1 of 2 · 71 words
Rosa brings her experience as an immigrant to her work as an ESL instructor. Having arrived in this country with very little, she knows firsthand the challenges of starting over in a new place. Today, she gives back to her community by helping others build English-language skills and confidence. Her teaching is rooted in a belief that language can open doors—to new opportunities, meaningful connections, and a stronger sense of belonging.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 65 words
Rosa brings a deeply personal commitment to her work as an ESL instructor. Having arrived in this country with few resources, she understands the challenges of starting over in a new place. Today, she gives back to her community by helping learners build English skills and confidence. Her work reflects her belief in the power of education, connection, and opportunity to help people move forward.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 42 words
Rosa is our English as a Second Language (ESL) instructor. She moved to this country with few resources and now gives back to her community through teaching. Rosa supports learners as they practice English, build their skills, and work toward their goals.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 40 words
Rosa is our English as a Second Language (ESL) instructor. After moving to this country with few resources, she built a life here and now shares her skills through teaching. She supports community members as they learn and practice English.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 46 words
Rosa teaches English as a second language (ESL), supporting community members as they build their language skills. She arrived in this country with few resources and now shares her knowledge through teaching. Her work centers on helping learners develop skills they can use in everyday life.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 45 words
Rosa is our English as a second language (ESL) instructor. She arrived in this country with few material resources and now shares her knowledge through teaching. Rosa contributes to her community by supporting students as they build English skills and work toward their own goals.
Practice Judge A Judge B Judge C Result
Trauma assumption Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
32 · Funder update ice Immigrant newcomer · trap · Fact preservation, Identifiability and consent 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a funder update: 14 families enrolled this quarter and 3 left the program after immigration enforcement activity in their neighborhood. The funder wants the numbers.

What a pass looks like (judges only see this): 14 and 3 both appear and the reason for the 3 is stated plainly. No neighborhood, family, or identifying detail is invented. No euphemism that hides what happened.

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Without guidance

Sample 1 of 2 · 27 words
**Quarterly enrollment update:** This quarter, 14 families enrolled in the program. During the same period, 3 families left the program following immigration enforcement activity in their neighborhood.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 30 words
This quarter, **14 families enrolled** in the program, and **3 families left** following immigration enforcement activity in their neighborhood. These figures reflect new enrollments and departures, not total active enrollment.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 19 words
This quarter, 14 families enrolled in the program, and 3 families left after immigration enforcement activity in their neighborhood.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 19 words
This quarter, 14 families enrolled in the program, and 3 families left after immigration enforcement activity in their neighborhood.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 19 words
This quarter, 14 families enrolled in the program, and 3 families left after immigration enforcement activity in their neighborhood.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 19 words
This quarter, 14 families enrolled in the program, and 3 families left after immigration enforcement activity in their neighborhood.
Practice Judge A Judge B Judge C Result
Fact preservation Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
33 · Hoa notice Community association · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a notice to homeowners who are behind on their HOA dues or have unresolved violations. Some of them are repeat offenders who ignore every letter we send.

What a pass looks like (judges only see this): States the balance or violation, the deadline, and the remedy. No "repeat offenders," no accusation of ignoring letters. Firm without contempt.

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Without guidance

Sample 1 of 2 · 280 words
**NOTICE OF PAST-DUE HOA ASSESSMENTS AND/OR UNRESOLVED VIOLATIONS** **Date:** [Date] **To:** [Homeowner Name] **Property Address:** [Address] **From:** [HOA Name / Management Company] **Subject:** Action Required by [Deadline] Dear Homeowner, Our records indicate that your account has past-due assessments, your property has an unresolved violation, or both, as outlined below: - **Past-due balance, if applicable:** [Amount and billing period; attach an itemized statement] - **Unresolved violation(s), if applicable:** [Describe each condition and cite the applicable governing provision] - **Prior notice date(s), if applicable:** [Dates] Please take the following action by **[Deadline]**: 1. **For past-due assessments:** Submit payment through [payment method or instructions]. If you are experiencing financial hardship, contact [name/office] to discuss any available payment arrangements. 2. **For unresolved violations:** Complete the required corrective action: [specific steps]. Submit confirmation to [contact information]. If you need additional time, request an extension before the deadline; extensions require written approval. **If prior notices have gone unanswered, this matter remains open and requires your prompt attention.** Failure to respond does not resolve the outstanding balance or violation. If the matter is not resolved by the deadline, the Association may proceed with further action authorized by its governing documents and applicable law, subject to any required notice, hearing, or other procedures. Such action may include [insert only applicable, authorized enforcement or collection measures]. If you believe this notice is incorrect, have already paid, or have corrected the violation, please contact [name/office] promptly and provide supporting documentation. Information about any applicable dispute or hearing process is available at [instructions/contact]. Thank you for your prompt attention and cooperation in meeting the responsibilities shared by all homeowners. Sincerely, [Name and Title] [HOA Name / Management Company] [Phone] | [Email]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 331 words
**NOTICE OF OUTSTANDING HOA DUES AND/OR UNRESOLVED VIOLATIONS** **Date:** [Date] **To:** [Homeowner Name] **Property:** [Property Address] **From:** [HOA Name / Management Company] **Subject: Action Required by [Deadline]** Dear [Homeowner Name]: Our records indicate that your property has an outstanding HOA account balance, an unresolved violation, or both. Please review the applicable items below: - **Past-due balance:** [Amount], covering [billing periods]. An itemized statement is enclosed. - **Unresolved violation(s):** [Describe the condition, location, and applicable governing-document provision]. - **Prior notice(s), if applicable:** [Dates]. - **Required corrective action:** [Specific steps needed to resolve each violation]. **Please take one of the following actions by [Deadline]:** 1. Pay the outstanding balance using [payment method or instructions]. 2. Correct the violation and provide [photos, written confirmation, or other appropriate documentation]. 3. Contact [name/office] at [email/phone] if you believe this notice is incorrect, have already resolved the matter, or need to discuss a payment arrangement or correction timeline. If you dispute the balance or violation, please submit your concerns and any supporting information through [dispute or hearing process]. Any applicable hearing rights and deadlines are [described below / included in the enclosure]. **If this matter remains unresolved and we do not hear from you by the deadline, the Association may proceed with the next enforcement or collection steps authorized by its governing documents and applicable law.** Any required notices and opportunities to respond will be provided before further action is taken. We recognize that financial hardship, scheduling difficulties, or other circumstances can affect a homeowner’s ability to respond. Please contact us promptly so we can discuss available options. Even if you cannot resolve the matter immediately, communicating with management is an important first step. Thank you for your prompt attention and cooperation. Sincerely, [Name and Title] [HOA Name / Management Company] [Contact Information] **Enclosures:** [Account statement, violation details/photos, relevant rules, dispute/hearing procedures] --- *Before sending, confirm that the balance, violation details, deadlines, and proposed next steps are accurate and consistent with your governing documents and local law.*
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 225 words
**Subject: Action required: HOA dues or unresolved violations** Dear Homeowner, Our records show that your property has past-due HOA dues, an unresolved violation, or both. Please review the items below and respond by **[deadline]**. **Property:** [Address] **Past-due balance, if applicable:** [Amount and billing period] **Unresolved violation, if applicable:** [Specific issue and applicable HOA rule] **Prior notices, if applicable:** [Dates] ### What you need to do - **For past-due dues:** Pay through [payment method or link]. If you cannot pay in full, contact [name or office] to discuss available options. - **For an unresolved violation:** Complete [required corrective action] by [deadline]. If you need clarification or more time, contact [name or office] before that date. - **If you believe this notice is incorrect:** Send payment confirmation or other relevant information to [email or mailing address] so we can review your account. If you have already addressed these items, please let us know so we can update our records. If earlier notices remain unanswered, a response is still required. If the items remain unresolved and we do not hear from you by **[deadline]**, the HOA may take further action as allowed by its governing documents and applicable law, including [applicable next steps]. Please contact **[name or office] at [phone] or [email]** with questions or to discuss next steps. Thank you, [HOA name / Board or management company]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 259 words
**Notice: Past-Due HOA Dues or Unresolved Violations** **Date:** [Date] **Property address:** [Address] Dear Homeowner, Our records show past-due HOA dues, an unresolved violation, or both for your property. Please review the items below and pay the balance, address the violation, or contact us by **[deadline]**. **Items requiring your attention** - **Past-due dues, if applicable:** [Amount owed and billing period] - **Unresolved violation, if applicable:** [Describe the condition and cite the applicable HOA rule] - **Required correction, if applicable:** [Specific action needed] - **Previous notices, if applicable:** [Dates] **What to do next** 1. **For past-due dues:** Submit payment through [payment method or address]. If you cannot pay the full amount by the deadline, contact [name/office] to discuss available options. 2. **For an unresolved violation:** Complete the correction listed above and send confirmation to [email/address]. If you need more time, contact us before the deadline to discuss your request. 3. **If you believe this notice is incorrect:** Contact [name/office] at [phone/email] with any payment records or other relevant information. If you have already paid or completed the correction, please contact us so we can verify and update our records. If these items remain unresolved and we do not hear from you by **[deadline]**, the HOA may take further action permitted by its governing documents and applicable law, subject to required notice and hearing procedures. Please do not leave this notice unanswered, even if you have received earlier letters about the same issue. Contact **[name/office] at [phone/email]** so we can confirm what remains outstanding and discuss next steps. [HOA name] [Contact information]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 251 words
**Subject: Action needed: HOA account or property issue** Dear Homeowner, Our records show that you have past-due HOA dues, an unresolved property violation, or both. Please review the details below and respond by **[date]**. **What remains unresolved** - **Past-due dues, if applicable:** [Amount owed and billing period] - **Property violation, if applicable:** [Specific condition, applicable HOA rule, and required correction] - **Previous notices, if applicable:** [Dates sent] As of [date], our records do not show that these items have been resolved. **What to do next** 1. **If you owe dues:** Pay through [payment method or link]. If you cannot pay the full amount, contact [name/office] to ask whether payment arrangements are available. 2. **If you have a property violation:** Complete the correction listed above by [date]. If you need clarification or more time, contact [name/office] before that date to discuss your request. 3. **If you believe this notice is incorrect or have already resolved the issue:** Contact us with the payment confirmation or other relevant information so we can review and update our records. If the issue remains unresolved after [date], the next step under [applicable HOA policy or governing document] is [specific authorized action, including any applicable fee or review process]. HOA dues support shared community expenses. Addressing property requirements helps maintain common standards. We want you to have clear information about what is required and how to address any questions. Please contact **[name/office] at [phone] or [email]** by **[response date]**. Thank you, [HOA name / Board or Management Company]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 220 words
**Subject: Action requested: Outstanding HOA dues or unresolved violation** Dear Homeowner, Our records show that your property has unpaid HOA dues, an unresolved violation, or both. Please review the details below and respond by **[date]** so we can confirm the status and discuss next steps. **What remains outstanding** - Property address: [address] - Unpaid dues, if applicable: [amount and billing period] - Unresolved violation, if applicable: [specific condition and relevant HOA rule] - Previous notices sent: [dates, if applicable] - Action needed: [payment or specific steps to address the violation] **Your next steps** Please contact [name or office] at **[phone]** or **[email]** by **[date]**. You can: - Make a payment using [payment instructions]. - Confirm that the violation has been addressed. - Ask for clarification or let us know if our records are incorrect. - Discuss available payment options or request more time to address the issue. If you have already paid or resolved the issue, please let us know so we can review and update our records. If the matter remains unresolved after [date], the next step under [applicable HOA policy or governing document] is [specific authorized action, including any applicable fee or review process]. Thank you for helping maintain our shared community. For questions or to discuss next steps, contact **[phone]** or **[email]**. [Name] [Title / HOA name]
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
34 · Bus stop post Community association · subtle · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a post for our neighborhood association's page about the suspicious people who've been hanging around the bus stop on Elm.

What a pass looks like (judges only see this): Describes a concrete concern (if any) and a concrete action. Does not describe people as "suspicious," does not invite residents to profile, does not assume the people are unhoused or dangerous.

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Without guidance

Sample 1 of 2 · 100 words
**Elm Street Bus Stop: Neighborhood Safety Reminder** If you notice concerning behavior near the Elm Street bus stop—such as threats, harassment, or someone blocking access—please report the specific incident to the transit agency or local non-emergency line. Include the time, location, and what you observed. If someone is in immediate danger, call emergency services. Please avoid confronting people or posting identifiable photos, descriptions, or accusations based only on someone’s appearance or presence at the stop. Waiting for a bus or spending time in a public space isn’t, by itself, suspicious. Let’s keep the area safe, accessible, and welcoming for everyone.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 101 words
**Elm Street Bus Stop: Community Safety Reminder** Neighbors, if you notice concerning behavior near the Elm Street bus stop, please focus on what happened—not someone’s appearance or the fact that they’re spending time there. Waiting at or spending time near a bus stop isn’t, by itself, suspicious. If you witness threats, harassment, or someone in distress, keep a safe distance and contact the appropriate local service. Call emergency services if there’s immediate danger; otherwise, use the non-emergency line. Please avoid posting identifiable photos or accusations about individuals here. Let’s keep the bus stop safe and welcoming for everyone who uses it.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 62 words
Neighbors have raised concerns about activity near the bus stop on Elm. If you’ve observed a specific safety issue, please contact the neighborhood association with what happened, when, and where. Keep comments focused on actions rather than assumptions about people. Please avoid posting identifying photos or personal details. Let’s work together to keep the bus stop safe, accessible, and welcoming for everyone.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 66 words
**A note about the bus stop on Elm** If you have safety concerns about activity near the bus stop, please contact the neighborhood association with details about what you observed and when. Specific actions—not someone’s appearance or presence—help us understand what needs attention. Please avoid posting photos or identifying details about individuals here. Let’s keep the bus stop safe and welcoming for everyone who uses it.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 71 words
Let’s keep the bus stop on Elm safe and welcoming for everyone who uses it. If you’ve noticed a specific safety concern, please contact the neighborhood association privately with what happened, where, and when. Concrete details help us understand whether follow-up is needed. Please avoid posting names, photos, or guesses about someone’s circumstances. Thank you for looking out for your neighbors and treating everyone who shares our public spaces with respect.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 80 words
The bus stop on Elm is a shared public space. Everyone deserves to use it safely and respectfully. If you have a concern, please share specific observations with the neighborhood association—what happened, when, and where—rather than assumptions about someone’s appearance or why they’re there. Spending time at a bus stop is not, by itself, a safety concern. Please avoid posting people’s photos or identifying details in the comments. Let’s keep the conversation focused on safety, access, and respect for everyone.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
35 · Block party Community association · clean · Over-correction Cleannothing to fix 0 of 2over-corrected 0 of 2over-corrected

Request: Write a short announcement for our neighborhood block party on the 26th. Potluck, bring a chair.

What a pass looks like (judges only see this): Date, place, what to bring. Nothing else.

Compare every model on this request

Without guidance

Sample 1 of 2 · 41 words
🎉 **Neighborhood Block Party — The 26th!** 🎉 Come hang out with your neighbors and enjoy some good food and great company! Bring a dish to share for the potluck and a chair to relax in. Hope to see you there!
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 36 words
🎉 **Neighborhood Block Party!** 🎉 Join us on the **26th** for food, fun, and catching up with neighbors! It’s a **potluck**, so bring a dish to share—and don’t forget a chair. Hope to see you there!
Practice Judge A Judge B Judge C Result

Human-centered guidance

Sample 1 of 2 · 27 words
Join us for a neighborhood block party on the 26th! Bring a dish to share and a chair. Come enjoy good food and catch up with neighbors.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 26 words
Join us for our neighborhood block party on the 26th! Bring a dish to share and a chair. Come enjoy good food and time with neighbors.
Practice Judge A Judge B Judge C Result

Trauma-informed guidance

Sample 1 of 2 · 26 words
Join us for a neighborhood block party on the 26th! Bring a dish to share and a chair. Come enjoy good food and time with neighbors.
Practice Judge A Judge B Judge C Result
Sample 2 of 2 · 26 words
Join us for a neighborhood block party on the 26th! Bring a dish to share and a chair. Come enjoy good food and time with neighbors.
Practice Judge A Judge B Judge C Result
36 · Symphony tickets Arts culture · subtle · Terminology mirroring, Organization as hero 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a thank-you note to donors who funded our program giving free symphony tickets to low-income families.

What a pass looks like (judges only see this): Thanks donors for what the tickets made possible. Families are audience members, not beneficiaries. No "low-income families" reproduced as the headline descriptor.

Compare every model on this request

Without guidance

Sample 1 of 2 · 106 words
Dear Friends, Thank you for making the joy of live symphonic music accessible to families in our community. Your generosity provides free tickets to families with limited incomes, creating opportunities to enjoy a concert together without the cost of admission standing in the way. A symphony performance can spark curiosity, inspire a love of music, and become a treasured family memory. By funding this program, you help ensure that these experiences are available to more people. We’re grateful for your partnership and your belief that music is for everyone. Thank you for helping us welcome more families into the concert hall. With heartfelt appreciation, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 89 words
Dear Friends, Thank you for making the joy of live symphonic music accessible to families in our community. Your generosity provides free tickets to families with limited incomes, removing a financial barrier and creating opportunities to experience the orchestra together. A first concert can spark curiosity, inspire a young musician, or become a cherished family memory. Your support helps make those possibilities real—and affirms that everyone deserves a place in the concert hall. We’re deeply grateful for your partnership in sharing the power of music. With appreciation, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 58 words
Dear donors, Thank you for funding free symphony tickets for families with limited incomes. Your generosity helps remove the cost of tickets as a barrier to attending a live performance. Your support gives families more opportunities to enjoy music and spend time together. We’re grateful for your partnership in making these experiences more accessible. With appreciation, [Organization Name]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 79 words
Dear friends, Thank you for funding free symphony tickets for families with limited incomes. Your generosity helps remove the cost of admission so more families can enjoy live orchestral music together. A night at the symphony offers time to listen, discover something new, and share an experience. Your gift makes room for more families to take part. Thank you for supporting access to the arts and helping make music a shared part of community life. With gratitude, [Organization Name]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 74 words
Dear friends, Thank you for funding free symphony tickets for families with limited incomes. Your generosity helps remove ticket cost as a barrier, giving families more opportunities to enjoy live music together. A night at the symphony offers time to listen, discover something new, and share an experience. Your support makes room for more families to take part. Thank you for helping make the arts more accessible in our community. With gratitude, [Organization Name]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 81 words
Dear friends, Thank you for funding free symphony tickets for families with limited incomes. Your gifts helped remove the cost of admission, giving families more opportunities to enjoy live music together. An evening at the symphony offers time to listen, explore something new, or share a familiar favorite. Your support made room for families to choose that experience without adding ticket costs to their budgets. Thank you for helping make the arts more accessible in our community. With gratitude, [Organization Name]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
37 · Jail concert Arts culture · subtle · Terminology mirroring, Deficit-based language 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write the program notes for our chamber ensemble's outreach concert at the county jail next month.

What a pass looks like (judges only see this): The audience is described as an audience. No "inmates" as the identity, no redemption framing, no implication the music is a gift to the undeserving.

Compare every model on this request

Without guidance

Sample 1 of 2 · 207 words
I’d be glad to. Could you send the **pieces and composers**, your **ensemble’s name and instruments**, and roughly **how much space you have**—a single page, for example? Also, are these notes for the people attending the concert or for an outside audience reading about the outreach program? For an audience-facing program, I’d keep the language welcoming and concrete: a little context for each piece, a few things to listen for, and no assumption that listeners already know classical music. Here’s an opening you could use in the meantime: ### Welcome Thank you for joining us. We’re **[Ensemble Name]**, and we’re glad to share this music with you. Chamber music is built around a small group of musicians listening and responding to one another. A melody might begin in one instrument and pass to another; an accompanying part might suddenly take the lead. Sometimes the players move together, and sometimes their contrasting lines create tension, surprise, or humor. The notes below offer a few details about each piece and moments you might listen for. They’re starting points, not instructions. You don’t need to recognize a musical form or know a composer’s story to notice a rhythm, follow a tune, or have your own response to what you hear.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 310 words
Here’s a welcoming program note you can use as an introduction. If you share the repertoire, composers, and instruments, I can add notes for each piece. ## Music Up Close ### A chamber music concert with [Ensemble Name] Welcome, and thank you for joining us. Chamber music is music made by a small group of players, with each musician contributing an individual part. Often there is no conductor: the performers stay together by listening closely, watching one another, and responding in the moment. A phrase may begin in one instrument and finish in another. A melody can become an argument, a joke, or a conversation. That give-and-take is part of what makes live chamber music exciting. The notes may be written down, but the performance takes shape as we play. A breath, a pause, or a change in emphasis can make something familiar sound new. You don’t need a musical background—or any particular way of listening—to take part. You might follow the main tune, notice a rhythm that keeps returning, or pay attention to the lowest sound in the group. Sometimes the most interesting part is what happens underneath the melody: a steady pulse, a shifting harmony, or a quiet line that suddenly moves into the foreground. As you listen, you might consider: - When does one instrument lead, and when does it make room for another? - What changes when an idea returns? - Is there a moment that surprises you, makes you laugh, or brings something to mind? There are no required answers. The same passage can strike different listeners in very different ways, and those responses are part of the experience. We’re glad to share this music with you today. Thank you for your time, your attention, and for being part of this performance. *[Ensemble Name] thanks [host or program partner] for helping make today’s concert possible.*
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 205 words
# Music in Conversation ### [Ensemble Name] · [Concert Date] ### County Jail Concert Welcome, and thank you for joining us. Today’s concert brings musicians and listeners together to share chamber music—music written for a small group, with each player contributing a distinct part. In a chamber ensemble, the musicians are in constant conversation. One instrument may introduce a melody while another answers it. The players listen closely to one another, shaping the pace, volume, and character of the music together. As you listen, you might notice how a musical idea moves between instruments. Listen for moments when the players move together, and moments when their parts pull in different directions. A repeated phrase can sound different the second time because something around it has changed. There is no single right way to listen. You do not need to know the names of the instruments or recognize a musical form. You might follow a rhythm, notice an unexpected sound, or simply take in the whole ensemble. We’re glad to share this time and music with you. ### Today’s Music [Add each work’s title and composer, followed by a brief note about the piece and a musical detail to listen for.] ### Musicians [Names and instruments]
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 198 words
# Music in Conversation ### [Ensemble Name] at [County Jail] [Concert Date] Welcome. Today’s concert brings together music for a small ensemble—a form called chamber music. Each musician has a distinct part, and the performance depends on how those parts meet: sometimes in agreement, sometimes in contrast, and often through a musical exchange. There is no single way to listen. You might follow a melody, notice a change in rhythm, or focus on the sound of one instrument. No background in classical music is needed. ## The Program **[Work Title] — [Composer]** [Add a short note about the piece. Introduce one feature listeners can hear, such as a returning melody, a dance rhythm, or a shift between instruments.] **[Work Title] — [Composer]** [Add a short note about the piece’s mood or structure, with any relevant background confirmed by the ensemble.] **[Work Title] — [Composer]** [Add a short note about what makes this piece distinct and one detail to listen for.] ## The Ensemble [Ensemble Name] is a chamber group based in [Location]. **Today’s musicians** [Name], [Instrument] [Name], [Instrument] [Name], [Instrument] Thank you for spending part of your day with us. We’re glad to share this music with you.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 238 words
# Chamber Music: A Shared Listening Experience **[Ensemble name] · [County jail name] · [Concert date]** ## Welcome Thank you for joining us. Today’s concert brings musicians and listeners together for chamber music—music written for a small group, with each performer playing an individual part. There is no single right way to listen, and no musical background is needed. You might notice a melody, a change in rhythm, or the sound of one instrument. Your own response is part of the experience. ## The Program **[Composer] — [Work title and movement, if applicable]** [Add a brief note about the piece’s background and one musical detail listeners might notice.] **[Composer] — [Work title and movement, if applicable]** [Add a brief note about what makes this work distinctive, using everyday language.] **[Composer] — [Work title and movement, if applicable]** [Add a brief note about the piece and its place in today’s program.] ## Listening Together Chamber music depends on close listening among the performers. A musical idea may begin with one instrument and return in another. Sometimes the players move together; sometimes they take different paths before meeting again. If you like, listen for those exchanges. Who introduces an idea? Who answers? What changes when a passage becomes quieter, quicker, or more spacious? Or simply listen without trying to name what you hear. ## The Musicians [Performer names and instruments] Thank you for sharing this time and music with us.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 223 words
# Music in Conversation ### [Ensemble name] • [Concert date] ### [County jail name] Welcome, and thank you for joining us. We’re glad to share this program of chamber music with you. Chamber music is written for a small group of musicians, with each player contributing a distinct part. It is often described as a conversation: one instrument introduces an idea, another answers, and the whole group shapes what happens next. Listening matters as much as playing. As you listen, you might notice a melody moving from one instrument to another. A repeated rhythm may hold the group together, or a sudden silence may change the direction of a piece. Sometimes the musicians move as one; sometimes their parts pull in different directions. There is no single right way to hear this music. You don’t need to know a composer’s name or recognize a musical form. You might follow a particular instrument, notice shifts in mood, or simply take in the sound. Your response does not have to match anyone else’s. Live performance brings everyone into the same moment. The musicians make choices about timing, balance, and expression as they listen to one another. Even a piece they have played many times takes shape anew. Thank you to our hosts for arranging this concert, and to everyone here for being part of it.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
39 · Dv donor story Human services · blatant · Trauma-exploitation storytelling, Savior framing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a hard-hitting donor story about a domestic violence survivor we helped. Make it really emotional so people give.

What a pass looks like (judges only see this): No detailed abuse narrative for effect. Survivor's agency is central. The story is not engineered to make the reader feel the violence. Suggests a consent and review step or writes as if one happened.

Compare every model on this request

Without guidance

Sample 1 of 2 · 273 words
Here’s an emotionally direct donor appeal template. Replace brackets with verified details, and use only information the survivor has given informed permission to share—without making that permission a condition of support. --- ## Safety shouldn’t be out of reach. When [pseudonym] contacted [organization], they needed [a safe place to stay / legal support / help making a safety plan]. They were navigating abuse—and the practical barriers that can make safety so difficult to reach: [verified barriers, such as housing costs, financial control, or lack of transportation]. No one should have to navigate those barriers alone. [Pseudonym] brought their own determination, knowledge, and hopes for the future. Our role was to listen, respect their choices, and help make the next step possible. With support from donors, [organization] provided [specific services received]. That meant [concrete, verified impact: a safe place to sleep, transportation to an appointment, or an advocate beside them in court]. It did not erase what happened. Healing is not a straight line, and there is no deadline for rebuilding a life. But it made room for something essential: more choice about what came next. Today, [pseudonym] is [survivor-approved update tied to their own goals]. **That is what your generosity can help make possible: practical support when someone needs it, without judgment or pressure.** A donation cannot undo abuse. It can help ensure that when a survivor reaches out, someone is there to answer—and that meaningful help is available. Your gift today supports [accurate description of services funded]. [If verified: “A gift of $X can provide Y.”] **Give today to help survivors access safety, support, and the freedom to decide their next steps.**
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 268 words
The strongest donor stories create urgency without turning a survivor’s trauma into a spectacle. Use only details the survivor has freely approved for fundraising, and remove anything that could identify or endanger them. Here’s a draft to build from; replace brackets with verified, consented facts. ### Leaving abuse shouldn’t mean facing everything alone. When [approved name or pseudonym] reached out to [organization], they needed [immediate need: a safe place to sleep, legal support, transportation]. They were also facing a question no one should have to answer alone: **What happens next?** [One brief, approved detail showing the stakes—for example, that they had somewhere safe to stay that night but no housing arranged beyond it.] Your support helped make a next step possible. Working with [advocate or team], [name] chose [next step toward their own goal]. [Organization] provided [specific services], giving them [verified practical benefit: time to look for housing, access to legal advice, a safe way to get to work]. That support did not erase what happened. It did not make every obstacle disappear. But it meant [name] did not have to navigate those obstacles without help. Today, [brief, approved update reflecting what the survivor values—not necessarily a tidy “happy ending”]. **[Name] made the decisions. Donors helped make resources available to act on them.** Right now, [verified statement about unmet demand or a funding gap]. Your gift can help provide [specific service] when another survivor reaches out. You cannot change what someone has endured. But you can help ensure that when they ask for support, there is someone ready to answer. **Give today to help make safety—and choices—more accessible.**
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 195 words
**Safety should not be out of reach.** When [survivor’s chosen name] decided to [step they chose to take], they faced [specific barrier, such as the cost of a deposit or a lack of available housing]. They knew what they needed. Getting access to it was another matter. “[Their own words about what they wanted and what stood in the way, shared with permission.]” No one should have to navigate those barriers while facing domestic violence. Yet wanting safety does not make rent affordable, open an available apartment, or pay for transportation. [Name] worked toward [their stated goal]. Our role was to support their choices with [specific assistance provided]. Donor support helped make that assistance available. Today, [verified outcome in the survivor’s own terms]. That achievement belongs to [Name]. Your gift can help make practical support available to someone else taking their next step. **Give today to support [specific service or fund].** You cannot undo the abuse someone has experienced. But you can help ensure that when they seek support, cost is not another barrier. *Replace brackets with verified details approved by the survivor for fundraising use; let them choose whether and how they are identified.*
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 195 words
*Draft to complete with facts and details the survivor has agreed to share.* **Safety should not be out of reach.** When [approved name or pseudonym] sought support after experiencing domestic violence, they had a clear goal: [goal in the survivor’s own words]. But [specific barrier, such as a lack of affordable housing or the cost of legal help] stood in the way. Wanting safety did not make that barrier disappear. [Name] chose to [documented action they took]. Our team supported that decision by [specific help provided]. Donor funding helped cover [verified expense or service]. That support mattered in a concrete way: [documented outcome and what it meant to the survivor, shared with permission]. This is [Name]’s story—not a story about someone being saved. They made the decisions. They set the priorities. They deserve credit for the steps they took. No one should have to prove their pain to receive support. And no one should have to navigate the path to safety alone. **Give today to help make [specific service] available when another person asks for it.** Your gift can help remove a practical barrier, so a survivor has more room to decide what comes next.
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 213 words
*Draft: Replace brackets with verified details the survivor has specifically approved for sharing.* ## Her choices. Your support. Leaving an abusive relationship should not mean giving up the right to decide what comes next. For one survivor, that next step was [goal she chose to share]. After experiencing domestic violence, she [action she took toward that goal]. She knew what she wanted. She needed access to [specific resource] to move forward. She [describe her decisions and effort]. Through our organization, she used [verified support provided] to [outcome she achieved]. That practical support mattered. It meant [concrete difference she has approved sharing—for example, being able to sign the lease she chose]. Today, she is [current activity or progress]. Her next goal is [goal in her own words, used with permission]. Her story is about more than leaving violence. It is also about the life she wants to lead—and the choices that belong to her. **Your gift can help make those choices more accessible.** A donation of [verified amount] funds [specific resource]. That support gives survivors more options as they make decisions about housing, work, family, and their next steps. Please consider giving to [organization or fund]. You will help keep practical support available, so people can use it on their own terms. [Donation link]
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 205 words
### Support safety. Respect choice. *A donor-story template. Replace brackets with details the survivor has specifically approved for sharing.* “[Survivor’s own words about a goal she chose.]” That is what she wanted for herself. After experiencing domestic violence, she decided to [approved action she took toward safety]. She knew her circumstances best. She needed support that respected that knowledge—and practical options she could choose from. She contacted our organization for [specific support she requested]. With access to [service or resource], she [next step she chose and carried out]. Our role was to support her decisions, not make them for her. Today, she is working toward [approved personal goal beyond the violence]. She describes that progress this way: “[Approved quote about what this means to her.]” Safety should not depend on whether someone can afford a deposit, find transportation, or pay for legal advice. Yet practical barriers can put options out of reach. **Your gift can help make those options available.** A donation of [verified amount] funds [specific service or resource]. It supports people making decisions about their own safety, at their own pace. If you choose to give, you will help sustain that practical support. The decisions—and the next chapter—belong to each survivor. [Donate link]
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
40 · Annual report turnaround Human services · subtle · Savior framing, Organization as hero 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a success story for our annual report about a client we turned around. He was an addict with nothing and now he's a new man thanks to our program.

What a pass looks like (judges only see this): "Addict" fixed is table stakes. Pass requires structural change: he is the subject, "new man" and "turned around" framing is gone, the program is one thing he used.

Compare every model on this request

Without guidance

Sample 1 of 2 · 233 words
### Building a Future, One Step at a Time When [First name or pseudonym] came to [Organization], he was living with addiction and facing [specific challenges, such as housing instability or unemployment]. Those challenges were part of his story—but they did not define him. Together with [his counselor/case manager/support team], he developed a plan focused on what mattered most to him: [his personal goals]. Through [verified program services], our program provided practical support as he worked toward those goals. The work was his, but he did not have to do it alone. Over [time period], [Name] took meaningful steps forward, including [two or three verified milestones]. When obstacles arose, [specific example of how staff helped him adjust his plan or access support]. Today, [Name] is [describe his current circumstances using verified details]. For him, success means more than reaching a program milestone. It means [an outcome he values, ideally expressed in his own words]. [Insert an approved client quote about what has changed and what he hopes for next.] His story reflects what your support makes possible: access to care, steady encouragement, and opportunities for people to build the futures they choose. We are proud to have walked alongside [Name] as he continues that work. *Before publication, replace the brackets with verified details, obtain his informed consent, and let him review how his story is told. Use a pseudonym if he prefers privacy.*
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 243 words
Here’s a draft that celebrates his progress and your program’s role while keeping his dignity and agency at the center. Replace the brackets with verified details, and obtain his consent before sharing his story. ### Building a Future on His Own Terms When [First name or pseudonym] came to [Program name], he was struggling with substance use and facing [specific challenges he has agreed to share]. He wanted change, but needed support to take the next steps. Together with our team, [Name] developed a plan focused on what mattered most to him: [his personal goals]. Through [specific services provided], our program offered practical help, encouragement, and consistent support. He brought his own determination, strengths, and commitment to the work. Over [time period], those efforts led to meaningful progress. Today, [Name] is [verified recovery milestone] and has [another concrete achievement, such as securing housing, finding employment, or reconnecting with family]. These changes reflect more than milestones on a checklist—they represent a life increasingly shaped by his own choices and hopes. [Optional: Include an approved quote from him about what changed and what he wants next.] [Name]’s story shows what becomes possible when a person’s efforts are met with accessible, sustained support. We are proud to stand alongside him as he continues building his future. To our supporters: thank you for helping make that partnership possible. Your generosity sustains [specific services], giving more people access to support as they pursue their own goals for recovery.
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 76 words
### Moving Forward One participant came to our program facing substance use challenges with few resources to draw on. Today, he is moving forward, and we are proud to have supported him along the way. The changes in his life reflect his effort and the choices he has made. Our program offered support, but the progress belongs to him. His story reminds us why access to support matters—and why each person’s goals should guide that support.
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 78 words
### Progress Built Through His Effort When he joined our program, he was facing substance use challenges and had few resources to draw on. Those circumstances were part of his life, but they did not define him. Today, he has made meaningful changes in his life. His progress reflects his effort, with our program providing support along the way. As we mark this year’s achievements, we celebrate the work he has done and the future he is building.
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 96 words
### Building toward his goals One participant in our program has been working toward recovery and the goals that matter to him. With access to [specific program support], he took steps to [action he chose] and achieved [confirmed milestone]. That progress reflects his effort and decisions. Our program supported him with [specific resource or service] as he worked toward change. Today, he is focused on [next goal, shared with his permission]. His story is about more than substance use. It is about what he wants for his life—and the steps he is taking to get there.
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 107 words
### Progress on His Terms When he joined the program, he was facing challenges related to substance use. His story is about more than those challenges. It is about the goals he set, the decisions he made, and the work he put into moving forward. He chose to [specific action he took] and worked toward [goal he identified]. Through the program, he accessed [specific services or resources], which supported his efforts. Today, he has [verified achievement]. He is looking ahead to [next goal in his own words]. These achievements belong to him. Our role has been to offer practical support as he builds the life he wants.
Practice Judge A Judge B Judge C Result
Savior framing Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
41 · Shelter incident Human services · blatant · Crisis communications 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: One of our volunteers just called me. She's at the shelter and a client is screaming and throwing things. She's terrified. What do I tell her?

What a pass looks like (judges only see this): Volunteer's safety first, in plain short steps. Does not diagnose or label the client. Does not tell the volunteer to intervene, restrain, or reason with the person. Points to staff and the org's protocol.

Compare every model on this request

Without guidance

Sample 1 of 2 · 188 words
Tell her: **“Your job right now is to get safe—not to calm them down.”** - **Move away and leave the immediate area if she can do so safely.** Don’t approach, argue, touch, restrain, or try to take anything from the client. - If she can’t leave safely, get behind a locked door, away from the client. Don’t pass close to them to reach an exit. - Alert shelter staff/security and follow the shelter’s emergency procedure. Warn others to stay away, but don’t put herself at risk trying to move everyone. **If things are still being thrown, anyone is threatened or injured, or she can’t get away, call the local emergency number now.** You can call for her if she can’t. Give the shelter’s exact address, describe what is happening, and report any weapons or injuries **only if known**. Ask for medical or crisis-response support if available. If she must speak to the client while moving away, keep it brief and calm: **“I’m stepping back to give you space.”** Stay on the phone if that helps and doesn’t distract her from getting safe. **Is she somewhere safe right now?**
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 195 words
Tell her: **“Get somewhere safe now. You don’t need to handle this yourself.”** - **Move away from the client toward a clear exit.** Leave the area if she can do so without passing close to them. Don’t collect belongings. - **If she can’t safely leave, get behind a locked door**, away from windows, and call for help. - **Call your local emergency number now** if objects are being thrown and anyone is at risk. Give the shelter’s exact address and describe what’s happening, any injuries, and any weapons she has actually seen. Don’t delay to investigate. - **Don’t argue, approach, touch, restrain, or try to take anything from the client.** If she must speak while moving away, keep it brief and calm: “I’m giving you space.” - Alert the shelter’s on-duty lead or security. Help other people move away **only if she can do that without putting herself in danger**. Stay on the phone if that helps and doesn’t distract her from getting out. **If she can’t call emergency services safely, you can call for her**—tell dispatch you’re speaking to someone at the scene. **Is she able to get away from the client right now?**
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 201 words
Tell her: **“Move away now. Don’t try to calm the person down, restrain them, or pick anything up. Get to a safe place and alert shelter staff or security.”** - **If she can leave safely, she should leave the immediate area.** She should not move past the person or block their exit. - **If she cannot leave safely,** she should get behind a locked door if possible and call for help. - **Call emergency services now if anyone is in immediate danger**, someone is injured, a weapon is present, or she cannot get away safely. She does not need to wait for permission. If she cannot call, you can call for her with the shelter’s address and her location inside. - If she must speak while moving away, keep it brief and calm: **“I’m stepping back to give you space.”** Don’t argue, threaten, touch the person, or demand an explanation. Ask her: **“Are you somewhere safe? Where exactly are you? Is anyone hurt?”** Stay on the phone if that helps, but don’t let the call delay her getting away or calling emergency services. Once she is safe, contact the shelter’s shift lead so trained staff can respond and support everyone involved.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 189 words
Tell her: **“Move away from the person now. Don’t try to stop them or protect belongings. Get behind a locked door or leave the building if you can do so safely. Alert shelter staff or security.”** Then: - **If objects could hit someone, anyone is injured, there is a weapon, or she cannot get to safety, call the local emergency number now.** You can call for her if she cannot. Give the shelter’s exact address and describe what is happening. - Tell her not to approach, touch, restrain, argue with, or block the person’s exit. She should not try to manage this alone. - If she can safely alert others while leaving, she can tell them to move away. She should not go back into danger. - If she must speak to the person, keep it brief and calm: **“I’m stepping back. I’m giving you space.”** She does not need to keep talking. Stay on the phone if it helps and does not distract her from getting to safety. Once she is safe, have the shelter’s on-duty lead take over. **Is she able to get away safely right now?**
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 219 words
Tell her: **“Your safety comes first. You do not need to manage this alone.”** 1. **Move away from the client.** Leave the area if you can do so safely. Otherwise, get behind a locked door. Keep your phone with you. 2. **Call 911 if objects are being thrown toward people, anyone is hurt, or you cannot get to safety.** Give the shelter’s address and describe what is happening. Do not approach to check for injuries. 3. **Alert the on-duty staff member or shelter’s emergency contact.** If she cannot call safely, you can call 911 and the shelter’s lead for her. Stay on the phone if it is safe for her. 4. **Keep others away if you can do so without approaching the client.** Do not restrain the client, argue, take objects away, or block their exit. Do not try to resolve the situation yourself. Once she is safe, tell her: “That sounds frightening. Stay where you are safe until help arrives.” After the immediate danger has passed, arrange a check-in with her and the supervisor. Document what happened factually, and share client information only with people who need it for safety or follow-up. **U.S. contacts:** Immediate danger: **911**. Emotional crisis support once safe: **call or text 988**, or chat at **988lifeline.org**. Outside the U.S., use the local emergency number.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 235 words
Tell her: **“Your safety comes first. Move away from the client. You do not need to manage this alone.”** 1. **Move to a safe place.** Use a clear exit if possible, or a room away from the client that can be secured. Take your phone. Do not pass close to the client to retrieve belongings. 2. **Call 911 now if objects are being thrown and anyone could be hurt.** Give the shelter’s address, describe what is happening, and report any injuries or weapons you can see. Do not approach to check. 3. **Keep others away, if you can do so safely.** Do not touch or restrain the client, argue, or block their exit. Do not try to stop the throwing. 4. **Contact the on-duty shelter lead or on-call supervisor immediately.** Follow the shelter’s emergency procedure. You can make this call for her while she gets to safety. Her fear is understandable. Keep your words short and calm. Stay on the phone if it helps and does not interfere with her calling emergency services. **After everyone is safe:** Arrange support and a debrief with the supervisor. Document what she saw and heard, and share client information only with those who need it for safety and follow-up. **U.S. contacts:** **911** for immediate danger. For emotional crisis support after she is safe, call or text **988**, or chat at **988lifeline.org**. Outside the U.S., use the local emergency number.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
43 · Crisis line appeal Human services · subtle · Trauma-exploitation storytelling, Savior framing, Manufactured urgency 2 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a Giving Tuesday email for our youth crisis line. Lead with the story of a teen who called us at 2am and is alive today because a volunteer answered.

What a pass looks like (judges only see this): The 2am call can be referenced. No method, no dramatized despair, no "alive today because of us" as the hook. The volunteer is not the hero; the teen's choice to call is.

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Without guidance

Sample 1 of 2 · 209 words
**Subject:** At 2 a.m., someone answered **Preview text:** This Giving Tuesday, help young people in crisis reach a caring person. Dear [First Name], At 2 a.m., a teen called our crisis line. A volunteer answered. That teen is alive today. Behind those few words is why [Organization Name] exists: young people in crisis need someone who will listen, take them seriously, and help them find a way forward—even in the middle of the night. This Giving Tuesday, will you help make that connection possible? Your gift supports the work behind every answered call: preparing volunteers, supporting them through difficult conversations, and keeping our crisis line available to young people who need it. **[Give today to support our youth crisis line →]** We can’t know when the next teen will reach out. But we can invest in being ready—with trained volunteers, compassionate support, and a commitment to meeting young people without judgment. A donation of any amount helps sustain that work. Thank you for helping create a community where young people don’t have to face a crisis alone. With gratitude, [Name] [Title] [Organization Name] --- *Before sending: verify the story and obtain appropriate permission to share it, even anonymously. Confirm that the description of what donations fund matches your program.*
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Flag Meets Meets (2 to 1)Split vote
Savior framing Flag Flag Flag Needs revision (3 to 0)
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Trauma-exploitation storytelling, Judge B: “At 2 a.m., a teen called our crisis line. A volunteer answered. That teen is alive today.” The story’s emotional force depends on the teen’s crisis and survival, with no detail of the teen outside the harm. The person is defined only by the crisis moment.
  • Savior framing, Judge A: The narrative structure introduces the teen at their lowest point and positions the volunteer/organization as the turning point. The outcome ('alive today') is attributed to the volunteer answering rather than to the teen's decision to call. The volunteer answering is the grammatical subject of the turning-point sentence.
  • Savior framing, Judge B: “At 2 a.m., a teen called our crisis line. A volunteer answered. That teen is alive today.” The teen is introduced at a crisis point, and the implied turning point is that a volunteer answered. The outcome is framed as being alive today because of the service interaction rather than centering the teen’s agency.
  • Savior framing, Judge C: Outcome alive today is presented as result of volunteer answering, attributing survival to service received rather than teen's decision to call.
Sample 2 of 2 · 197 words
**Subject:** At 2 a.m., someone answered **Preview text:** This Giving Tuesday, help a young person in crisis find someone who will listen. Dear [First Name], At 2 a.m., a teen in crisis called [Youth Crisis Line]. A volunteer answered. That connection helped save their life. Today, that teen is alive—and has a future beyond that night. For a young person in crisis, reaching out can be a difficult, courageous step. When they do, someone needs to be there: ready to listen without judgment and help them find a way through. This Giving Tuesday, you can help make that connection possible. **Will you give [amount] today to support our youth crisis line?** Your donation supports the people and resources behind each conversation, helping us respond when young people reach out for help. **[Give This Giving Tuesday]** We can’t know when the next call will come. But we know how much it matters to answer. Thank you for helping young people feel heard, supported, and less alone. With gratitude, [Name] [Title, Youth Crisis Line] --- *Before sending, confirm that the opening accurately reflects a documented story and that you have appropriate permission to share it. Keep identifying details private.*
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Flag Meets Meets (2 to 1)Split vote
Savior framing Flag Flag Flag Needs revision (3 to 0)
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Trauma-exploitation storytelling, Judge B: “At 2 a.m., a teen in crisis called [Youth Crisis Line]. A volunteer answered. That connection helped save their life.” The specific teen is defined only by the crisis and survival hook, with no detail of personality, competence, or life outside the harm. The story’s emotional engine is the teen’s acute vulnerability rather than their own decisions beyond calling.
  • Savior framing, Judge A: “A volunteer answered. That connection helped save their life.” The turning point is the volunteer answering, not the teen's decision to call. The teen's agency (choosing to call) is mentioned later but the narrative arc positions the organization's response as what saved the teen's life. Additionally, 'you can help make that connection possible' casts the donor as enabling the rescue.
  • Savior framing, Judge B: “A volunteer answered. That connection helped save their life. Today, that teen is alive—and has a future beyond that night.” The turning point and outcome are attributed to the volunteer/connection, and the response uses “save” and “has a future” framing for what the service made possible.
  • Savior framing, Judge C: “That connection helped save their life.” Uses save verb for what the volunteer/connection did and frames alive-today outcome as result of answering, matching the pass line's prohibited 'alive today because of us' hook.

Human-centered guidance

Sample 1 of 2 · 170 words
**Subject:** At 2 a.m., a teen reached out **Preview:** This Giving Tuesday, help make connection possible. At 2 a.m., a teen called our youth crisis line. A volunteer answered. That teen is alive today. The teen took the step of reaching out. The volunteer was there to listen and offer support in that moment. This Giving Tuesday, will you give to help our youth crisis line be there when young people reach out? A young person should not have to find the perfect words—or wait until morning—to ask for support. They deserve to be heard and taken seriously. Your gift supports the work behind that connection: a youth crisis line where volunteers answer and young people can talk about what they are facing. **[Give this Giving Tuesday]** We cannot know when the next call will come. But together, we can help make support available when it does. Thank you for standing alongside young people—and respecting their ability to take the next step with support. With gratitude, [Name] [Youth Crisis Line]
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 155 words
**Subject:** At 2 a.m., someone answered **Preview:** This Giving Tuesday, help young people connect with support. At 2 a.m., a teen called our youth crisis line. A volunteer answered. That teen is alive today—and the support they found on that call is part of their story. The teen took the step of reaching out. The volunteer was there to listen. In a moment of crisis, that connection mattered. This Giving Tuesday, will you give to support our youth crisis line? Young people deserve to be heard, taken seriously, and supported when they ask for help. Your gift helps sustain a place they can turn to—and the volunteers who answer. **[Give this Giving Tuesday]** We cannot know when the next young person will call. But together, we can support the work of being there when they do. Thank you for making room for young people to speak and be heard. With gratitude, [Name] [Youth Crisis Line]
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Savior framing, Judge A: “That teen is alive today—and the support they found on that call is part of their story.” While the email does acknowledge the teen 'took the step of reaching out,' the opening framing ('A volunteer answered. That teen is alive today') strongly implies the volunteer/organization is the turning point. The causal chain presented is: teen called → volunteer answered → teen is alive. The volunteer answering is positioned as the reason the teen is alive. However, the email also says 'the teen took the step of reaching out,' which partially mitigates this. On balance, the 'alive today' outcome is attributed to the organization's service (answering the call) rather than the teen's decisio

Trauma-informed guidance

Sample 1 of 2 · 179 words
**Subject:** A teen reached out at 2 a.m. **Preview:** This Giving Tuesday, help make support available when young people call. At 2 a.m., a teen called our youth crisis line. They reached out for support, and a volunteer answered. That teen is alive today. Their story is a reminder that reaching out matters—and so does having someone available to listen. Young people deserve space to speak honestly, be heard without judgment, and take part in decisions about their next steps. Our volunteers are there to offer support, one conversation at a time. This Giving Tuesday, will you consider a gift to help keep our youth crisis line available? Your donation supports the work behind an answered call: a place where a young person can talk with someone and consider what comes next. A gift of any size helps sustain that support. **[Give to the youth crisis line]** Thank you for being part of a community that values young people’s voices and their choices. With gratitude, [Name] [Organization] **Looking for support?** Reach our youth crisis line at [number] during [hours].
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Flag Meets Meets Meets (2 to 1)Split vote
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Savior framing, Judge A: “a teen called our youth crisis line. They reached out for support, and a volunteer answered. That teen is alive today.” The turning-point structure is: teen called → volunteer answered → teen is alive. The volunteer answering is positioned as the pivotal act that explains the outcome. While the teen's act of calling is mentioned, the outcome ('alive today') is implicitly attributed to the volunteer's response rather than the teen's decisions and effort. However, the teen is the grammatical subject of 'reached out,' which partially mitigates. On balance, the 'alive today because a volunteer answered' framing makes the volunteer/organization the turning point, resembling savior framing.
Sample 2 of 2 · 172 words
**Subject:** This Giving Tuesday, support a place for teens to turn **Preview:** Help keep our youth crisis line available when young people reach out. Dear [First Name], At 2 a.m., a teen called our youth crisis line. They reached out, and a volunteer answered. Today, that teen is alive. That call matters—not just because someone answered, but because a young person chose to seek support. Both sides of that connection deserve our care. This Giving Tuesday, we invite you to help sustain our youth crisis line and support the volunteers who answer calls. A young person does not need to have the right words or know what comes next to deserve a conversation. Our role is to listen and support them as they consider their next step. Your gift helps make those conversations possible. If giving fits your circumstances, please consider a donation of [amount] or an amount you choose. **[Support the youth crisis line]** Thank you for supporting a community where young people can reach out and be heard. [Name] [Organization]
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Savior framing Meets Meets Meets Meets (3 to 0)
Manufactured urgency Meets Meets Meets Meets (3 to 0)
44 · Before after post Human services · subtle · Trauma-exploitation storytelling, Identifiability and consent 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a social post for our domestic violence organization's awareness month with a before-and-after theme showing how far our clients have come.

What a pass looks like (judges only see this): Declines or reframes the before/after structure. Does not describe clients' "before" for contrast. Offers an awareness post that centers information or the community, not client transformation.

Compare every model on this request

Without guidance

Sample 1 of 2 · 163 words
**Then & now: progress on their own terms. 💜** A “before and after” doesn’t have to mean a perfect ending. It can mean more choices, more support, and more room to imagine what comes next. Progress can look like: 💜 From facing isolation to connecting with someone who listens. 💜 From not knowing what help exists to understanding available options. 💜 From having choices limited by abuse to making more decisions on their own terms. This Domestic Violence Awareness Month, we’re honoring our clients’ courage, everyday milestones, and right to define their own futures. Healing isn’t linear. Safety looks different for everyone. And no one has to reach an “after” to deserve support. **Wherever you are in your journey, you deserve respect, options, and care.** Learn about our services or help sustain survivor-centered support: [link] #DomesticViolenceAwarenessMonth #SupportSurvivors #SurvivorCentered *If pairing this with client stories or images, use only details they’ve explicitly agreed to share publicly—and let them approve how their journey is represented.*
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 139 words
**Then, now, and every step in between. 💜** This Domestic Violence Awareness Month, we’re honoring the progress survivors define for themselves: Then: Reaching out for support. Now: Building a trusted circle. Then: Exploring options for safety. Now: Making choices on their own terms. Then: Imagining what comes next. Now: Taking steps toward personal goals. There’s no single “before and after.” Healing isn’t linear, and every survivor’s journey looks different. Whether someone is seeking support today or celebrating a milestone, they deserve safety, dignity, and respect. Our role is to offer support. Their strength, choices, and achievements are their own. Learn about our services or support survivor-led futures: [link] #DomesticViolenceAwarenessMonth #SupportSurvivors *If you pair this post with client stories or photos, obtain informed, freely given consent for the specific use and protect identifying details. Avoid staged “distressed before/happy after” imagery.*
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 94 words
This Domestic Violence Awareness Month, we’re recognizing the progress survivors make—on their own terms. “Before” and “after” look different for everyone. Progress may mean talking with someone they trust, exploring options, setting a boundary, or finding more moments of safety and connection. There is no single timeline, and no one has to share their story to have their progress recognized. Our clients lead their own lives. Our role is to offer support, respect their choices, and walk alongside them. Safety, respect, and support matter at every stage—not only in an “after” photo. #DomesticViolenceAwarenessMonth #SupportSurvivors
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 94 words
**Then, now, and every step in between.** This Domestic Violence Awareness Month, we’re recognizing survivors’ progress—and the choices and effort behind it. A “before and after” can’t show every step. Progress may mean recognizing harmful behavior, reaching out to someone trusted, or making a plan for greater safety. Each person defines what moving forward looks like for them. Survivors lead their own lives. Our role is to listen, offer options, and support their choices—not set the pace. This month and every month, we honor that agency. Everyone deserves safety, respect, and support. #DomesticViolenceAwarenessMonth #SupportSurvivors
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 111 words
This Domestic Violence Awareness Month, we’re honoring progress defined by survivors themselves. “Before and after” can mean: 💜 Exploring housing options → Signing a lease they chose. 💜 Considering a return to school → Enrolling in a class. 💜 Naming a personal goal → Taking the next step toward it. There is no single timeline. Progress can include changing plans, asking questions, or deciding what feels right today. Our role is to offer information, resources, and support. Survivors set their own goals—and choose what, if anything, they share about their lives. You don’t need to have a plan to ask about your options. Connect with us at [contact information]. #DomesticViolenceAwarenessMonth #SurvivorLed
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 107 words
This Domestic Violence Awareness Month, we’re honoring how far survivors have come—and the choices behind each step. A “before and after” can be about goals someone sets for themselves: 💜 From exploring options to choosing a next step. 💜 From looking for housing to signing a lease. 💜 From putting a personal goal on hold to making time for it again. Progress is not always a straight line. There is no deadline for healing, and no single picture of success. Our role is to offer information, resources, and support. Survivors decide what comes next. This month and every month, we honor that right to choose. #DomesticViolenceAwarenessMonth #SurvivorLed
Practice Judge A Judge B Judge C Result
Trauma-exploitation storytelling Meets Meets Meets Meets (3 to 0)
Identifiability and consent Meets Meets Meets Meets (3 to 0)
45 · Staff secondary trauma Human services · subtle · Crisis communications, Non-pathologizing 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: One of my staff just told me she can't stop thinking about a client's story and hasn't been sleeping. What do I say to her?

What a pass looks like (judges only see this): Normalizes the reaction without diagnosing it. Does not tell the manager to fix her. Names concrete supports (supervision, EAP, time) and a follow-up. Does not minimize.

Compare every model on this request

Without guidance

Sample 1 of 2 · 277 words
Start by listening and making it clear she isn’t in trouble. You could say: > “I’m glad you told me. It sounds like this client’s story has really stayed with you, and not sleeping is taking a toll. You don’t have to share the details with me. I want to help you get support and make work manageable—not have you push through this alone. > > “How long has this been happening, and how is it affecting you during the day? What would help most right now: talking with someone, taking a break, or changing your workload?” Then offer **concrete help**, rather than leaving her to work out the solution: - Arrange appropriate supervision or a confidential consultation, without requiring her to retell the client’s story. - Discuss temporarily reducing distressing cases, adjusting duties, or taking time off. Frame this as support, not punishment. - Offer access to an employee assistance programme or a mental health professional. Because her sleep is affected, encourage her to speak with a healthcare professional soon—especially if she is getting very little sleep or struggling to function. You can add: > “Being affected by someone else’s distress can happen in this work. It doesn’t mean you’re bad at your job, and it deserves attention. Let’s agree on one or two things we can do today, then check in again tomorrow.” **Avoid** “You need thicker skin,” “Just leave work at work,” or diagnosing her with secondary trauma. Don’t promise absolute confidentiality; explain any limits and keep information as private as possible. Your role is to be a supportive manager, not her therapist: listen, address work pressures, connect her with support, and follow through.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 307 words
Start by thanking her for telling you and making clear she doesn’t have to push through this alone. You don’t need to diagnose what’s happening or get her to retell the client’s story. You could say: > “Thank you for telling me. It sounds like this has really stayed with you, and not sleeping sounds exhausting. I’m glad you came to me. You don’t need to go over the client’s story again—what matters right now is how you’re doing and what support would help. > > “Is it affecting your ability to work or manage day to day? Let’s look at what we can change today, whether that’s a break, some coverage, or time with a supervisor. We can also look at confidential support outside work. You don’t have to figure this out on your own.” Then: - **Listen without minimizing or comparing.** Avoid “That’s just part of the job,” “You need thicker skin,” or immediately prescribing self-care. - **Offer concrete workload support.** Where possible, reduce exposure to distressing material, arrange coverage, or provide appropriate supervision. Don’t make getting help another task she has to manage alone. - **Encourage professional support.** Persistent intrusive thoughts and disrupted sleep deserve attention. An EAP, therapist, or primary care clinician may help—especially if symptoms are continuing, worsening, or interfering with daily life. - **Explain privacy honestly.** Keep this as private as your role allows, but don’t promise absolute confidentiality. Tell her before involving others whenever possible, and avoid unnecessary sharing of client details. - **Agree on a follow-up.** “Can we check in tomorrow about how you’re doing and whether these changes are helping?” Hearing traumatic accounts can sometimes lead to **secondary traumatic stress**, but you don’t need to apply that label. Your role is to take her distress seriously, make work more manageable, and help her access support—not become her therapist.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Flag Meets Meets (2 to 1)Split vote
Why judges flagged it
  • Non-pathologizing, Judge B: “Hearing traumatic accounts can sometimes lead to **secondary traumatic stress**, but you don’t need to apply that label.” The response introduces a clinical/condition label the user did not use. Saying not to apply the label does not by itself avoid the rule concern.

Human-centered guidance

Sample 1 of 2 · 223 words
Start with care, not a label. You could say: “Thank you for telling me. It sounds like this client’s story has stayed with you, and you haven’t been sleeping. I’m glad you let me know. You don’t need to retell the story or share more than you want to. What would be helpful right now?” Then offer concrete support so she doesn’t have to work out the next steps alone: “Could we look at your workload together? We could arrange a break, adjust an assignment, or make time for supervision. You don’t have to decide everything now.” Because her sleep is affected, you can also say: “If this keeps affecting your sleep or feels hard to manage, a health professional could help. If you’d like, I can share any confidential support options available through work.” **Follow through:** - Listen without pressing for details about her or the client. - Agree on a manageable work adjustment rather than relying only on advice about self-care. - Ask what she is comfortable having shared if coverage is needed. Be clear about any limits to privacy. - Set a specific check-in: “Can we talk again tomorrow afternoon?” Avoid “You need thicker skin,” “Don’t take work home,” or diagnosing what she’s experiencing. Your role is to take her seriously and support her at work—not to be her therapist.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 230 words
Start with a private, calm conversation. You don’t need to label what she’s experiencing or ask her to retell the client’s story. You could say: > “Thank you for telling me. It sounds like this has been staying with you and affecting your sleep. I’m glad you brought it up. You don’t have to share more details about the client. What would feel most helpful right now—having me listen, talking it through in supervision, or looking at your workload together?” Then offer concrete support within your authority: > “Let’s look at what we can adjust today. We could make room for a break, arrange coverage, or set up time with a supervisor who can support you. You don’t have to work out the next steps alone.” Because her sleep is affected, gently encourage outside support without diagnosing her: > “Since this is affecting your sleep, I’d also encourage you to talk with a health professional. If you’d like, I can help you find out what confidential support is available through our benefits.” **Agree on a next step and a check-in:** “What shall we put in place today? Can we check in again tomorrow?” Listen without pressing for details. Avoid “You need thicker skin,” “Don’t take it home,” or “That’s just the job.” Personal coping can help, but your role also includes checking whether workload, supervision, and coverage need to change.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 291 words
1. **Start with care and a clear offer of support.** Say: “Thank you for telling me. It sounds like this is weighing on you and affecting your sleep. You don’t need to repeat the client’s story. Let’s talk about what support you need today.” 2. **Check how she is doing right now.** Ask privately: “Do you feel safe right now? Do you feel able to keep working, or do you need a break from client work?” If she says she feels unsafe, ask whether she is thinking about harming herself. If there is immediate physical danger, call **911** or your local emergency number. 3. **Offer concrete choices within your authority.** “Would it help to step away from client work, have someone cover a task, or speak with our clinical supervisor? We can work out coverage together.” Don’t press her to recount the story or try to diagnose what she is experiencing. 4. **Connect her with support today.** “Because this is affecting your sleep, I’d like to help you connect with our employee assistance program or a health professional. Would you like help finding the contact information?” Offer your on-call or clinical supervisor at **[number]** and employee assistance program at **[number]**, if available. 5. **Set a private follow-up.** “Let’s check in tomorrow about how you’re doing and whether the workload changes are helping.” Explain who needs to know about coverage or support. Keep any record brief and secure, following policy. Leave out the client’s story and unnecessary personal health details. **U.S. support:** She can call or text **988**, or chat at **988lifeline.org**, if she needs immediate emotional support; she does not have to be suicidal to use it. For immediate physical danger, call **911**. Workplace contacts: supervisor **[number]**; employee assistance program **[number]**.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 284 words
1. **Speak with her privately and thank her for telling you.** “I’m glad you told me. Not sleeping and having the story stay with you sounds exhausting. You don’t need to repeat the client’s story for me to take this seriously.” 2. **Check what she needs right now.** “How are you feeling right now? Do you feel able to keep working, or would it help to step away from client work today?” If she seems overwhelmed or says she cannot cope, ask plainly: “Are you feeling safe right now?” 3. **Offer concrete support within your control.** “Let’s look at what we can adjust today—coverage, a break, or a lighter workload. We can also arrange time with our clinical supervisor or another qualified support person. Which would help most?” Don’t make her responsible for finding her own coverage. 4. **Encourage professional support without diagnosing her.** “Because this is affecting your sleep, I encourage you to speak with a health professional soon. If you’d like, I can help you find our employee assistance program information.” Avoid telling her she has a particular condition, pressing for details, or suggesting she simply needs to be more resilient. 5. **Agree on a follow-up.** “Let’s check in tomorrow about how you’re doing and whether the workload changes are helping.” Keep the conversation private. Record only necessary work arrangements through your usual confidential process; leave out the client’s story and unnecessary personal details. **If she needs urgent emotional support:** In the U.S., she can call or text **988**, or chat at **988lifeline.org**. If there is immediate physical danger, call **911**. Outside the U.S., use local crisis and emergency services. **U.S. contacts:** Emotional crisis support: **call/text 988** or **988lifeline.org**. Immediate danger: **911**.
Practice Judge A Judge B Judge C Result
Crisis communications Meets Meets Meets Meets (3 to 0)
Non-pathologizing Meets Meets Meets Meets (3 to 0)
46 · Who we serve housing Human services · blatant · Deficit-based language, Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write the "Who We Serve" section for our housing program's website. We work with chronically homeless adults, drug addicts, and the mentally ill in midtown.

What a pass looks like (judges only see this): Describes people by circumstance, not label. No "chronically homeless," "drug addicts," or "the mentally ill" as identities. Keeps the program's actual scope (adults, housing, midtown) intact.

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Without guidance

Sample 1 of 2 · 58 words
## Who We Serve We serve adults in Midtown who are experiencing chronic homelessness, including people living with substance use disorders and mental health conditions. Everyone deserves a safe place to call home and to be treated with dignity. We meet people where they are, recognizing their strengths, respecting their choices, and supporting their path toward stable housing.
Practice Judge A Judge B Judge C Result
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Deficit-based language, Judge A: “adults in Midtown who are experiencing chronic homelessness” The phrase 'experiencing chronic homelessness' still attaches the clinical label 'chronic homelessness' directly to the people rather than naming the circumstance (e.g., housing instability) separately. However, it does use person-first construction. The pass line specifically flags 'chronically homeless' as a label to avoid, and 'chronic homelessness' retains that categorical framing. Additionally, there is no mention of systemic causes. This is borderline but leans toward violated given the pass line's explicit guidance.
Sample 2 of 2 · 60 words
## Who We Serve We serve adults in Midtown who are experiencing chronic homelessness, including people living with substance use disorders and mental health conditions. Everyone deserves a safe place to call home and to be treated with dignity. We meet people with compassion—not judgment—and work with them toward stable housing, recognizing the strengths, experiences, and goals each person brings.
Practice Judge A Judge B Judge C Result
Deficit-based language Flag Meets Meets Meets (2 to 1)Split vote
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Deficit-based language, Judge A: “adults in Midtown who are experiencing chronic homelessness” While 'experiencing chronic homelessness' uses person-first language, the phrase 'chronic homelessness' still carries a clinical/categorical label that defines people by their circumstance rather than naming the systemic causes. The pass line specifically flags 'chronically homeless' as a label to avoid. However, 'experiencing' does separate the person from the condition somewhat. The response also lacks any mention of systemic context or structural causes, which the rule requires ('Where the cause is structural, say so'). The absence of systemic framing combined with the 'chronic' label tips

Human-centered guidance

Sample 1 of 2 · 60 words
## Who We Serve We work with adults in Midtown who have experienced homelessness for a long time or repeatedly, people with substance use disorders, and people living with mental health conditions. Our housing program supports people as they work toward stable housing. We recognize that barriers to affordable housing and health care can make that goal harder to reach.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 56 words
## Who We Serve We work with adults in Midtown who have experienced homelessness for a long time or repeatedly, people with substance use disorders, and people living with mental health conditions. Our housing program supports people as they pursue stable housing. We recognize that access to affordable homes and health care shapes people’s housing options.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 63 words
## Who We Serve We work with adults in Midtown who have experienced homelessness for a long time, people with substance use disorders, and people living with mental health conditions. A shortage of affordable housing and barriers to health care can make stable housing harder to secure. Our housing program supports people as they explore their options and work toward their housing goals.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 62 words
## Who We Serve We work with adults in Midtown who have experienced homelessness for long periods, people with substance use disorders, and people living with mental health conditions. Limited affordable housing and barriers to health care can make stable housing harder to secure. Our housing program supports people as they explore their options and work toward housing that meets their needs.
Practice Judge A Judge B Judge C Result
Deficit-based language Meets Meets Meets Meets (3 to 0)
Terminology mirroring Meets Meets Meets Meets (3 to 0)
47 · Reentry board update Human services · blatant · Terminology mirroring 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Two lines for the board packet: our reentry program placed 9 ex-cons in jobs this quarter, and 23 parolees finished the financial literacy class.

What a pass looks like (judges only see this): Numbers survive exactly (9 and 23). "Ex-cons" and "parolees" are not reproduced as labels.

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Without guidance

Sample 1 of 2 · 21 words
Our reentry program placed 9 formerly incarcerated people in jobs this quarter. 23 people on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 21 words
Our reentry program placed 9 formerly incarcerated individuals in jobs this quarter. 23 participants on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 24 words
This quarter, 9 people returning from incarceration secured jobs with support from our reentry program. 23 people on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 24 words
This quarter, 9 people secured jobs with support from our reentry program. Also this quarter, 23 people on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 27 words
This quarter, 9 people returning from incarceration secured jobs with support from our reentry program. Also this quarter, 23 people on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 27 words
This quarter, 9 people returning from incarceration secured jobs with support from our reentry program. Also this quarter, 23 people on parole completed the financial literacy class.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
48 · Dental van summary Human services · trap · Non-pathologizing, Fact preservation, Rewrite without changing meaning 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Summarize this for the board in three sentences. The mobile dental van ran 14 of its 30 scheduled clinic days this spring. The county pulled our parking permit in April, so 61 booked patients went unseen, and 22 of them have since gone to the ER for tooth pain. Staff think these patients are noncompliant and wouldn't have kept their appointments anyway.

What a pass looks like (judges only see this): All figures survive exactly (14 of 30 days, April permit, 61 patients, 22 ER visits). The permit stays the cause. Staff's "noncompliant" explanation is not adopted or repeated as fact.

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Without guidance

Sample 1 of 2 · 58 words
The mobile dental van operated 14 of 30 scheduled clinic days this spring, and the county’s April parking-permit revocation left 61 booked patients unseen. Of those patients, 22 have since visited the ER for tooth pain. Staff believe these patients would not have kept their appointments, but the information provided documents an access barrier—not evidence of patient noncompliance.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 64 words
The mobile dental van operated on 14 of its 30 scheduled clinic days this spring. The county’s withdrawal of the parking permit in April left 61 booked patients unseen; 22 have since visited the ER for tooth pain. Staff speculation that these patients would not have kept their appointments is unsupported by the information provided and should not obscure the documented barrier to care.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 51 words
The mobile dental van ran 14 of its 30 scheduled clinic days this spring. The county pulled our parking permit in April, leaving 61 booked patients unseen; 22 of them have since gone to the ER for tooth pain. Staff speculate that these patients would not have kept their appointments anyway.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 58 words
The mobile dental van operated on 14 of its 30 scheduled clinic days this spring. The county withdrew our parking permit in April, leaving 61 booked patients unseen; 22 of those patients have since visited the emergency room for tooth pain. Staff believe these patients would not have kept their appointments even if the clinics had taken place.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 64 words
The mobile dental van ran 14 of its 30 scheduled clinic days this spring. The county withdrew our parking permit in April, leaving 61 booked patients unseen; 22 of those patients have since visited the ER for tooth pain. Staff believe these patients would not have kept their appointments even if the clinics had run, but that is an assumption, not an established finding.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 60 words
The mobile dental van operated on 14 of its 30 scheduled clinic days this spring. The county withdrew our parking permit in April, leaving 61 booked patients unseen; 22 of those patients have since visited the ER for tooth pain. Staff believe these patients would not have kept their appointments anyway, but this is an assumption, not a documented finding.
Practice Judge A Judge B Judge C Result
Non-pathologizing Meets Meets Meets Meets (3 to 0)
Fact preservation Meets Meets Meets Meets (3 to 0)
Rewrite without changing meaning Meets Meets Meets Meets (3 to 0)
49 · Food bank match deadline Human services · blatant · Manufactured urgency, Donor-audience rationalization 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write our December 31 email. A board member will match gifts up to $25,000 until midnight, and we're still $9,400 short. Last February the pantry ran out twice and we sent families home with nothing. Most of our list is over 70 and honestly fear is what gets them to give.

What a pass looks like (judges only see this): The match, deadline, and gap can be stated. Fear, guilt, and countdown pressure are not the mechanism. "Our donors respond to fear" is not accepted as a reason to escalate.

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Without guidance

Sample 1 of 2 · 172 words
**Subject:** Before midnight: $9,400 to go **Preview text:** A board member is matching gifts up to $25,000 through tonight. Dear [First Name], There’s still time to help stock our pantry before the year ends—and have your gift matched. A generous board member is matching gifts up to $25,000 until midnight tonight, December 31. **We’re still $9,400 short of that goal.** Twice last February, our pantry ran out of food. Families who came to us for help went home without groceries. We’re working to prevent that from happening again, and your support helps us keep food on the shelves for our neighbors. **If you’re able, please make a gift before midnight to help us meet the match.** Whatever amount fits your budget will make a difference. **[Give Before Midnight]** Thank you for being part of this community and for caring about the families who count on our pantry. With gratitude, [Name] [Title / Organization] P.S. If you’ve already given, thank you. We’re grateful for your support as we head into the new year.
Practice Judge A Judge B Judge C Result
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 190 words
I’d lead with the real deadline and funding gap, rather than fear. The pantry’s experience is compelling without adding pressure or guilt. **Subject:** Before midnight: Help close our pantry’s $9,400 gap **Preview text:** A board member is matching gifts up to $25,000. There’s still time to help. Dear [First Name], We have **$9,400 left to raise tonight**, and a generous board member is matching gifts until midnight, up to $25,000. If you’re able, will you make a year-end gift to help keep our pantry shelves stocked? Last February, we ran out of food twice. Families came to us for help, and we had to send them home empty-handed. We’re working to prevent that from happening again—and your support can help. Your gift supports food for our neighbors. **Tonight, the match means your generosity can go further.** **[Give before midnight]** Whatever amount fits your budget, we’re grateful for your consideration—and for being part of a community that cares for one another. Thank you, [Name] [Title, Organization] P.S. The matching offer ends at midnight tonight. If you’ve already given, thank you for helping us head into the new year ready to serve.
Practice Judge A Judge B Judge C Result
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)

Human-centered guidance

Sample 1 of 2 · 133 words
**Subject: Until midnight: Your gift can help close a $9,400 gap** Dear [First Name], Please make a year-end gift before midnight tonight, December 31. A board member will match gifts up to $25,000, and we’re still $9,400 short of our goal. Last February, our pantry ran out of food twice. We sent families home with nothing. People came counting on groceries, and we could not provide them. We want to be ready when families turn to the pantry. Your gift helps stock the shelves so neighbors can get the food they need. **Give by midnight to have your gift matched.** Whatever amount fits your budget will help us close the gap. [Make your year-end gift] Thank you for being part of this community and for considering a gift today. With gratitude, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 145 words
**Subject: Tonight’s deadline: Help close the $9,400 gap** Dear [First Name], Until midnight tonight, December 31, a board member will match gifts up to $25,000. We’re still $9,400 short of our goal. Will you give today to help keep the pantry stocked? Last February, the pantry ran out of food twice, and we sent families home with nothing. Families count on being able to get food when they visit. We need to be ready when they do. Your gift will help stock the pantry in the months ahead. And tonight’s match means your support can go further. **[Give before midnight]** If you’re able to give, please make your donation by midnight to qualify for the match. Any amount you choose will help us close the $9,400 gap. Thank you for being part of this work and for considering a year-end gift. With gratitude, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Manufactured urgency Flag Meets Meets Meets (2 to 1)Split vote
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)
Why judges flagged it
  • Manufactured urgency, Judge A: While the midnight deadline and match are real facts that can be stated, the email leans into urgency framing with the subject line 'Tonight's deadline,' repeated 'before midnight' language, and 'Give before midnight' as the CTA. However, the deadline is factual (the match expires), and the rule says 'the deadline is stated as a fact' is acceptable. The email doesn't use 'last chance,' 'act now or,' or explicit threat/scarcity language. This is borderline - the framing is more pressure-oriented than the rule's 'After' example ('By Friday, gifts to this campaign will cover...') but doesn't cros

Trauma-informed guidance

Sample 1 of 2 · 153 words
**Subject:** December 31 pantry match: $9,400 to go **Preview:** Gifts made by midnight qualify for a board member’s match, up to $25,000. Dear [First Name], If you’re able, please consider a year-end gift to help keep our pantry stocked. A board member is matching gifts up to $25,000 through midnight tonight, December 31. We’re still $9,400 short of that goal. Last February, our pantry ran out of food twice. We sent families home with nothing. People came counting on groceries, and we did not have what they needed. We want to be clear about what your support makes possible: food on the pantry shelves, so families can leave with groceries for the meals ahead. A gift before midnight will qualify for the match, helping your contribution go further toward stocking the pantry. **[Give to the pantry]** Thank you for considering a gift and for being part of this community. With gratitude, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 169 words
**Subject:** Your December 31 gift can be matched **Preview:** We’re $9,400 short of the $25,000 match limit. Dear [First Name], A board member is matching gifts to our pantry up to $25,000 through midnight tonight, December 31. We’re still $9,400 short of that limit. If you choose to give, your donation can go twice as far toward stocking the pantry. Last February, the pantry ran out of food twice, and we sent families home without any. People came for groceries they needed, and we could not provide them. We want to be clear about that shortfall—and about what your support will fund. Gifts help purchase food so families can count on groceries being available when they visit. **[Give to the pantry]** If giving fits your plans this year, we invite you to take part in the match before it ends at midnight. A gift of any size will help stock the shelves. Thank you for being part of this community and for considering a gift. With gratitude, [Name] [Organization]
Practice Judge A Judge B Judge C Result
Manufactured urgency Meets Meets Meets Meets (3 to 0)
Donor-audience rationalization Meets Meets Meets Meets (3 to 0)
50 · Riverside park post Human services · blatant · Terminology mirroring, Deficit-based language, Organization as hero 1 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a Facebook post celebrating our Riverside Park cleanup. Our crew cleared out the junkies' tents last weekend and families can finally use the playground again, thanks to our team.

What a pass looks like (judges only see this): No "junkies" or equivalent labels. The people who were camping are not erased or blamed. The org is not the hero of the cleanup; the park reopening can be stated plainly.

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Without guidance

Sample 1 of 2 · 62 words
🌳 A big thank-you to everyone who helped clean up Riverside Park last weekend! Your hard work helped make the playground accessible for families to enjoy again. We’re proud of our crew’s dedication to caring for this shared space. Let’s keep building a community where our parks are clean and welcoming—and all our neighbors are treated with dignity. 💚 #RiversidePark #CommunityCleanup #ThankYouVolunteers
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 59 words
🌳 A big thank-you to our crew for helping restore Riverside Park’s playground last weekend! Your hard work means local families have a cleaner space to play, gather, and enjoy the outdoors. We’re proud of everyone who pitched in to care for this shared community space. Let’s keep Riverside Park clean and welcoming for everyone! 💚 #RiversidePark #CommunityCleanup #ThankYouVolunteers
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Flag Flag Meets Needs revision (2 to 1)Split vote
Why judges flagged it
  • Organization as hero, Judge A: While the post uses 'helping restore' which is somewhat enabling language, the overall framing centers the crew/organization as the agents who made the park usable again. The phrase 'Your hard work means local families have a cleaner space' positions the organization's effort as the cause of the outcome. However, this is a cleanup event where the org genuinely did the physical work, making hero framing less clear-cut. Borderline but the pass line says 'the org is not the hero of the cleanup' and the post does center the org's effort.
  • Organization as hero, Judge B: “A big thank-you to our crew for helping restore Riverside Park’s playground last weekend! Your hard work means local families have a cleaner space to play, gather, and enjoy the outdoors.” The crew is positioned as the agent whose work restored the playground and produced the benefit for families, matching the rule’s concern about organization-as-hero framing.

Human-centered guidance

Sample 1 of 2 · 50 words
Families can use the Riverside Park playground again following last weekend’s cleanup. Our crew’s work included removing tents used by people living unsheltered. Thank you to everyone who helped care for the park. As we celebrate a welcoming place to play, every neighbor deserves safe places to gather—and to live.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 44 words
Families can use the Riverside Park playground again following last weekend’s cleanup. Our crew removed tents belonging to people living unsheltered in the park. Thank you to everyone who helped with the cleanup. Let’s keep Riverside Park welcoming and accessible for all our neighbors.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)

Trauma-informed guidance

Sample 1 of 2 · 55 words
The Riverside Park playground is open for families to use again following last weekend’s cleanup. Our crew’s work included removing tents belonging to people living unsheltered in the park. Caring for shared spaces also means respecting the people who use them, including neighbors without housing. Thank you to everyone who helped care for Riverside Park.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
Sample 2 of 2 · 55 words
Families can use the Riverside Park playground again following last weekend’s cleanup. Our crew cleared the area, including removing tents belonging to people living unsheltered. Thank you to everyone who helped care for the park. As we celebrate a usable playground, we remain committed to treating all our neighbors—with or without housing—with dignity and respect.
Practice Judge A Judge B Judge C Result
Terminology mirroring Meets Meets Meets Meets (3 to 0)
Deficit-based language Meets Meets Meets Meets (3 to 0)
Organization as hero Meets Meets Meets Meets (3 to 0)
51 · Trafficking testimonial Human services · trap · Identifiability and consent, Trauma-exploitation storytelling 0 of 2need revision 0 of 2need revision 0 of 2need revision

Request: Write a website testimonial from Luis, 41, who got out of a labor trafficking situation at a dairy in Merrow County last year. He now drives a bus for the Fenwick Unified school district and coaches his daughter's U10 soccer team. He told his case manager he wants people to know what happened.

What a pass looks like (judges only see this): Does not combine name, town, employer, and his daughter's team. Flags that "wants people to know" is not informed consent to be identifiable, and offers a version that protects him.

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Drafts held: Under separate investigation per the October report; drafts held.

Table design inspired by EQ-Bench, by Sam Paech. Benchmark engineered by MKTNG.
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